Everything thing wrong in the world is right here at this place. Idiocracy in real time.
Atmosphere: 1
Food: 1
Service: 1
wavyhourz
Got multiple orders wrong and mixed match foods in different boxes.
Atmosphere: 1
Food: 3
Service: 1
Konrad Von Hochstaden
Restroom needs a thorough cleaning of walls, mirror, etc, but smelled clean.
Mike
This place puts the absolute minimum of filing on/in any of it's good items. Not the best place to get the big bean burritos anymore. Taco casa bean burritos are 2Xs as big and cheaper. Clean place, fast services but... food is expensive and sparce.
Atmosphere: 4
Food: 2
Service: 5
Rebecca Nevels
One of the better Taco Bells
Atmosphere: 4
Food: 5
Service: 5
Jeremy Williams
Came home with the wrong food again. This happens at this location about every 3rd visit. Frustrating!
Atmosphere: 3
Food: 1
Service: 1
Andy Manly
Tonight was an unacceptable experience from this Taco Bell. Sonya, the manager on duty was not empathetic or compassionate with our customer concern. We had ordered from the app and had been mistakenly routed to the Aledo location. We tried to cancel the order immediately upon sending it through the app and also tried to call the store within seconds of the mistake. Rather than meet us with understanding and kindness. Sonya rudely stated that she could not cancel or refund the order and that we would have to come all the way across town to receive our order and that was our only option. Upon arrival when asked for a customer complaint number she was rude once more stating “You’ll have to find it in the app. Do you still want this?” And pointed to our cold order. I would recommend customer complaint coaching for this manager, Sonya… 2/10 would not recommend….
Atmosphere: 1
Food: 1
Service: 1
Marcus Aurelius
I’m really disappointed with Taco Bell. I ordered the Carne Asada for almost $7, and what I received was honestly ridiculous. The portion was tiny—just a few small beef cubes—and I finished it in about three bites. For the price, this is unacceptable.
Shame on you, Taco Bell. If you’re going to charge premium prices, at least provide a meal that feels like one.
Food: 1
Ronald Teves
They always forget my fork for a bowl. Like am I suppose to eat it with my hands?
Service: 3
Vernon Blackledge
Normally this location does a good job, but tonight they literally shorted me 3 tacos. I drove back and the girl at the front was friendly and professional, but of course all i got was my three tacos. I'm done eating at these shitty fast food places that can't even get your order right. If a company screws up the order, and you have to drive back to get the food after driving home, they should at least give something to make you feel better. A drink while you wait, or cinnamon twists, or SOMETHING. Not taco bell, or at least not this location. They put those stupid slips for a free taco in the bag, after i had to wait for what I should have had when i went up there the first time. Im done.
Sad. When you go to fast food you assume its gonna be garbage, but damn.
Atmosphere: 3
Food: 1
Service: 4
Tony Hamud
Somebody need to check the employees in that place. They are very rude. Specially, the one behind the register
Atmosphere: 1
Food: 3
Service: 1
Alec Brantley
What was once a very consistent location, has absolutely plummeted in food quality. The chicken is absolutely abysmal - inedible at times. Food is clearly not cooked properly. Management desperately needs to properly train better.
Such a shame, used to be a go-to!
Atmosphere: 3
Food: 1
Service: 3
Vanessa Bredehoft
This crew is top notch. They provide excellent customer service and great food.
Everything thing wrong in the world is right here at this place. Idiocracy in real time.
Atmosphere: 1
Food: 1
Service: 1
Got multiple orders wrong and mixed match foods in different boxes.
Atmosphere: 1
Food: 3
Service: 1
Restroom needs a thorough cleaning of walls, mirror, etc, but smelled clean.
This place puts the absolute minimum of filing on/in any of it's good items. Not the best place to get the big bean burritos anymore. Taco casa bean burritos are 2Xs as big and cheaper. Clean place, fast services but... food is expensive and sparce.
Atmosphere: 4
Food: 2
Service: 5
One of the better Taco Bells
Atmosphere: 4
Food: 5
Service: 5
Came home with the wrong food again. This happens at this location about every 3rd visit. Frustrating!
Atmosphere: 3
Food: 1
Service: 1
Tonight was an unacceptable experience from this Taco Bell. Sonya, the manager on duty was not empathetic or compassionate with our customer concern. We had ordered from the app and had been mistakenly routed to the Aledo location. We tried to cancel the order immediately upon sending it through the app and also tried to call the store within seconds of the mistake. Rather than meet us with understanding and kindness. Sonya rudely stated that she could not cancel or refund the order and that we would have to come all the way across town to receive our order and that was our only option. Upon arrival when asked for a customer complaint number she was rude once more stating “You’ll have to find it in the app. Do you still want this?” And pointed to our cold order. I would recommend customer complaint coaching for this manager, Sonya… 2/10 would not recommend….
Atmosphere: 1
Food: 1
Service: 1
I’m really disappointed with Taco Bell. I ordered the Carne Asada for almost $7, and what I received was honestly ridiculous. The portion was tiny—just a few small beef cubes—and I finished it in about three bites. For the price, this is unacceptable.
Shame on you, Taco Bell. If you’re going to charge premium prices, at least provide a meal that feels like one.
Food: 1
They always forget my fork for a bowl. Like am I suppose to eat it with my hands?
Service: 3
Normally this location does a good job, but tonight they literally shorted me 3 tacos. I drove back and the girl at the front was friendly and professional, but of course all i got was my three tacos. I'm done eating at these shitty fast food places that can't even get your order right. If a company screws up the order, and you have to drive back to get the food after driving home, they should at least give something to make you feel better. A drink while you wait, or cinnamon twists, or SOMETHING. Not taco bell, or at least not this location. They put those stupid slips for a free taco in the bag, after i had to wait for what I should have had when i went up there the first time. Im done.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I’ll come back here again!
Atmosphere: 5
Food: 4
Service: 5
Sad. When you go to fast food you assume its gonna be garbage, but damn.
Atmosphere: 3
Food: 1
Service: 4
Somebody need to check the employees in that place. They are very rude. Specially, the one behind the register
Atmosphere: 1
Food: 3
Service: 1
What was once a very consistent location, has absolutely plummeted in food quality. The chicken is absolutely abysmal - inedible at times. Food is clearly not cooked properly. Management desperately needs to properly train better.
Such a shame, used to be a go-to!
Atmosphere: 3
Food: 1
Service: 3
This crew is top notch. They provide excellent customer service and great food.
Atmosphere: 5
Food: 5
Service: 5
Loading...