Charges a delivery fee but doesn't give it to the driver. Where does it go? Driver uses their own car which cost gas, insurance and wear and tear. What if the driver is in an accident who covers that?
Atmosphere: 4
Food: 4
Service: 4
Paul J
pizza was under cooked toppings were globbed together on top and not distributed. Was supposed to be a thin crispy crust and was basically a soggy mess. last time i will use Papa John!!!
Food: 1
Service: 1
Larry Bost
Excellent pizza . Great price. 7.99 for large one topping. Carry out.
Food: 5
Service: 5
bairem Ragbani
I ordered two large PizzaAnd they delivered two middm saizI called them now one answering.Bad
Atmosphere: 1
William Richardson
The pizza from here has always been great, and the speed of service is well above anywhere else I've been for a pie. Sometimes the peppers that come with the pizza are tiny and bitter, but that's more of a minor annoyance than anything.
Atmosphere: 5
Food: 5
Service: 5
Benny Benson
Their phone system sucks!My conversation with the robot:M= me R=AI on the phone when placing my carry out orderM: yes I’d like to place an order for carry outR: ok, what would you like to orderM: I tell itR: gets it correctR: is there anything else I can do for you?M: yes, please change the pickup time to 6:20 PM (I didn’t arrive in Allen until then)R: your pickup will be ready at 5:44 PM. Is this ok?M: no. Change pickup time to 6:20PMR: your pickup order will be ready at 5:44PM, before you go, please rate your experience.E=employee at Papa John’s.M: immediately calls back and it transfers me to a real person.E: thank you for calling Papa John’s this is person how may I help you?M: yes, I just place an order for (my name) but the AI wouldn’t let me change the pickup time to 6:20, can you do that?E: let me check. *places on hold to check*E: I’m sorry, they just put your pizzas in the oven. They’ll be ready at about 5:45, I can’t change that, but is there anything else I can do for you?It’s ridiculous that you can’t even order pizza with a real person or a working ISAI. Come on guys, now you waste a whole pizza (which I didn’t pay for because it would’ve been 40 minutes old) and a customer goes to a different restaurant. I bet that some people don’t go here for that reason. I won’t.Please make this right. Thanks
Atmosphere: 1
Food: 5
Service: 1
sai vikram reddy
Thanks for ruining my appetite!!one of the bad pizzas tasted in Allen and McKinney ?
Atmosphere: 1
Food: 1
Service: 1
Jenn S.
Don't know what happened to this place but their pizza is nothing like it used to be. And their wings? Don't even waste your money. They are so thin- resemble chicken nuggets from a bag you'd buy kids. No sauce whatsoever except the bit that soaked into the breading of the chicken just enough to make them soggy. Don't dare think there will be even a hint of sauce leftover to dip your pizza in to. Also, the vast majority of the staff there just comes across so unfriendly everytime we've gone there- like they hate their job and want everyone to know it. Save your money and get schlotzkys or something else around there.
Power Of DVD
It's obvious that this location is now owned by someone else. This place used to beat all of its competition...not anymore I suppose. What a very disappointing slice of pie. What is even going on with these toppings, clearly management has abandoned all interest in quality control.
Atmosphere: 1
Food: 1
Service: 1
Khamis Abulgubein
I eat here about once a month, and everyone is always so friendly helpful. The pizza is always exactly how I ordered it. I always do carryout and time it about 20-25minutes before I show up and it’s always ready.
Ordered an XL New York Style pizza and it was not only the coldest pizzas we’ve ever had delivered, they cut it horribly. You are supposed to be able to fold the pieces to eat them but as you can see in the photo it’s impossible on most pieces since 4 slices were cut far too small. Super disappointed ☹️ and won’t be ordering again. This was just sloppy. Oh and the banana pepper is just a shriveled up piece of weird. Totally inedible
Food: 2
Service: 1
Jack Dou
If it’s going to take 25 mins just say that. Don’t tell me “it’s coming out of the oven right now” when it’s 25 mins away from being ready. I get that y’all get busy, just tell the truth no reason to lie other than laziness which was reflective in the bad pizza. GOTO PIZZA HUT instead much better food and THEY WONT LIE TO
Atmosphere: 1
Food: 1
Service: 1
Cam H
Good pizza, nice staff. Love that they do curbside pickup where they walk it out to you.
Atmosphere: 5
Food: 5
Service: 5
Jessica Harville
I ordered a cheese pizza. I was given a pizza with pepperoni when I called to say what had happened they told me they could remake.I drove back to the pizza place to get another pizza and they didn’t start making my replacement until after I drove back. I mean seriously. They screwed up they should be able to start a pizza when I call in advance now I have to wait an additional 15 minutes because they wanted me to prove they add pork (pepperoni) to a cheese pizza order.And I’m pretty sure they are giving that pizza to someone else who originally ordered it.
