We get pizza here at least two t8mes per month, it's my favorite
brittney sawyer
This Pizza Hut needs to replace their employees,at least the one named Julia (I think is her name) very very rude lady . She even came out to my car to harass me about a pizza that was “not” in a pizza bag but clearly was. She tried to take my order out of my truck. Very unprofessional and needs to be fired immediately!
I11y
Been here twice and only twice lmao I called at 10:20 and igz they were to busy closing to answer their phone and hung up on me twice. Went inside once and they were literally staring at me while staring at the machine that cooks the dam thing at the same time and just making intense eye contact. A lady that was new to door dash come in and she just hammers her about a bunch of stuff..
Atmosphere: 1
Service: 1
Kimberly Carroll
So we placed an order this morning for a pizza for my 2-year-old granddaughter who had been sick and finally got her appetite back. We asked for half to be made with jalapeno. The entire Pizza had jalapenos instead of them making it right because the customer should never be wrong regardless of whether it was entered incorrectly or not they would not accommodate. This is why people stop going there. As I know no one is perfect you should definitely fix it for the customer always. Instead they wanted to argue about it and didn't fix or resolve any kind of solution! So we will not be going back.
Service: 1
Dan Díaz
I don’t know yet the quality of the food but one thing is for sure, they take forever to make the orders, specially the night shift…!!! I don’t know why but it’s hasn’t been just once but multiple times…!!!
Courtnie Moody
Girl working was all by herself but she was doing a good job. Forgot olives on my pizza but otherwise all ? good
Atmosphere: 3
Food: 4
Service: 3
The Huffmans
The pizza was crappy but the cinnamon sticks were bomb. Won’t be buying from this one again probably.
Food: 2
Recommended dishes: Cinnamon Sticks
Ruben Estrada
I placed my order at the Andrews Pizza Hut Yesterday and Received and Excellent Hand-tossed with perfection Just how i had ordered
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Disco Bill
Theives! After continuously getting hung up on...I finally placed my order was put on hold to transfer to a different employee to get my card info then got hung up on again finally went online paid $71.83 then here I am 2 hours after I ordered still no food the store is now closed so I can't get ahold of anyone door dash (who they use for delivery) has been extending the eta for over 30 minutes but the store closed an hour ago so it's looking like they took my money and my food. Now I'm going to have to go up there tomorrow to try to get my money back and because it's on the card I won't see that money for about a week. This store is a rediculously mismanaged, unprofessional, mess of a restaurant. Save your time and money go somewhere else!!!
Update: I replied giving details of my order and wasn't responded to they probably just replied to the review to try to save face. But here I am 2 weeks after my order, there has been no refund and no attempt to make it right. Pizza hut is putting it on door dash and door dash said they refunded me that night but 2 weeks later I still haven't received a refund. I didn't even go through door dash I called it in to pizza hut but they're using door dash for their deliveries.
Atmosphere: 1
Food: 1
Service: 1
Zachary Fox
Food is amazing when you dine in staff was great! Need to update the booths and tables.
Called 10 times didn’t answer once was waiting at least 30 minutes
T. Gathings
I usually order carry out. I don’t eat at the Restaurant very often. The restaurant is clean and looks like it always has minus a few old perks I miss. Like what happened to the Dessert menu when you could buy a cherry or apple pizza pie? Those were the best now it’s like choosing a dessert from Domino’s. And I can’t eat their place. Thank goodness Pizza Hut is the best in Andrews. Of course this is my personal opinion. I have always loved the sauce at Pizza Hut. They did make some changes to side menu. I miss the original cheese bread. The new garlic cheese bread, is for desired tastes. And I liked it better before they started cutting it in half. But I really don’t have anything bad to say. Just some preferences that have been changed. I guess that’s progress.
Ordered pizza only for delivery. Gave the delivery person the wrong order . She came back with my pizza but they messed up the order toppings missing. You have one job . It starts with a proper management ensuring every order is correct. Take pride in your work. I still love you because that is what God calls us to do. Have a blessed day.
