Terrible location. The place is filthy and the employees look filthy too. The rice is hard and crunchy, and the chicken had so much cartilage in it. The girl with the blue highlights in her hair was extremely rude. She acted like everyone was an inconvenience, as if this isn’t her job. Avoid this place!
Atmosphere: 1
Food: 1
Service: 1
Rickey Hargrave
Tell the staff what you want, options then are ala carte. A little too much spice for my liking. Granddaughters loved it.
Atmosphere: 3
Food: 3
Service: 3
Jorge Convento
Great food!
Atmosphere: 5
Food: 5
Service: 5
Karen Bardwell
I frequently visit the Chipotle Mexican Grill at the Sherman location and routinely purchase chips. Unfortunately, they are often stale at the time of purchase.
Recently, while visiting Anna, I stopped at the Chipotle Mexican Grill and purchased a bag of chips. I was pleasantly surprised by their freshness; even the following day, the chips remained crisp. The rest of the food was fresh as well! Thank you!
Atmosphere: 5
Food: 5
Service: 4
M
Everytime I go to this place they always seem to make fun of the name that's On the order. That's okay tho, but on 02/25/2026 around 920 pm we placed an order for two burritos, two queso sauce. Well we got one of the queso sauce, the burrito barely had any protein. It was stuffed with beans and rice and maybe half a scoop of protein on both burritos. $26 for two burritos with barely any meat is ridiculous. Like give me my monies worth of food.
Atmosphere: 2
Food: 1
Service: 1
nohemi lara
I ordered on the app, I asked for grilled onions and more fresh vegetables. I got home and none of the vegetables were in my burrito! I even double checked the receipt to see if I made a mistake, NOPE it was on the receipt! Really annoyed and I won’t recommend ordering online at this location otherwise you won’t get want you want.
Food: 3
Service: 1
shane Luna
Whoever was making online orders on 2/22/26 at 10 pm doesnt care I ordered a bowl with chicken, guacamole, rice,tomatoe salsa, veggies and cheese. They gave me guac,chicken and rice I dont understand how they read it then skip half the table its crazy it man
Atmosphere: 1
Food: 1
Service: 1
Mallory Barnes
We have given this location many opportunities to redeem themselves and unfortunately things just haven’t improved. Running out of items, moldy fruit, dirty tables left and right…
Atmosphere: 1
Food: 2
Service: 1
Jarrod Jeffcoat
Always great
Atmosphere: 5
Food: 5
Service: 5
Morgan Hill
I had an issue with my order but management was super nice and gave me a complete refund and offered to remake my order.
This night they were at an all time low, out of beans, rice, sour cream, eating utensils, restroom was out of paper, and it was an all around mess ! I ate in my truck where I had a fork.
Atmosphere: 1
Food: 1
Service: 1
Debbie Fletcher
Came in for quick meal. Got greeted immediately. Food was hot, portions were generous and staff was friendly.
Food: 5
Service: 5
Ashly Westbrook
Shout out to Traci at Chipotle!
Traci was an awesome burrito bowl builder. She made sure my bowl was perfect and that I was taken care of.
I also noticed there was a new person at the front of the line, and Traci jumped right in to help. She worked as a team and even let the kitchen know when more food was needed on the line.
She was kind, helpful, and a great team player. You can tell she really cares about doing a good job.
Great service like this makes a big difference. Thank you, Traci, and great job! 👏😊
Atmosphere: 5
Food: 5
Service: 5
Athena
The red chimichurri sauce is amazing! The carne asada is amazing very soft and flavorful.
Atmosphere: 5
Food: 5
Service: 5
Stephanie G
Each time we’ve ordered from this location we barely get any meat.
Terrible location. The place is filthy and the employees look filthy too. The rice is hard and crunchy, and the chicken had so much cartilage in it. The girl with the blue highlights in her hair was extremely rude. She acted like everyone was an inconvenience, as if this isn’t her job. Avoid this place!
Atmosphere: 1
Food: 1
Service: 1
Tell the staff what you want, options then are ala carte. A little too much spice for my liking. Granddaughters loved it.
Atmosphere: 3
Food: 3
Service: 3
Great food!
Atmosphere: 5
Food: 5
Service: 5
I frequently visit the Chipotle Mexican Grill at the Sherman location and routinely purchase chips. Unfortunately, they are often stale at the time of purchase.
Recently, while visiting Anna, I stopped at the Chipotle Mexican Grill and purchased a bag of chips. I was pleasantly surprised by their freshness; even the following day, the chips remained crisp. The rest of the food was fresh as well! Thank you!
Atmosphere: 5
Food: 5
Service: 4
Everytime I go to this place they always seem to make fun of the name that's On the order. That's okay tho, but on 02/25/2026 around 920 pm we placed an order for two burritos, two queso sauce. Well we got one of the queso sauce, the burrito barely had any protein. It was stuffed with beans and rice and maybe half a scoop of protein on both burritos. $26 for two burritos with barely any meat is ridiculous. Like give me my monies worth of food.
Atmosphere: 2
Food: 1
Service: 1
I ordered on the app, I asked for grilled onions and more fresh vegetables. I got home and none of the vegetables were in my burrito! I even double checked the receipt to see if I made a mistake, NOPE it was on the receipt! Really annoyed and I won’t recommend ordering online at this location otherwise you won’t get want you want.
Food: 3
Service: 1
Whoever was making online orders on 2/22/26 at 10 pm doesnt care
I ordered a bowl with chicken, guacamole, rice,tomatoe salsa, veggies and cheese.
They gave me guac,chicken and rice I dont understand how they read it then skip half the table its crazy it man
Atmosphere: 1
Food: 1
Service: 1
We have given this location many opportunities to redeem themselves and unfortunately things just haven’t improved. Running out of items, moldy fruit, dirty tables left and right…
Atmosphere: 1
Food: 2
Service: 1
Always great
Atmosphere: 5
Food: 5
Service: 5
I had an issue with my order but management was super nice and gave me a complete refund and offered to remake my order.
Restaurantji Recommends
This night they were at an all time low, out of beans, rice, sour cream, eating utensils, restroom was out of paper, and it was an all around mess ! I ate in my truck where I had a fork.
Atmosphere: 1
Food: 1
Service: 1
Came in for quick meal. Got greeted immediately. Food was hot, portions were generous and staff was friendly.
Food: 5
Service: 5
Shout out to Traci at Chipotle!
Traci was an awesome burrito bowl builder. She made sure my bowl was perfect and that I was taken care of.
I also noticed there was a new person at the front of the line, and Traci jumped right in to help. She worked as a team and even let the kitchen know when more food was needed on the line.
She was kind, helpful, and a great team player. You can tell she really cares about doing a good job.
Great service like this makes a big difference. Thank you, Traci, and great job! 👏😊
Atmosphere: 5
Food: 5
Service: 5
The red chimichurri sauce is amazing!
The carne asada is amazing very soft and flavorful.
Atmosphere: 5
Food: 5
Service: 5
Each time we’ve ordered from this location we barely get any meat.
Atmosphere: 3
Food: 3
Service: 3
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