When an app fails, it's reassuring to know an employee will step up and make it right. Kudos to Edgar for being EOM.. Employee Of the Month material.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Dip
KDK Weathers
I am posting this review based on a visit my husband (Keith) made to this location today (Tuesday, 04/09/24) around 3:30-3:45pm. He placed his order through the drive-thru (2 Double Beef and Cheddar sandwiches--sandwich only--and 1 small curly fry) and the female employee tried to comminicate the price but was not able to speak English well enough to understand what she'd said.So, Keith proceeded to the window to pay and pick up the order. He handed over a $20 bill, which should be enough to cover the order. (This is what we always order. Also, I checked price online and with tax, it came to $19.45.) When he got to the window, the female employee advised the total was $25 and some change. He again repeated his order and told her that can't be the correct amount, it shouldn't be that much. He asked her what she showed the order to be, the female employee, at the window, rolled her eyes and repeated the amount again. He again, asked her to read the order back to him, and again she just rolled her eyes and attempted to read the order, but Keith again could not understand what she was saying because of a language barrier. He said that can't be right for 2 sandwiches and 1 small fry. She again just rolled her eyes. He at that point was frustrated because he couldn't get anywhere so he asked for his money back and left. Had the employee not reacted the way she had (rolling her eyes over and over) and had made an attempt to communicate to find out why the order was more than it should be, he would have not just left.
Service: 1
Recommended dishes: Fries, Roast Beef
Marie Engele
Awesome gyro.
Food: 5
Service: 5
paul reichenbach
Always amazing
Food: 5
Service: 5
Recommended dishes: Roast Beef
Terry Laskiwski
Always fast service, nice clean tables and plenty of seating. Staff is always friendly and professional. This location is one of our favorites!
I have ordered the fish sandwich twice in the past few days and both times it was barely warm and almost cold, even when I ordered during lunch time at noon. Fries were also cold. It seems like they are just frying large batches beforehand and letting them sit out for a while. I’ve ordered the fish sandwich during Lent last year and it was always fresh and hot, so I’m not sure what is happening this time around
David Layne
The food was good. The service counter was down, and they had to ring people up at the drive thru. It's not a big deal. However, they made you feel like you were inconveniencing them by ordering food. Still will give them another chance. It's a bad day for sure when your pos is down.
Atmosphere: 3
Food: 4
Service: 2
John Kalma
Very nice and respectful employees here. Food was served quickly, hot and fresh.Nice Playlist on the speakers, as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip
Brad Simpson
This is a disgusting Arby’s location. The bathroom was so disgusting that I walked in, and walked right back out. If the cleanliness of the kitchen is any reflection of the cleanliness of the bathroom, no one would ever want to eat at this place. And I won’t.
When an app fails, it's reassuring to know an employee will step up and make it right. Kudos to Edgar for being EOM.. Employee Of the Month material.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Dip
I am posting this review based on a visit my husband (Keith) made to this location today (Tuesday, 04/09/24) around 3:30-3:45pm. He placed his order through the drive-thru (2 Double Beef and Cheddar sandwiches--sandwich only--and 1 small curly fry) and the female employee tried to comminicate the price but was not able to speak English well enough to understand what she'd said.So, Keith proceeded to the window to pay and pick up the order. He handed over a $20 bill, which should be enough to cover the order. (This is what we always order. Also, I checked price online and with tax, it came to $19.45.) When he got to the window, the female employee advised the total was $25 and some change. He again repeated his order and told her that can't be the correct amount, it shouldn't be that much. He asked her what she showed the order to be, the female employee, at the window, rolled her eyes and repeated the amount again. He again, asked her to read the order back to him, and again she just rolled her eyes and attempted to read the order, but Keith again could not understand what she was saying because of a language barrier. He said that can't be right for 2 sandwiches and 1 small fry. She again just rolled her eyes. He at that point was frustrated because he couldn't get anywhere so he asked for his money back and left. Had the employee not reacted the way she had (rolling her eyes over and over) and had made an attempt to communicate to find out why the order was more than it should be, he would have not just left.
Service: 1
Recommended dishes: Fries, Roast Beef
Awesome gyro.
Food: 5
Service: 5
Always amazing
Food: 5
Service: 5
Recommended dishes: Roast Beef
Always fast service, nice clean tables and plenty of seating. Staff is always friendly and professional. This location is one of our favorites!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Curly Fries, Fries, Roast Beef
I have ordered the fish sandwich twice in the past few days and both times it was barely warm and almost cold, even when I ordered during lunch time at noon. Fries were also cold. It seems like they are just frying large batches beforehand and letting them sit out for a while. I’ve ordered the fish sandwich during Lent last year and it was always fresh and hot, so I’m not sure what is happening this time around
The food was good. The service counter was down, and they had to ring people up at the drive thru. It's not a big deal. However, they made you feel like you were inconveniencing them by ordering food. Still will give them another chance. It's a bad day for sure when your pos is down.
Atmosphere: 3
Food: 4
Service: 2
Very nice and respectful employees here. Food was served quickly, hot and fresh.Nice Playlist on the speakers, as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip
This is a disgusting Arby’s location. The bathroom was so disgusting that I walked in, and walked right back out. If the cleanliness of the kitchen is any reflection of the cleanliness of the bathroom, no one would ever want to eat at this place. And I won’t.
Atmosphere: 1
It's an Arby's!
Restaurantji Recommends
Always amazing when we come here. They always get our order correct and the food is delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Loaded Curly Fries, Sauce, Brisket, Roast Beef
Customer service person at window was extremely friendly and
Food: 4
Staff was great! Food was great! Dining room was about 45°....
Atmosphere: 1
Food: 5
Service: 5
Just got two roast beef sandwiches and there's no cheese or sauce on them. What the heck?!?!
Atmosphere: 1
Food: 1
Service: 3
Online deals too good to pass up!
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Sauce, Roast Beef, French Dip