The old lady who works here is extremely arrogant and service is awful
Service: 1
Ruth matona
There are two ladies who works here often , they both won’t say their exact name and the older one said that her name was margarita which I believe was a lie . She won’t put the veggie that I asked and had a whole attitude the whole time . Her accent sounded like Spanish . She totally does not deserve to work here . She has little to zero customer service skills. She gave me hard cookies and I asked her to change to the soft one , she wouldn’t do it . She said I could walk out if I wanted to , she won’t do it . I asked for the manager she said she wasn’t there . I really wish I could speak to their manager . These ladies do not deserve to work there
Atmosphere: 1
Food: 1
Service: 1
jfunn
The lady working Sunday noon on 10/19 was awfully rude. I had an online order and accidentally didn’t request my sandwich warmed. I kindly asked her in Spanish and she said next time make sure to order it correctly online. Then as I open my other sandwich, I noticed she gave me the wrong bread. I told her that it wasn’t an inconvenience this time, but that she had made it wrong. She had so much attitude and sarcasm to be making easy mistakes herself. Don’t bother coming here.
Atmosphere: 1
Food: 1
Service: 1
emirhan karakoç
extra lettuce for money, drinks for $4???
bruh
Atmosphere: 4
Food: 5
Service: 1
sampath kumar
It’s not even deserve 1 star, actually it’s my bad, I went to this store without checking the reviews. Guy’s I am this is my worst experience, I ever had in a restaurant. Don’t waste your time and your vibe by visiting this store. Very rude customer service.
Atmosphere: 1
Food: 1
Service: 1
Courtney Johnson
Save your time go to another location.
Atmosphere: 1
Service: 1
Gabriela Santana
I love it
Atmosphere: 5
Food: 5
Service: 5
Alex
Was overcharged for my order, the lady working said it was the only button on the system. This has happened to previous customers per reviews. I do not recommend this subway if she is there.
Yuxuan Wang
Terrible service terrible service and terrible service. The quantity of the food is way less than what I had from other stores.
Atmosphere: 3
Food: 2
Service: 1
Kimberley Noel
I can't remember the last time I went to Subway. But, I was really craving a sandwich. This location in Allen is walking distance from my apartment. I've never been here so it was a nice surprise to have a great experience. I first went online to check for coupons. Apparently you are better off installing the app so that's what I did. There are some coupons that are accessible through the app. There was a coupon for a buy one, get one for $1 footlong. When I asked about the coupon I was told you have to order through the app to get the deal. So I ordered through the app, paid and then waited for them to make it. There was only one customer in the restaurant and only one person working. I got a footlong rotisserie chicken sandwich and a footlong chicken salad sandwich and it was $14 and change. I had had half of the rotisserie chicken sandwich as soon as I got home and it was really good. I have a lot left over! I'll be back again now that I know it's a good location, I feel like they're pretty hit or miss.
You need to train your staff Super rude My order was ready with my name on it but she still insisted that I take a seat and they are still making it in a dismissive manner. It was literally on the pickup stand ready. How incompetent could one be. Also mumbled something about McDonald’s in Spanish lol
Atmosphere: 1
Food: 1
Service: 1
Allie Stewart
Food is fine it’s subway so you know that it’s not going to be insanely great. The employees are immature - also they are allowed to wear pajama pants and also just talk to amongst themselves as they are taking your order so you feel like you are interrupting their conversation. Weird.
Atmosphere: 1
Food: 4
Service: 1
Naseeb Sidhu
Never going to this subway again- they short you ingredients and then refuse to add more when you ask. I consistently get 4 tomatoes on my foot longs and when I ask for extra I get 6 As someone who used to own subways, I know the corporate formula for tomatoes is 6 tomatoes on a foot long. When I asked the employee for extra again she refused and said her manager says to put 4. If I’m paying 13 dollars for a sub I should be able to get extra tomatoes if I want! Next I asked for the managers number or owner and she refused. I will never ever come to this subway again.
Atmosphere: 1
Food: 1
Service: 1
Alexander Scott VanPelt
DO NOT MOBILE ORDER HERE ANYMORE. They do not follow the simple instructions as to which sandwich has what toppings. We used to come here because this was the best Subway in the area, clearly that is not the case anymore. This is the second time our order was clearly wrong. I'm following up for a refund as this is pathetic. It's a sandwich plus toppings....
Azucena Nava
Was told they dont accept coupons at this location & they dont have kids meals at this location. The older lady who is always there is extremely rude and alwyas has a bad attitude. If you ask for extra stuff she seems to get upset , she put like 5 olives when i asked for “extra olives” then when asked for more she looked mad . I have been to this location a couple of times because its right behind where i live but everytime is the same thing.
