Great American Cookies

820 Stacy Rd Unit #614, Allen
(972) 912-0026

Recent Reviews

Sort by
Santiago

Ordered 2 snickerdoodles, chocolate chip, peanut butter, M&M, and cookies and cream cookies. The cookies were baked well and tasted fresh. They were also very good. The shop was very clean. The staff was very helpful and friendly. I've been to various locations, and I like that they are very consistent.

Joanna S

Kinda expensive but good

Dominic Trotter

Treat yourself to an amazing cookie!

Angie

Decided to order from this location even though it’s a little further of a drive instead of the last because this location has never let me down. Glad I did! They did a great job and went above and beyond to make sure everything I wanted could be done! Had it ready even earlier than originally planned. My daughter was super happy with her birthday cookie cake! Thank yall so much!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake

Angie S

Decided to order from this location even though it’s a little further of a drive instead of the last because this location has never let me down. Glad I did! They did a great job and went above and beyond to make sure everything I wanted could be done! Had it ready even earlier than originally planned. My daughter was super happy with her birthday cookie cake! Thank yall so much!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake

Donald Martinez

Cookie cake for daughter’s birthday - Done right, on-time and tasty!

Atmosphere: 5

Food: 5

Service: 5

BEVO R

Best sugar ? cookies ? ever BUT QUIT ASKING FOR A TIP FOR GETTING A COOKIE FOR SOMEONE..this is insanity and must be called out. It only increases inflation, tip-flation, and the over horrible economy is just made worse!.. PLEASE ✋️ STOP!! SAFE TRAVELS TO ALL!!

Atmosphere: 2

Food: 5

Service: 2

Hey Kristen

The cookies here always taste great, let's say that. However, I've had an issue with the middle part of the cookie. After enjoying the edges, I find the main bulk in the center is often soft and doughy, like I'm eating an uncooked cookie.

I thought it was a one-time fluke and waited a few months before trying again, hoping for a better result. But every time, especially with the peanut butter flavor, it's the same issue—mushy, soft, and tasting like raw dough in the middle.

Maybe I need to start asking for a fully cooked cookie when I place my order, but it's disappointing that it doesn't have the texture of a fully cooked treat.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Cookie Cake by the Slice

Andrane

Situation rectified

Atmosphere: 5

Food: 5

Service: 5

Ella Slaughter

BOTH my cookies were raw on the inside… yuck! Will not be coming back to this location.

Atmosphere: 1

Service: 1

Rachel Sanchez

I ordered a custom mermaid cake, and it tasted delicious and was ready on time. However, I really wish someone would have contacted me and told me they didn't do mermaid themed cakes. It looked like I did it myself. It provided many laughs, but is not what I expected from a professional establishment.

Food: 4

Service: 3

Recommended dishes: Birthday Cake

Kennedy Adcock

I ordered delivery and the delivery driver delivered it to the wrong house. When we went to the house they said they had already eaten it. I was so upset because my dad just got engaged so this was an engagement cookie cake to surprise them. I called the store not knowing what else to do and the lady on the phone was extremely nice and offered to make me a new cake if we were able to pick it up. She had it ready within 30 min. Extremely grateful for her and will order from here again !

Atmosphere: 5

Food: 5

Service: 5

patrick alley

Extremely professional and

Atmosphere: 5

Food: 5

Service: 5

Christina Morris

Placed my order earlier in the week. Scheduled pick up for 11am. I got there a little late (40 min late) and my cake was not ready and they forgot about it. They asked if I could go walk around while they worked on it real quick. I had people waiting on me for a party and needed to leave, I could not wait for them to start making my cake. They asked if I still wanted to come get it lager, no. I don’t recall them even apologizing.This is not the first time I’ve gone and had a problem. Last time I went they messed up the name and tried re writing and wiped the knife they were still using on my cake in the trash. Definitely done ordering here.

Remi Bates

I’ve been here twice and the customer service is the same. Horrible. Unfriendly young staff members. First time I went in two Caucasian females had a whole conversation going that continued when I walked in. Neither one greeted me, neither one acted as if I were present. I almost left but decided not to waste a 15 min drive. Second visit, I was greeted but the young female (same one from before) acted as if she couldn’t wait for me to leave. Very dry, unfriendly turned her back and started talking to her co worker before I had a chance to walk out. Just rude. I’ll start going back to the Stonebriar location. The staff there smile, act excited to see their customers, explain free cookie options etc. They’re happy to do their JOB!

Loading...