Stop saying you carry Coke Zero and instead give Diet Coke. These are not the same nor do they taste the same! If someone asks if you have Coke Zero, it’s a simple NO but we have Diet Coke!!!!
Justin Frederick
Late night employees are rude and lazy!
Atmosphere: 1
Service: 1
Jalecia Kofi
Extremely disappointing experience. I specifically requested fresh food, yet when I received my chicken wraps, the chicken strips inside were cold, hard, and stale, as if they had been sitting out since noon. It was 6 PM!
I returned to have the food remade, only for my intelligence to be insulted when the wrap was prepared again using the exact same chicken strips. That is completely unacceptable.
Jack in the box , without question, is officially the worst fast food in Anna. I wouldn’t care if they were giving out free food , I won’t be back here . The quality of the food matched the poor attitudes I encountered. You all need new management or better training… absolutely absurd.
Atmosphere: 1
Food: 1
Service: 1
Bethany Roe
Quickest Jack in the Box I have ever been to. Clean, fast, and friendly.
Atmosphere: 5
Food: 5
Service: 5
CW Johnson
The manager on duty the night I stopped in was very nice, even after they messed up my order. I called and spoke with Eisha who was the manager on duty, took the order that was messed up and replaced it with some fresh fries and burger.
Atmosphere: 4
Food: 4
Service: 4
Miguel Valdez
To the owners of this establishment. I feel very disappointed and disrespectful. You guys have the no values. How dare you sell me some dry and left over food. I wouldn't give this food to my worst enemy... never buying food from yall ever again.
Atmosphere: 1
Food: 1
Service: 1
Andrew Dykes
This is hands down the worst fast food place in this town. My wife and I were so excited when they finished building and opened and it has been nothing but disappointment. We have ordered from here 4 times and nothing was ever correct. Shes been shorted half the order before which comes to roughly 20 bucks worth of food for our family. Tonight i walk in to order and i get asked if i am picking up an order to which i reply no but i need to order. There is a gentleman already standing at the counter trying to get someone to come take his order to which they ignore him. He is an older gentleman and was forced to use the touchscreen that he was wildly uncomfortable using. Then after he finishes i stand there and reiterate i want someone to take my order which the 4 employees look at me and then go back to doing other things. Ive now sat here upwards of 20 minutes waiting on the order after it took me 20 minutes to figure out how to type in on the screen.
I wont be back. If they cant take a single order at the counter when it is not busy then they dont need my families business.
Best breakfast burrito I’ve gotten from a Jack in a Box 10/10
Atmosphere: 5
Food: 5
Service: 5
Josh Parker
Ordered online, 90% of the order was wrong, went back to get it fixed, and was denied service and told I request a refund online rather than fixing it.
Atmosphere: 1
Food: 1
Service: 1
nick roth
There's supposed to be open till two.I tried to order at twelve thirty, and they told me they only accepting mobile orders.How stupid is that?I'm a paying customer at your window and you can only take a phone order from me. I guess this place doesn't like business
Damian Miller
Terrible service. To start, the drive thru worker was mad from the start of the interaction all the way to the end of the interaction.
Not to even mention, most of the food was completely cold, and it took a whole 30 minutes to complete the order.
The store having 2.4 stars is ultimately generous with the food and customer service it delivers.
Do not spend your time at this location, anywhere else would be better.
Atmosphere: 1
Food: 1
Service: 1
Talisha King
This a new store and the customer service is horrible!!!! I came to pick up an order for delivery no one greeted me and keep looking at me as if I was in the wrong store so I finally say hey I’m picking up an order it was 2 your caucasian girls with attitudes… I Told the young lady that the order was supposed to be ready at 11:27 she looked at me and shrugged Shoulders… Straight to the point, my order was not ready until 1140
Not fast food..slow food
Atmosphere: 2
Food: 3
Service: 2
Fast and friendly, hot food to go!
Atmosphere: 5
Food: 5
Service: 5
The manager is lazy
Stop saying you carry Coke Zero and instead give Diet Coke. These are not the same nor do they taste the same! If someone asks if you have Coke Zero, it’s a simple NO but we have Diet Coke!!!!
Late night employees are rude and lazy!
Atmosphere: 1
Service: 1
Extremely disappointing experience. I specifically requested fresh food, yet when I received my chicken wraps, the chicken strips inside were cold, hard, and stale, as if they had been sitting out since noon. It was 6 PM!
I returned to have the food remade, only for my intelligence to be insulted when the wrap was prepared again using the exact same chicken strips. That is completely unacceptable.
Jack in the box , without question, is officially the worst fast food in Anna. I wouldn’t care if they were giving out free food , I won’t be back here . The quality of the food matched the poor attitudes I encountered. You all need new management or better training… absolutely absurd.
Atmosphere: 1
Food: 1
Service: 1
Quickest Jack in the Box I have ever been to. Clean, fast, and friendly.
Atmosphere: 5
Food: 5
Service: 5
The manager on duty the night I stopped in was very nice, even after they messed up my order. I called and spoke with Eisha who was the manager on duty, took the order that was messed up and replaced it with some fresh fries and burger.
Atmosphere: 4
Food: 4
Service: 4
To the owners of this establishment. I feel very disappointed and disrespectful. You guys have the no values. How dare you sell me some dry and left over food. I wouldn't give this food to my worst enemy... never buying food from yall ever again.
Atmosphere: 1
Food: 1
Service: 1
This is hands down the worst fast food place in this town. My wife and I were so excited when they finished building and opened and it has been nothing but disappointment. We have ordered from here 4 times and nothing was ever correct. Shes been shorted half the order before which comes to roughly 20 bucks worth of food for our family. Tonight i walk in to order and i get asked if i am picking up an order to which i reply no but i need to order. There is a gentleman already standing at the counter trying to get someone to come take his order to which they ignore him. He is an older gentleman and was forced to use the touchscreen that he was wildly uncomfortable using. Then after he finishes i stand there and reiterate i want someone to take my order which the 4 employees look at me and then go back to doing other things. Ive now sat here upwards of 20 minutes waiting on the order after it took me 20 minutes to figure out how to type in on the screen.
I wont be back. If they cant take a single order at the counter when it is not busy then they dont need my families business.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Best breakfast burrito I’ve gotten from a Jack in a Box 10/10
Atmosphere: 5
Food: 5
Service: 5
Ordered online, 90% of the order was wrong, went back to get it fixed, and was denied service and told I request a refund online rather than fixing it.
Atmosphere: 1
Food: 1
Service: 1
There's supposed to be open till two.I tried to order at twelve thirty, and they told me they only accepting mobile orders.How stupid is that?I'm a paying customer at your window and you can only take a phone order from me. I guess this place doesn't like business
Terrible service.
To start, the drive thru worker was mad from the start of the interaction all the way to the end of the interaction.
Not to even mention, most of the food was completely cold, and it took a whole 30 minutes to complete the order.
The store having 2.4 stars is ultimately generous with the food and customer service it delivers.
Do not spend your time at this location, anywhere else would be better.
Atmosphere: 1
Food: 1
Service: 1
This a new store and the customer service is horrible!!!! I came to pick up an order for delivery no one greeted me and keep looking at me as if I was in the wrong store so I finally say hey I’m picking up an order it was 2 your caucasian girls with attitudes… I Told the young lady that the order was supposed to be ready at 11:27 she looked at me and shrugged Shoulders… Straight to the point, my order was not ready until 1140
Atmosphere: 1
Food: 2
Service: 1
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