The old lady who works here is extremely arrogant and service is awful
Service: 1
There are two ladies who works here often , they both won’t say their exact name and the older one said that her name was margarita which I believe was a lie . She won’t put the veggie that I asked and had a whole attitude the whole time . Her accent sounded like Spanish . She totally does not deserve to work here . She has little to zero customer service skills. She gave me hard cookies and I asked her to change to the soft one , she wouldn’t do it . She said I could walk out if I wanted to , she won’t do it . I asked for the manager she said she wasn’t there . I really wish I could speak to their manager . These ladies do not deserve to work there
Atmosphere: 1
Food: 1
Service: 1
The lady working Sunday noon on 10/19 was awfully rude. I had an online order and accidentally didn’t request my sandwich warmed. I kindly asked her in Spanish and she said next time make sure to order it correctly online. Then as I open my other sandwich, I noticed she gave me the wrong bread. I told her that it wasn’t an inconvenience this time, but that she had made it wrong. She had so much attitude and sarcasm to be making easy mistakes herself. Don’t bother coming here.
Atmosphere: 1
Food: 1
Service: 1
extra lettuce for money, drinks for $4???
bruh
Atmosphere: 4
Food: 5
Service: 1
It’s not even deserve 1 star, actually it’s my bad, I went to this store without checking the reviews.
Guy’s I am this is my worst experience, I ever had in a restaurant. Don’t waste your time and your vibe by visiting this store. Very rude customer service.
Atmosphere: 1
Food: 1
Service: 1
Save your time go to another location.
Atmosphere: 1
Service: 1
I love it
Atmosphere: 5
Food: 5
Service: 5
Was overcharged for my order, the lady working said it was the only button on the system. This has happened to previous customers per reviews. I do not recommend this subway if she is there.
Terrible service terrible service and terrible service. The quantity of the food is way less than what I had from other stores.
Atmosphere: 3
Food: 2
Service: 1
I can't remember the last time I went to Subway. But, I was really craving a sandwich. This location in Allen is walking distance from my apartment. I've never been here so it was a nice surprise to have a great experience. I first went online to check for coupons. Apparently you are better off installing the app so that's what I did. There are some coupons that are accessible through the app. There was a coupon for a buy one, get one for $1 footlong. When I asked about the coupon I was told you have to order through the app to get the deal. So I ordered through the app, paid and then waited for them to make it. There was only one customer in the restaurant and only one person working. I got a footlong rotisserie chicken sandwich and a footlong chicken salad sandwich and it was $14 and change. I had had half of the rotisserie chicken sandwich as soon as I got home and it was really good. I have a lot left over! I'll be back again now that I know it's a good location, I feel like they're pretty hit or miss.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
You need to train your staff
Super rude
My order was ready with my name on it but she still insisted that I take a seat and they are still making it in a dismissive manner. It was literally on the pickup stand ready. How incompetent could one be. Also mumbled something about McDonald’s in Spanish lol
Atmosphere: 1
Food: 1
Service: 1
Food is fine it’s subway so you know that it’s not going to be insanely great. The employees are immature - also they are allowed to wear pajama pants and also just talk to amongst themselves as they are taking your order so you feel like you are interrupting their conversation. Weird.
Atmosphere: 1
Food: 4
Service: 1
Never going to this subway again- they short you ingredients and then refuse to add more when you ask. I consistently get 4 tomatoes on my foot longs and when I ask for extra I get 6
As someone who used to own subways, I know the corporate formula for tomatoes is 6 tomatoes on a foot long. When I asked the employee for extra again she refused and said her manager says to put 4.
If I’m paying 13 dollars for a sub I should be able to get extra tomatoes if I want!
Next I asked for the managers number or owner and she refused. I will never ever come to this subway again.
Atmosphere: 1
Food: 1
Service: 1
DO NOT MOBILE ORDER HERE ANYMORE. They do not follow the simple instructions as to which sandwich has what toppings. We used to come here because this was the best Subway in the area, clearly that is not the case anymore. This is the second time our order was clearly wrong. I'm following up for a refund as this is pathetic. It's a sandwich plus toppings....
Was told they dont accept coupons at this location & they dont have kids meals at this location. The older lady who is always there is extremely rude and alwyas has a bad attitude. If you ask for extra stuff she seems to get upset , she put like 5 olives when i asked for “extra olives” then when asked for more she looked mad . I have been to this location a couple of times because its right behind where i live but everytime is the same thing.
Atmosphere: 1
Food: 3
Service: 1
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