Got a supreme pizza no olives no meat pay extra for jalapeños just threw them on top didn't warm them up , horrible
Atmosphere: 1
Food: 1
Service: 1
Sylvia Dimas
I usually come to this Pizza Hut when I visit my family in Alamo, Tx. I called in my order with no issues. When I got there I was greeted with a smile. My order was ready. Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Edgar Mayorga
Rude customer service.
Food: 3
Service: 1
Nickolas Toy
The service was perfectly fantastic. I really appreciated being able to sit down and enjoy my meal while quality entertainment was on display.
Atmosphere: 5
Food: 5
Service: 5
Heriberto Salinas
This use to be the hot spot but ever since it got flooded it got restored and just ain't the same ... 🥹
Atmosphere: 1
Food: 3
Service: 2
Amber Solis
I got my order confirmation and the time when it would be ready, I got to the store 8-9 min after the time it said I walk in and my order wasn’t even done. While I was driving over I got the notification my order was ready. I understand if it was packed but the store was empty when I walked in and they were just talking in the back. When my order was done the girl in the front just threw my pizzas in the counter and walked to the back. So rude .
Atmosphere: 3
Food: 3
Service: 1
Jesus Rivera
Not what it use to bee but good pizza and wings.
Atmosphere: 5
Food: 5
Service: 5
Edward Villanueva
Finally made it out after the renovation and it was not worth visiting. First off the staff was just talking when we walked in and didn't even bother trying to greet us or sit us down until they were finished with their conversation. Then when we were getting our drinks there was no ice, took them like 10 min to add some to it, then when that happened they were out of like 3 different sodas. The pizza was fine but the wings I ordered were horrid. Tasted like they had freezer burn and they served me the wrong ones, asked for hot and got mild. They replaced them with the correct sauce but the wings were just as bad with a freezer burn taste. Really wanted to like this place because it looks so much nicer than before but I likely won't make it back.
Atmosphere: 3
Food: 3
Service: 3
Danielle Villanueva
The manager running the front well I’m assuming she was the manager she had super red bright red hair as soon as I can in was leaning on the host stand on her phone again when I went up to the counter she was on her phone again pretty sure on a personal call I had the service was not good at all only went to the table to take our order and drop off the food that was it. I went up to the counter to pay idk if things have changed that much since the last time I came here but man the food was ok I guess but yeah will not be dining in again anytime soon.
Atmosphere: 1
Food: 2
Service: 1
Jennifer Leal
Never going back! That’s about all I’ll say. Rude, snarky, disrespectful, immature manager.
I ordered online for a deal 2 medium pizzas one topping it took 2 hours and 30 mins to get my order delivered. I called to complain to the store no one answered, when I reached out to the door dash driver she was told by the manager to wait till her (mine) name was called. When we received our pizza after 2 hours and 30 dang minutes. ( mind you we live 10 mins from the location it’s self and it’s for my nieces . And it came completely cold and hard as if it was sitting in the back of the restaurant. Waste of time and money. Management is completely unprofessional and took no accountability.. only that “ it’s super busy in here today “ I get that but the matter of the problem is. Everyone’s time was wasted. And not enough people were working on a day it’s super busy with meal deals.
Atmosphere: 1
Food: 1
Service: 1
HOUNDBOB 0
Yesterday was the day of a promotion for the personal pan pizza. The front lady, again the front lady who was taking care of the order was so rude and screaming at the customer once you walk in to get in line but there was no line form. Everyone was standing around and some were sitting. So what line and why are you yelling. Maybe be more more prepared for the rush and form a line for order online and order for carry out inside better.
Atmosphere: 1
Food: 1
Service: 1
Francisco Palafox
Excellent food, great customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Tx Child Support
Total chaos, unorganized. Chicken with hard ut off!
Atmosphere: 2
Food: 3
Service: 2
EZEQUIEL NORIEGA
A huge thank you to the entire Pizza Hut team for their wonderful service and attentiveness. The experience was excellent from start to finish. The special reopening prices were a fantastic touch, bringing back fond memories of when our family could all gather for a great meal. We are very grateful to the management and staff. Our family thanks you all, and may God bless you.