Atmosphere: 1
Food: 1
Service: 1
Dorothy Ansley
This place don't wear gloves when they are fixing your food don't go there. It's very nasty.
Charges a delivery fee but doesn't give it to the driver. Where does it go? Driver uses their own car which cost gas, insurance and wear and tear. What if the driver is in an accident who covers that?
Atmosphere: 4
Food: 4
Service: 4
pizza was under cooked toppings were globbed together on top and not distributed. Was supposed to be a thin crispy crust and was basically a soggy mess. last time i will use Papa John!!!
Food: 1
Service: 1
Excellent pizza . Great price. 7.99 for large one topping. Carry out.
Food: 5
Service: 5
I ordered two large PizzaAnd they delivered two middm saizI called them now one answering.Bad
Atmosphere: 1
The pizza from here has always been great, and the speed of service is well above anywhere else I've been for a pie. Sometimes the peppers that come with the pizza are tiny and bitter, but that's more of a minor annoyance than anything.
Atmosphere: 5
Food: 5
Service: 5
Their phone system sucks!My conversation with the robot:M= me R=AI on the phone when placing my carry out orderM: yes I’d like to place an order for carry outR: ok, what would you like to orderM: I tell itR: gets it correctR: is there anything else I can do for you?M: yes, please change the pickup time to 6:20 PM (I didn’t arrive in Allen until then)R: your pickup will be ready at 5:44 PM. Is this ok?M: no. Change pickup time to 6:20PMR: your pickup order will be ready at 5:44PM, before you go, please rate your experience.E=employee at Papa John’s.M: immediately calls back and it transfers me to a real person.E: thank you for calling Papa John’s this is person how may I help you?M: yes, I just place an order for (my name) but the AI wouldn’t let me change the pickup time to 6:20, can you do that?E: let me check. *places on hold to check*E: I’m sorry, they just put your pizzas in the oven. They’ll be ready at about 5:45, I can’t change that, but is there anything else I can do for you?It’s ridiculous that you can’t even order pizza with a real person or a working ISAI. Come on guys, now you waste a whole pizza (which I didn’t pay for because it would’ve been 40 minutes old) and a customer goes to a different restaurant. I bet that some people don’t go here for that reason. I won’t.Please make this right. Thanks
Atmosphere: 1
Food: 5
Service: 1
Thanks for ruining my appetite!!one of the bad pizzas tasted in Allen and McKinney ?
Atmosphere: 1
Food: 1
Service: 1
Don't know what happened to this place but their pizza is nothing like it used to be. And their wings? Don't even waste your money. They are so thin- resemble chicken nuggets from a bag you'd buy kids. No sauce whatsoever except the bit that soaked into the breading of the chicken just enough to make them soggy. Don't dare think there will be even a hint of sauce leftover to dip your pizza in to. Also, the vast majority of the staff there just comes across so unfriendly everytime we've gone there- like they hate their job and want everyone to know it. Save your money and get schlotzkys or something else around there.
It's obvious that this location is now owned by someone else. This place used to beat all of its competition...not anymore I suppose. What a very disappointing slice of pie. What is even going on with these toppings, clearly management has abandoned all interest in quality control.
Atmosphere: 1
Food: 1
Service: 1
I eat here about once a month, and everyone is always so friendly helpful. The pizza is always exactly how I ordered it. I always do carryout and time it about 20-25minutes before I show up and it’s always ready.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered an XL New York Style pizza and it was not only the coldest pizzas we’ve ever had delivered, they cut it horribly. You are supposed to be able to fold the pieces to eat them but as you can see in the photo it’s impossible on most pieces since 4 slices were cut far too small. Super disappointed ☹️ and won’t be ordering again. This was just sloppy. Oh and the banana pepper is just a shriveled up piece of weird. Totally inedible
Food: 2
Service: 1
If it’s going to take 25 mins just say that. Don’t tell me “it’s coming out of the oven right now” when it’s 25 mins away from being ready. I get that y’all get busy, just tell the truth no reason to lie other than laziness which was reflective in the bad pizza. GOTO PIZZA HUT instead much better food and THEY WONT LIE TO
Atmosphere: 1
Food: 1
Service: 1
Good pizza, nice staff. Love that they do curbside pickup where they walk it out to you.
Atmosphere: 5
Food: 5
Service: 5
I ordered a cheese pizza. I was given a pizza with pepperoni when I called to say what had happened they told me they could remake.I drove back to the pizza place to get another pizza and they didn’t start making my replacement until after I drove back. I mean seriously. They screwed up they should be able to start a pizza when I call in advance now I have to wait an additional 15 minutes because they wanted me to prove they add pork (pepperoni) to a cheese pizza order.And I’m pretty sure they are giving that pizza to someone else who originally ordered it.
Atmosphere: 1
Food: 1
Service: 1
This place don't wear gloves when they are fixing your food don't go there. It's very nasty.
Atmosphere: 1
Food: 5
Service: 2