Subway
306 E Main Ave Ste 1, Alton
(956) 580-0927
Recent Reviews
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On monday 5/5/2026 I went the worker from their was really rude tried telling her what we wanted she rolled her eyes and just keeped doing the sandwich wrong way we wanted different ham on the sandwich ngl we didn’t tell her anything cause she was being rude ngl worst place ever.
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever, lady was super rude she doesn’t even want to be there since we went in, her hat was all over her face no hairnet no nothing, restrooms lock ask the lady and supposed “out of order” with no sign.
Atmosphere: 1
Food: 1
Service: 1
Worst service ever. They never make you feel welcomed. The girl here is so rude. Please go to another location.
Worst service ever I try calling to discuss an order of mine that was package wrong and no answer every time management and district management should be disappointed in this store aswell as themselves
Got here at 8:30pm and then the guy says theres no mayo, when i joked about getting a discount guy said it wasnt his problem. Then the tomato and lettuce were bad and i askhim about getting fresh vegetables the guy said that was all all he had.. so when intold him i did not wanted the foodlong he made a face. But i told him paying $15 for a sub with bad vegetablrs and no . Mayo was dumb... So subway should start to step up this is not the first location where i come across bad service and bad vegetables. I. Mean for $15 i could get a salad from chillis without the attitude.
Atmosphere: 1
Food: 1
Service: 1
My transaction # is 1/A-97752 for the Manager in charge of this store The time I came to purchase my 2 foot long sandwiches was at 10:14 PM. The date is 4-6- 2025. Employee did not have his name tag so I could not identify him, but he was in a really bad mood. I did not feel comfortable ordering yet I still placed the order I feel like I was either being rushed or plane not welcome at the store. This is the second time I’ve come to the store. The first time was wonderful, but this second time that I came it was not good service at all. Employee was slamming things before I was finished with my order. He started bagging my stuff like wanting me to get out I did not appreciate that at all. I used to work for Subway and this is not the way you treat customers no matter how upset you are. You always greet them with a smile and ready to give them what they want for their order If I see this gentleman, next time I come, I’m not gonna go into the store. I’m just gonna go to another one
Atmosphere: 1
Food: 4
Service: 1
Never answer their phone, i paid for a specific drink and got the wrong one.
Atmosphere: 1
Food: 1
Service: 1
Ridiculous prices. Over $30 for two 6in combos. Called to check if my check was correct and they never answered. I had to go in to verify if my ticket was correct and the lady did not seem she was in a good mood in the way she was answering. Then I told her I was trying to call and she said they didn't have a phone. I told her why was there a phone number on Google then? She just said that they didn't have a phone. Her attitude was kinda like just deal with it. Never going back to any subway locations
Atmosphere: 1
Food: 2
Service: 1
$17 for a 6 inch subway that was 9.99 with no upgrades. $6 for chips and a drink! I don’t even spend this much at Firehouse and its way better!!
Atmosphere: 3
Food: 5
Service: 3
Second time this lady took my order and she seems to be in a bad mood. Gave us the ugliest responses when asked something and she took forever to come to the window. I asked if she could toast the subways her response was “Ayi dice toasted” told her it wasn’t an option at the ordering screen, that’s why I was asking. Gave me an ugly look and closed the window.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Extremely clean store, above and beyond, the gentleman who waited on me was friendly and professional !!!
Atmosphere: 5
Food: 5
Service: 5
Placed my order on the touch screen drive thru as I finished placing my order drove to the window waited for 10 mins and nobody attended me I drove to the front and get off a lady said it was closed but She wasn’t in uniform.
Why not turn off the open sign or write a note on drive thru window
Atmosphere: 1
Service: 1
The guy was taking long on purpose and was laughing this place sucks he didn’t even talk to me the first 10 minutes this happened October 4 2024 at 5:14
Atmosphere: 1
Food: 1
Service: 1
They served me very bitterly and charged me before I finished choosing the sandwich and making ugly faces.
Atmosphere: 1
Food: 1
Service: 1
WE LIKE SUBWAYS A LOT AND HERE IN THIS PLACE THEY PREPARE THEM THE WAY I LIKE THEM AND THE STAFF IS VERY FRIENDLY.
Atmosphere: 5
Food: 5
Service: 5
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