So I ordered two 3 piece meals 2 breast and 1 wing I ordered extra crispy instead we hot 1 box original recipe 2 breast and a wing the second box again wrong original recipe and there was a a thigh wing and breast in this one. I ordered through Uber which she was awesome. The store wont answer the phone which is ridiculous its not busy and come to find out they have a history of not answering the phone. The thigh is a waste of chicken and the original recipe sucks not at all like the extra crispy and it taste like it was out for 4 hours or so
Atmosphere: 2
Food: 1
Service: 1
Vicki Douglas
Just went thru the drive up at the Anna Texas store. I ordered 6 chicken tenders and a small Mac and cheese. We got six fried up spicy wings! They were horrible and the Mac and cheese was ice cold. And the 6 wings and small Mac and cheese were over $20!!!
Atmosphere: 2
Food: 1
Service: 2
Nicole Skinner
The gentleman that took our order on 8/16/25 ( afternoon) was great! Made great suggestions
Atmosphere: 4
Food: 4
Service: 5
Bryce Vernon
Food is what you expect and always tasty. Sometimes they are slow and that's really my biggest complaint. Overall still go here once or twice every month.
Atmosphere: 3
Food: 4
Service: 2
Hayden Gomez
Got a spicy chicken sandwich with fries. Was generous with the ranch dipping as they gave 3 but why would I need 3 if I was supplied with 9 FRIES. Spicy chicken sandwich isn’t even spicy. The spicy sauce that was supposed to MAKE MY SANDWICH SPICY was only put right in the middle in the most minuscule amount ever. This is the only review I have ever felt I needed to write for a place. Straight garbage everytime I decide to eat there and give them another chance
Atmosphere: 1
Food: 1
Service: 1
Robert Kramer
Everytime we order from them something is wrong or missing. Over it!
Atmosphere: 1
Food: 1
Service: 1
V. Prum
The service was horrible, I was greeted at the register. There was an employee eating in plan site in the back and I had to over 10 mins when the app said it would be ready by 5:40
Atmosphere: 1
Food: 3
Service: 1
Nicole Lewis
Excellent customer service and food. Best KFC around. Will be back.
Brett Boissevain
I ordered for pickup and was quoted that my food would be ready only 4 minutes after my order. I thought this strange, but hey, it's fried food right? I drove over and arrived 6 minutes after it was said to have been completed and checked in at the counter. I then sat and waited to get my order for the next 32 minutes after my arrival.
I learned that they are falsifying their internal metrics to mask their incompetence with order handling once I witnessed my order marked as completed on their Expo screen.
At the very least, I wasn't sitting around for left over food, but I could have gotten my food and bill at a sit down restaurant in the time it took them to just box my food and give it to me.
Mike's Hot Honey Chicken isn't hot. It's just honey. The food was hot, thank goodness, so I give them 3 stars for meeting that bar.
The interior does not encourage you to stay and eat. I believe we already covered the service.
If you're looking for KFC, this is not the one. Not going to be a returning customer. Popeye's does it better anyway. 🤷🏼♂️
Ty Parker
Wholly disappointed. I'm not a typical KFC eater but long time fan and would say that Today's KFC is no longer the original KFC. Got a Chicken sandwich and 12count nuggets, as well as various other items for other people. Was expecting fried chicken but the sandwich was very very tough and chewy and the 'krisp' on the chicken was so overdone and extra, half the size of the cutlet was breading itself just fried. Left a very dry and chewy piece for a sandwich.. The nuggets.. did not fair any better.. the over application and too much of a 'krisp' / crunch on the chicken leaves nothing but very small bits of chicken covered in copious amounts of breading that fries to a over crispiness. Got ranch sauce.. that's kind of bland and nothing to write home about... their honey mustard wasn't very honey mustard taste more just loose liquidly stone ground mustard. Overall for my first Texas KFC experience.. I was left disappointed. Would say the Whataburger or Chic-fil-a across the street are better just due to the breading's.. I'm sorry Colonel Sanders, but they've mucked up your recipe. I would like my money back, but that's not going to happen.
Will not be stopping by again, just going to Chic-fil-a or Whataburger across the street for more edible and not overcooked chicken when wanting.
Side note, this location is a Taco Bell/KFC joint... i vote for getting rid of the KFC part after eating here.
