Excellent sandwich 🥪, friendly staff, and it's super 👌 easy to get in and out of... SAFE TRAVELS TO ALL!!
Atmosphere: 5
Food: 5
Service: 5
Teresa McGowan
Finally made it over to the Schlotsky's in Allen Texas for a delicious Small Deluxe Original Sour Dough sandwich. Ate it on the long ride home and it was perfect!
Atmosphere: 5
Food: 5
Service: 5
Heath
Always great sandwiches!
Atmosphere: 3
Food: 5
Service: 5
shane burcham
This store was fantastic. I flubbed my online order but did not kmow. The employees let me know and gave me a drink while I waited since the order had not gone through. Great, friendly service!
Atmosphere: 5
Food: 5
Service: 5
Ana Diaz
Loved the bread.
Atmosphere: 5
Food: 5
Service: 5
Robert McMillen
Ordered large and split it. 🪓 Over 50 years as a customer starting on UT campus in Austin.
Atmosphere: 5
Food: 5
Service: 5
Natalie Morales
Fresh food clean dining
Atmosphere: 5
Food: 5
Service: 5
Greg Thomas
BEWARE ONLINE DELIVERY. I placed an order this morning and when it was delivered I was missing several items. I called the store and the Mgr, Ester?, told me they wouldn’t do anything, and that it was probably DoorDash stealing my food…she said they do it all the time. I told her THEY chose the delivery vendor and if someone THEY chose is stealing THEY need to correct it. She said no, my problem not theirs and then refused to give me the Owner/General Manager number. I called the Schlotsky’s customer support and they advised because they are franchise they can’t do anything other than let them know I have a complaint….they refuse to compensate or correct…it’s up to the franchise, so if they say NO, then Corporate can’t/won’t do anything. If Chick-fil-A is the best example of customer service, Schlotsky’s must be the WORST!!! I’ve done a lot of business with them both delivery and in-store, this is making me NEVER want to do it again since they can screw over a customer and there is NO ramification. Ridiculous.
Julius Burke
Food was good lady at the window didn't speak English very well, seemed tense in the kitchen
Kaylin Giang
This isn’t my first time eating at this location and was satisfied before today but I ordered through the app and when I picked it up through drive thru, I had to circle back around because they forgot one whole salad out of two that were ordered. They also forgot the sauce for the salad. Not only did they forget the salad they also forgot the lettuce in my sandwich I selected to add in. Also found a whole sandwich I did not order, so someone is probably also dealing with a very messed up order. On top of all this, the manager was rude and not very friendly and made it seem like I was missing something like I couldn’t recognize if a big part of my order was missing. I do not recommend this location but love other Schlotzsky’s better.
The staff and food were very nice. Probably the best pizza I had.
Mindye Piepenburg
Food was good. Service was a little slow and found out after I got home that the aujus had spilled making it where we had none.
Arolyn L
5/5 definitely recommend for anybody that wants to try out a new food place. Great customer service and it’s quick too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Baked Potato, Pizzas, Sandwiches, Cinnamon Roll
Leslie Vargas
Today is the last time my coworkers and I will take advantage of their Wednesday BOGO special. Not worth it anymore after seeing a roach in my food. When I asked for the manager, it seemed as if it wasn’t important for him to come out. The cashier had to tell him through the headset that I had returned food. When he came out he apologized and offered me a refund and offered to remake my order. I accepted the refund only but did not want him to remake my order and I will not be returning. They lost a few loyal customers who religiously would go every Wednesday for their BOGO special.
Atmosphere: 1
Food: 1
Service: 1
Robin Schuchman
They were quick and efficient. The gentleman who took my order was very courteous and even tried to upsell! I'm in quick service retail and is uncomfortable as it may be at times to upsell. He did a fantastic job. The store was very clean and staff was uniform.
Excellent sandwich 🥪, friendly staff, and it's super 👌 easy to get in and out of... SAFE TRAVELS TO ALL!!
Atmosphere: 5
Food: 5
Service: 5
Finally made it over to the Schlotsky's in Allen Texas for a delicious Small Deluxe Original Sour Dough sandwich. Ate it on the long ride home and it was perfect!
Atmosphere: 5
Food: 5
Service: 5
Always great sandwiches!
Atmosphere: 3
Food: 5
Service: 5
This store was fantastic. I flubbed my online order but did not kmow. The employees let me know and gave me a drink while I waited since the order had not gone through. Great, friendly service!
Atmosphere: 5
Food: 5
Service: 5
Loved the bread.
Atmosphere: 5
Food: 5
Service: 5
Ordered large and split it. 🪓
Over 50 years as a customer starting on UT campus in Austin.
Atmosphere: 5
Food: 5
Service: 5
Fresh food clean dining
Atmosphere: 5
Food: 5
Service: 5
BEWARE ONLINE DELIVERY. I placed an order this morning and when it was delivered I was missing several items. I called the store and the Mgr, Ester?, told me they wouldn’t do anything, and that it was probably DoorDash stealing my food…she said they do it all the time. I told her THEY chose the delivery vendor and if someone THEY chose is stealing THEY need to correct it. She said no, my problem not theirs and then refused to give me the Owner/General Manager number. I called the Schlotsky’s customer support and they advised because they are franchise they can’t do anything other than let them know I have a complaint….they refuse to compensate or correct…it’s up to the franchise, so if they say NO, then Corporate can’t/won’t do anything. If Chick-fil-A is the best example of customer service, Schlotsky’s must be the WORST!!! I’ve done a lot of business with them both delivery and in-store, this is making me NEVER want to do it again since they can screw over a customer and there is NO ramification. Ridiculous.
Food was good lady at the window didn't speak English very well, seemed tense in the kitchen
This isn’t my first time eating at this location and was satisfied before today but I ordered through the app and when I picked it up through drive thru, I had to circle back around because they forgot one whole salad out of two that were ordered. They also forgot the sauce for the salad. Not only did they forget the salad they also forgot the lettuce in my sandwich I selected to add in. Also found a whole sandwich I did not order, so someone is probably also dealing with a very messed up order. On top of all this, the manager was rude and not very friendly and made it seem like I was missing something like I couldn’t recognize if a big part of my order was missing. I do not recommend this location but love other Schlotzsky’s better.
Restaurantji Recommends
The staff and food were very nice. Probably the best pizza I had.
Food was good. Service was a little slow and found out after I got home that the aujus had spilled making it where we had none.
5/5 definitely recommend for anybody that wants to try out a new food place. Great customer service and it’s quick too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Baked Potato, Pizzas, Sandwiches, Cinnamon Roll
Today is the last time my coworkers and I will take advantage of their Wednesday BOGO special. Not worth it anymore after seeing a roach in my food. When I asked for the manager, it seemed as if it wasn’t important for him to come out. The cashier had to tell him through the headset that I had returned food. When he came out he apologized and offered me a refund and offered to remake my order. I accepted the refund only but did not want him to remake my order and I will not be returning. They lost a few loyal customers who religiously would go every Wednesday for their BOGO special.
Atmosphere: 1
Food: 1
Service: 1
They were quick and efficient. The gentleman who took my order was very courteous and even tried to upsell! I'm in quick service retail and is uncomfortable as it may be at times to upsell. He did a fantastic job. The store was very clean and staff was uniform.
Atmosphere: 5
Food: 5
Service: 5
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