Wendy's
853 W Stacy Rd, Allen
(469) 656-3953
Recent Reviews
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HORRIBLE buns hard asf chilli might as well been water gave me a fork to eat chili with no napkins
Atmosphere: 1
Food: 1
Service: 1
Exemplarily customer skills from Wil. I was having an issue modifying an order in the self service POS and Wil went out of his way to fix the issue. Thank you Wil.
Service is terrible and employees are rude. Especially the manager. Will not return to this location
Service: 1
My favorite fast food burgers.
Atmosphere: 4
Food: 4
Service: 4
The workers have a really bad attitude. They said I don’t know how to read the menu board when the price was wrong. The guys name is Wilbert. I called the manager and she was really nice and explained how the pricing works but giving it one star because the guy taking the order needs a dose of reality and how to talk to people. Don’t get into customer service if you have no patience to answer questions
Love their fries and when order was wrong, clerk immediately changed, no attitude. I will return to this location.
Atmosphere: 4
Food: 4
Service: 4
Food is delicious but the workers always have an attitude when they serve
Atmosphere: 3
Food: 5
Service: 2
Not a huge fan of all of the automation. It dehumanizes it all and there's really no atmosphere if you dine in. Not sure I'll ever eat inside again.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Dave's Combo
I ordered it, fries were mediocre but not bad, burger was missing 1 of the 2 patties despite being a $10 burger. Absolutely insane. Nuggets are gross and worse than competitors.
Do not come here unless you want a frosty.
Atmosphere: 2
Food: 2
Service: 2
I specially asked for HOT FRESH food after I placed my order on the kiosk. The black light skin girl with the eyelashes told me OK I said thank you and she STILL GAVE ME luke warm food that was already sitting there!! My fries are stale /lifelss and my nuggets are soggy. Thanks for listening to your customer!!
Restaurantji Recommends
Local Wendy's. Always fast and friendly.
Clean, food tastes good. Friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 PC Chicken Nugget Combo, Spicy Chicken Sandwich, Wendy's Hot & Crispy Fries
The lady at the window was being very unprofessional and rude. Just left mid order because it was so bad
If 0 stars was an option, I would have clicked it. Customer service is the worst I have seen at any fast food restaurant. Their employees were not prepared to do their job . It took them 5 minutes to even say hello at the drive thru. Staff was extremely rude. Had very bad attitudes when I asked for anything. I had to re say my order to them 5 times, and they still did not get it right. When I asked for them to fix it they snatched the bag out of my hand, and still got the order wrong. Needless to say DO NOT go to this Wendy’s . A regrettable decision indeed.
Atmosphere: 1
Food: 1
Service: 1
Don't bother with this place.
Atmosphere: 1
Food: 1
Service: 1
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