Gave us the wrong sides, didn't notice till we got home, called the store and no one answered, even the next day, no answer
Freddy Ramírez
The most horrible chicken I've ever tasted!! But never KFC
YuhBoy5150
Wouldn't eat here again. Super greasy and just all around not good food
Robyn Krest
Never any KFC sauce and they always out of something..no dark meat...no white meat...always something...but the chicken is good. The tea takes like swamp water 💧 🤔
So I ordered two 3 piece meals 2 breast and 1 wing I ordered extra crispy instead we hot 1 box original recipe 2 breast and a wing the second box again wrong original recipe and there was a a thigh wing and breast in this one. I ordered through Uber which she was awesome. The store wont answer the phone which is ridiculous its not busy and come to find out they have a history of not answering the phone. The thigh is a waste of chicken and the original recipe sucks not at all like the extra crispy and it taste like it was out for 4 hours or so
Atmosphere: 2
Food: 1
Service: 1
Just went thru the drive up at the Anna Texas store. I ordered 6 chicken tenders and a small Mac and cheese. We got six fried up spicy wings! They were horrible and the Mac and cheese was ice cold. And the 6 wings and small Mac and cheese were over $20!!!
Atmosphere: 2
Food: 1
Service: 2
The gentleman that took our order on 8/16/25 ( afternoon) was great! Made great suggestions
Atmosphere: 4
Food: 4
Service: 5
Food is what you expect and always tasty. Sometimes they are slow and that's really my biggest complaint. Overall still go here once or twice every month.
Atmosphere: 3
Food: 4
Service: 2
Got a spicy chicken sandwich with fries. Was generous with the ranch dipping as they gave 3 but why would I need 3 if I was supplied with 9 FRIES. Spicy chicken sandwich isn’t even spicy. The spicy sauce that was supposed to MAKE MY SANDWICH SPICY was only put right in the middle in the most minuscule amount ever. This is the only review I have ever felt I needed to write for a place. Straight garbage everytime I decide to eat there and give them another chance
Atmosphere: 1
Food: 1
Service: 1
Everytime we order from them something is wrong or missing. Over it!
Atmosphere: 1
Food: 1
Service: 1
The service was horrible, I was greeted at the register. There was an employee eating in plan site in the back and I had to over 10 mins when the app said it would be ready by 5:40
Atmosphere: 1
Food: 3
Service: 1
Excellent customer service and food. Best KFC around. Will be back.
I ordered for pickup and was quoted that my food would be ready only 4 minutes after my order. I thought this strange, but hey, it's fried food right? I drove over and arrived 6 minutes after it was said to have been completed and checked in at the counter. I then sat and waited to get my order for the next 32 minutes after my arrival.
I learned that they are falsifying their internal metrics to mask their incompetence with order handling once I witnessed my order marked as completed on their Expo screen.
At the very least, I wasn't sitting around for left over food, but I could have gotten my food and bill at a sit down restaurant in the time it took them to just box my food and give it to me.
Mike's Hot Honey Chicken isn't hot. It's just honey. The food was hot, thank goodness, so I give them 3 stars for meeting that bar.
The interior does not encourage you to stay and eat. I believe we already covered the service.
If you're looking for KFC, this is not the one. Not going to be a returning customer. Popeye's does it better anyway. 🤷🏼♂️
Wholly disappointed. I'm not a typical KFC eater but long time fan and would say that Today's KFC is no longer the original KFC. Got a Chicken sandwich and 12count nuggets, as well as various other items for other people. Was expecting fried chicken but the sandwich was very very tough and chewy and the 'krisp' on the chicken was so overdone and extra, half the size of the cutlet was breading itself just fried. Left a very dry and chewy piece for a sandwich.. The nuggets.. did not fair any better.. the over application and too much of a 'krisp' / crunch on the chicken leaves nothing but very small bits of chicken covered in copious amounts of breading that fries to a over crispiness. Got ranch sauce.. that's kind of bland and nothing to write home about... their honey mustard wasn't very honey mustard taste more just loose liquidly stone ground mustard.
Overall for my first Texas KFC experience.. I was left disappointed. Would say the Whataburger or Chic-fil-a across the street are better just due to the breading's.. I'm sorry Colonel Sanders, but they've mucked up your recipe. I would like my money back, but that's not going to happen.
Will not be stopping by again, just going to Chic-fil-a or Whataburger across the street for more edible and not overcooked chicken when wanting.
Side note, this location is a Taco Bell/KFC joint... i vote for getting rid of the KFC part after eating here.
Restaurantji Recommends
Gave us the wrong sides, didn't notice till we got home, called the store and no one answered, even the next day, no answer
The most horrible chicken I've ever tasted!! But never KFC
Wouldn't eat here again.
Super greasy and just all around not good food
Never any KFC sauce and they always out of something..no dark meat...no white meat...always something...but the chicken is good. The tea takes like swamp water 💧 🤔
Horrible
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