Angi B
Parking: Parking looks like there isn’t much but really they can accommodate the entire store
We get pizza here at least two t8mes per month, it's my favorite
This Pizza Hut needs to replace their employees,at least the one named Julia (I think is her name) very very rude lady . She even came out to my car to harass me about a pizza that was “not” in a pizza bag but clearly was. She tried to take my order out of my truck. Very unprofessional and needs to be fired immediately!
Been here twice and only twice lmao I called at 10:20 and igz they were to busy closing to answer their phone and hung up on me twice. Went inside once and they were literally staring at me while staring at the machine that cooks the dam thing at the same time and just making intense eye contact. A lady that was new to door dash come in and she just hammers her about a bunch of stuff..
Atmosphere: 1
Service: 1
So we placed an order this morning for a pizza for my 2-year-old granddaughter who had been sick and finally got her appetite back. We asked for half to be made with jalapeno. The entire Pizza had jalapenos instead of them making it right because the customer should never be wrong regardless of whether it was entered incorrectly or not they would not accommodate. This is why people stop going there. As I know no one is perfect you should definitely fix it for the customer always. Instead they wanted to argue about it and didn't fix or resolve any kind of solution! So we will not be going back.
Service: 1
I don’t know yet the quality of the food but one thing is for sure, they take forever to make the orders, specially the night shift…!!! I don’t know why but it’s hasn’t been just once but multiple times…!!!
Girl working was all by herself but she was doing a good job. Forgot olives on my pizza but otherwise all ? good
Atmosphere: 3
Food: 4
Service: 3
The pizza was crappy but the cinnamon sticks were bomb. Won’t be buying from this one again probably.
Food: 2
Recommended dishes: Cinnamon Sticks
I placed my order at the Andrews Pizza Hut Yesterday and Received and Excellent Hand-tossed with perfection Just how i had ordered
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Theives! After continuously getting hung up on...I finally placed my order was put on hold to transfer to a different employee to get my card info then got hung up on again finally went online paid $71.83 then here I am 2 hours after I ordered still no food the store is now closed so I can't get ahold of anyone door dash (who they use for delivery) has been extending the eta for over 30 minutes but the store closed an hour ago so it's looking like they took my money and my food. Now I'm going to have to go up there tomorrow to try to get my money back and because it's on the card I won't see that money for about a week. This store is a rediculously mismanaged, unprofessional, mess of a restaurant. Save your time and money go somewhere else!!!
Update: I replied giving details of my order and wasn't responded to they probably just replied to the review to try to save face. But here I am 2 weeks after my order, there has been no refund and no attempt to make it right. Pizza hut is putting it on door dash and door dash said they refunded me that night but 2 weeks later I still haven't received a refund. I didn't even go through door dash I called it in to pizza hut but they're using door dash for their deliveries.
Atmosphere: 1
Food: 1
Service: 1
Food is amazing when you dine in staff was great! Need to update the booths and tables.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Very good offers and treatment
Atmosphere: 5
Food: 5
Service: 5
Called 10 times didn’t answer once was waiting at least 30 minutes
I usually order carry out. I don’t eat at the Restaurant very often. The restaurant is clean and looks like it always has minus a few old perks I miss. Like what happened to the Dessert menu when you could buy a cherry or apple pizza pie? Those were the best now it’s like choosing a dessert from Domino’s. And I can’t eat their place. Thank goodness Pizza Hut is the best in Andrews. Of course this is my personal opinion. I have always loved the sauce at Pizza Hut. They did make some changes to side menu. I miss the original cheese bread. The new garlic cheese bread, is for desired tastes. And I liked it better before they started cutting it in half. But I really don’t have anything bad to say. Just some preferences that have been changed. I guess that’s progress.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Oven-Baked Cheesy Alfredo Pasta, Ultimate Chocolate Chip Cookie, Sides, Marinara, Breadsticks, Cheese Sticks, Oven-Baked Veggie Pasta, Veggie Lovers Pizza, Cinnamon Sticks
Ordered pizza only for delivery. Gave the delivery person the wrong order . She came back with my pizza but they messed up the order toppings missing. You have one job . It starts with a proper management ensuring every order is correct. Take pride in your work. I still love you because that is what God calls us to do. Have a blessed day.
Parking: Parking looks like there isn’t much but really they can accommodate the entire store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
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