Got a supreme pizza no olives no meat pay extra for jalapeños just threw them on top didn't warm them up , horrible
Atmosphere: 1
Food: 1
Service: 1
I usually come to this Pizza Hut when I visit my family in Alamo, Tx.
I called in my order with no issues. When I got there I was greeted with a smile. My order was ready. Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Rude customer service.
Food: 3
Service: 1
The service was perfectly fantastic. I really appreciated being able to sit down and enjoy my meal while quality entertainment was on display.
Atmosphere: 5
Food: 5
Service: 5
This use to be the hot spot but ever since it got flooded it got restored and just ain't the same ... 🥹
Atmosphere: 1
Food: 3
Service: 2
I got my order confirmation and the time when it would be ready, I got to the store 8-9 min after the time it said I walk in and my order wasn’t even done. While I was driving over I got the notification my order was ready. I understand if it was packed but the store was empty when I walked in and they were just talking in the back. When my order was done the girl in the front just threw my pizzas in the counter and walked to the back. So rude .
Atmosphere: 3
Food: 3
Service: 1
Not what it use to bee but good pizza and wings.
Atmosphere: 5
Food: 5
Service: 5
Finally made it out after the renovation and it was not worth visiting. First off the staff was just talking when we walked in and didn't even bother trying to greet us or sit us down until they were finished with their conversation. Then when we were getting our drinks there was no ice, took them like 10 min to add some to it, then when that happened they were out of like 3 different sodas. The pizza was fine but the wings I ordered were horrid. Tasted like they had freezer burn and they served me the wrong ones, asked for hot and got mild. They replaced them with the correct sauce but the wings were just as bad with a freezer burn taste. Really wanted to like this place because it looks so much nicer than before but I likely won't make it back.
Atmosphere: 3
Food: 3
Service: 3
The manager running the front well I’m assuming she was the manager she had super red bright red hair as soon as I can in was leaning on the host stand on her phone again when I went up to the counter she was on her phone again pretty sure on a personal call I had the service was not good at all only went to the table to take our order and drop off the food that was it. I went up to the counter to pay idk if things have changed that much since the last time I came here but man the food was ok I guess but yeah will not be dining in again anytime soon.
Atmosphere: 1
Food: 2
Service: 1
Never going back! That’s about all I’ll say. Rude, snarky, disrespectful, immature manager.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered online for a deal 2 medium pizzas one topping it took 2 hours and 30 mins to get my order delivered. I called to complain to the store no one answered, when I reached out to the door dash driver she was told by the manager to wait till her (mine) name was called. When we received our pizza after 2 hours and 30 dang minutes. ( mind you we live 10 mins from the location it’s self and it’s for my nieces . And it came completely cold and hard as if it was sitting in the back of the restaurant. Waste of time and money. Management is completely unprofessional and took no accountability.. only that “ it’s super busy in here today “ I get that but the matter of the problem is. Everyone’s time was wasted. And not enough people were working on a day it’s super busy with meal deals.
Atmosphere: 1
Food: 1
Service: 1
Yesterday was the day of a promotion for the personal pan pizza. The front lady, again the front lady who was taking care of the order was so rude and screaming at the customer once you walk in to get in line but there was no line form. Everyone was standing around and some were sitting. So what line and why are you yelling. Maybe be more more prepared for the rush and form a line for order online and order for carry out inside better.
Atmosphere: 1
Food: 1
Service: 1
Excellent food, great customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Total chaos, unorganized. Chicken with hard ut off!
Atmosphere: 2
Food: 3
Service: 2
A huge thank you to the entire Pizza Hut team for their wonderful service and attentiveness. The experience was excellent from start to finish. The special reopening prices were a fantastic touch, bringing back fond memories of when our family could all gather for a great meal. We are very grateful to the management and staff. Our family thanks you all, and may God bless you.
Atmosphere: 5
Food: 5
Service: 5
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