We were there and waited on by a super nice young man at 3:30 pm today!
we visit often on our trips to ut southwestern, thanks again,
always good food and wonderful service! great location
Terrance Fuller
Order was quick, flavors were incredible! Lots of choices, staff is nice and the restaurant is clean. Great food!
Atmosphere: 5
Food: 5
Service: 5
Nicole Lasso
My husband and I never ate here before and let me tell you, they were amazing the food was delicious and the gentleman at the register his name is Grant was so welcoming and extremely friendly! I told him it was our first time and I apologized for taking a while to look at the menu, he was so nice about it. He walked our food over to us and gave us a free piece of cake. We are definitely returning.
Atmosphere: 5
Food: 5
Service: 5
Alok Birla
Apparently like the name suggests, they do not serve crispy tacos
Atmosphere: 5
Food: 3
Service: 4
Jessica Li
It still maintains the highest level of perfection and is still my favorite. I prefer this one to the new one that opened in McKinney.
Food: 5
D Bautista
My elote was half way filled, had to ask for plasticware and hot sauce otherwise they would’ve left that out too.
Kimberly Kay
We love their WTF Taco of the week! Always a great treat!
Atmosphere: 5
Food: 5
Service: 5
Garland Best
Just when I thought that good old fashion customer service was dead, this happened! In a world where you are required to talk to AI bots anytime you need service, customer service has dwindled to an all time low. So, it was extremely refreshing and surprising when I expressed dissatisfaction with my food, the manager apologized for the mishap, refunded my money, and allowed me to order more food without having to pay! Wow! I haven't experienced that kind of treatment in awhile. In my opinion, Velvet Taco has the best tacos around, better than Taco Joint or Torchy's. I was disappointed when my tacos were served cold. Instead of returning them, I ate them anyway (I don't normally do that). I walked out of the restaurant angry with myself for not saying anything and was ready to just move on. When I got in the car to drive away, I could not shake the feeling that I had, so I went back in and asked for the manager. I told Justin what transpired and without hesitation apologized and did everything he could to make it right. That's customer service at it's best! If you are in Allen, and you want great customer service and great tacos, visit Velvet Taco. You won't be disappointed!
Atmosphere: 5
Food: 3
Service: 5
Amanda Quinn
Velvet Taco in Allen is hands-down one of the best! Every visit is consistently excellent — from the friendly and attentive customer service, to the great atmosphere, to the food that never misses. The restaurant is always clean and welcoming, and it’s clear the team here truly cares about the experience they deliver. In a time when good customer service can be hard to find, this location is firing on all cylinders and absolutely gets it. Can’t recommend them enough!
Atmosphere: 5
Food: 5
Service: 5
G
Usually the food is really good, but the last two I got were sad little half empty tacos. Usually it’s a one off but I got two this time.
This is a good location for Velvet Taco. Fresh food and cake. Good honest service members. The tacos were fresh as was the cake. Make sure to folks at the counter for their freshest recommendations.
Atmosphere: 5
Food: 5
Service: 5
Cari F.
Such delicious food!!! Do yourself a favor and go grab something to eat from here!
Atmosphere: 5
Food: 5
Service: 5
Chan Park
I visited for dinner last weekend. The restaurant was clean and cozy. The food was clean and delicious. There were a lot of delivery orders, but I didn't have to wait long. I was full after two tacos. The set menu, which included two tacos, a soda, and a side, was $14.95.
Atmosphere: 5
Food: 5
Service: 5
Nathan
Great food and service. We enjoy this location! You can’t beat $7.00 beef nachos!
We were there and waited on by a super nice young man at 3:30 pm today! we visit often on our trips to ut southwestern, thanks again, always good food and wonderful service! great location
Order was quick, flavors were incredible! Lots of choices, staff is nice and the restaurant is clean. Great food!
Atmosphere: 5
Food: 5
Service: 5
My husband and I never ate here before and let me tell you, they were amazing the food was delicious and the gentleman at the register his name is Grant was so welcoming and extremely friendly! I told him it was our first time and I apologized for taking a while to look at the menu, he was so nice about it. He walked our food over to us and gave us a free piece of cake. We are definitely returning.
Atmosphere: 5
Food: 5
Service: 5
Apparently like the name suggests, they do not serve crispy tacos
Atmosphere: 5
Food: 3
Service: 4
It still maintains the highest level of perfection and is still my favorite. I prefer this one to the new one that opened in McKinney.
Food: 5
My elote was half way filled, had to ask for plasticware and hot sauce otherwise they would’ve left that out too.
We love their WTF Taco of the week! Always a great treat!
Atmosphere: 5
Food: 5
Service: 5
Just when I thought that good old fashion customer service was dead, this happened! In a world where you are required to talk to AI bots anytime you need service, customer service has dwindled to an all time low. So, it was extremely refreshing and surprising when I expressed dissatisfaction with my food, the manager apologized for the mishap, refunded my money, and allowed me to order more food without having to pay! Wow! I haven't experienced that kind of treatment in awhile. In my opinion, Velvet Taco has the best tacos around, better than Taco Joint or Torchy's. I was disappointed when my tacos were served cold. Instead of returning them, I ate them anyway (I don't normally do that). I walked out of the restaurant angry with myself for not saying anything and was ready to just move on. When I got in the car to drive away, I could not shake the feeling that I had, so I went back in and asked for the manager. I told Justin what transpired and without hesitation apologized and did everything he could to make it right. That's customer service at it's best! If you are in Allen, and you want great customer service and great tacos, visit Velvet Taco. You won't be disappointed!
Atmosphere: 5
Food: 3
Service: 5
Velvet Taco in Allen is hands-down one of the best! Every visit is consistently excellent — from the friendly and attentive customer service, to the great atmosphere, to the food that never misses. The restaurant is always clean and welcoming, and it’s clear the team here truly cares about the experience they deliver. In a time when good customer service can be hard to find, this location is firing on all cylinders and absolutely gets it. Can’t recommend them enough!
Atmosphere: 5
Food: 5
Service: 5
Usually the food is really good, but the last two I got were sad little half empty tacos. Usually it’s a one off but I got two this time.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
love it
Atmosphere: 4
Food: 5
Service: 4
This is a good location for Velvet Taco. Fresh food and cake. Good honest service members. The tacos were fresh as was the cake. Make sure to folks at the counter for their freshest recommendations.
Atmosphere: 5
Food: 5
Service: 5
Such delicious food!!! Do yourself a favor and go grab something to eat from here!
Atmosphere: 5
Food: 5
Service: 5
I visited for dinner last weekend.
The restaurant was clean and cozy. The food was clean and delicious.
There were a lot of delivery orders, but I didn't have to wait long.
I was full after two tacos.
The set menu, which included two tacos, a soda, and a side, was $14.95.
Atmosphere: 5
Food: 5
Service: 5
Great food and service. We enjoy this location! You can’t beat $7.00 beef nachos!
Atmosphere: 5
Food: 5
Service: 5
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