I am extremely dissatisfied with the unacceptable service at your restaurant. The staff’s behavior was disrespectful and unprofessional, and the manager showed no responsibility or respect toward customers. The overall quality of service was very poor and completely unacceptabl
Atmosphere: 1
Food: 1
Service: 1
Jodie Clark
Miss Dorothy Johnson was very great to us the service was everything she was sweet n polite n took great care of us. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Jayden Lawson
Ordered on uber eats 3pc white meal 2 breast 1 wing Dave sauce for the 3rd time they sent dark 2 thighs and 1 leg!! Also ordered kids meal didn’t get the side or biscuit only 4 bbq nuggets which is not what ordered… they need to retrain their entire staff I will never order from this location again!! Both drinks orders was suppose to be Dr Pepper both received was Pepsi the entire order was WRONG AGAIN!!!
Food: 1
Service: 1
R A
Don’t bother with this place. Go elsewhere. Tried again after two years. Awful. Nothing was right, nothing seemed younger than a few days old. Waste of money. In some countries, this place would be considered stealing money for how crap it is.
Food: 1
Verónica C
I'm extremely disappointed with the service I received at your restaurant. Today, I returned the entire order, because the chicken was rotten, and instead of apologizing and addressing the issue, three of your employees started talking amongst themselves loudly, implying that I was lying and just trying to waste the chicken. They even had the nerve to suggest that I had taken a big bite out of the chicken as a joke. Let me clarify, I was eating the chicken, that's why it had a bite taken out of it! And when I tasted something off, I took another piece and opened it up to smell it, and sure enough, it was rotten.
I returned the entire order and asked to speak to someone about the issue, and the person I spoke to basically left me hanging. I just wanted a refund, but I shouldn't have had to deal with that kind of attitude and disrespect. It's not my fault your chicken was rotten, and I deserve better service than that. I'm extremely dissatisfied with my experience and hope you'll take steps to address the issue with your staff.
Under The Umbrella
Terrible service. Couldn't talk to me over the ordering device. Its 11:25 on a Saturday night, im door dashing and theyre telling me too bad so sad, kfc is closed even thoigh it says open until midnight?! Only taco bell is open. What am I suppose to tell my customer? What about my pay? What am I suppose to do about the mark this will leave on my account? Crap service, crap food. Reminds me why I door dash and dont eat this shit. Would give 0 stats if possible. Employee didnt give a name, but she was older, and had a nasty attitude.
Cheers.
Atmosphere: 1
Food: 1
Service: 1
Tracy Embry
We did a pretty big order threw drive thru at about 1130 today. Took everything home and banging ...enjoyed every bite!! Honey BBQ wings spot on, chicken tenders superb, fries very tasty and the biscuit was divine...you all nailed it today Thank You!
Atmosphere: 5
Food: 5
Service: 5
Joseph Presseisen
So I ordered two 3 piece meals 2 breast and 1 wing I ordered extra crispy instead we hot 1 box original recipe 2 breast and a wing the second box again wrong original recipe and there was a a thigh wing and breast in this one. I ordered through Uber which she was awesome. The store wont answer the phone which is ridiculous its not busy and come to find out they have a history of not answering the phone. The thigh is a waste of chicken and the original recipe sucks not at all like the extra crispy and it taste like it was out for 4 hours or so
Atmosphere: 2
Food: 1
Service: 1
Vicki Douglas
Just went thru the drive up at the Anna Texas store. I ordered 6 chicken tenders and a small Mac and cheese. We got six fried up spicy wings! They were horrible and the Mac and cheese was ice cold. And the 6 wings and small Mac and cheese were over $20!!!
The gentleman that took our order on 8/16/25 ( afternoon) was great! Made great suggestions
Atmosphere: 4
Food: 4
Service: 5
Bryce Vernon
Food is what you expect and always tasty. Sometimes they are slow and that's really my biggest complaint. Overall still go here once or twice every month.
Atmosphere: 3
Food: 4
Service: 2
Hayden Gomez
Got a spicy chicken sandwich with fries. Was generous with the ranch dipping as they gave 3 but why would I need 3 if I was supplied with 9 FRIES. Spicy chicken sandwich isn’t even spicy. The spicy sauce that was supposed to MAKE MY SANDWICH SPICY was only put right in the middle in the most minuscule amount ever. This is the only review I have ever felt I needed to write for a place. Straight garbage everytime I decide to eat there and give them another chance
Atmosphere: 1
Food: 1
Service: 1
Robert Kramer
Everytime we order from them something is wrong or missing. Over it!
Atmosphere: 1
Food: 1
Service: 1
V. Prum
The service was horrible, I was greeted at the register. There was an employee eating in plan site in the back and I had to over 10 mins when the app said it would be ready by 5:40
I picked up food to go.
Everything was good.
Atmosphere: 4
Food: 4
Service: 4
I am extremely dissatisfied with the unacceptable service at your restaurant. The staff’s behavior was disrespectful and unprofessional, and the manager showed no responsibility or respect toward customers. The overall quality of service was very poor and completely unacceptabl
Atmosphere: 1
Food: 1
Service: 1
Miss Dorothy Johnson was very great to us the service was everything she was sweet n polite n took great care of us. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Ordered on uber eats 3pc white meal 2 breast 1 wing Dave sauce for the 3rd time they sent dark 2 thighs and 1 leg!! Also ordered kids meal didn’t get the side or biscuit only 4 bbq nuggets which is not what ordered… they need to retrain their entire staff I will never order from this location again!! Both drinks orders was suppose to be Dr Pepper both received was Pepsi the entire order was WRONG AGAIN!!!
Food: 1
Service: 1
Don’t bother with this place. Go elsewhere. Tried again after two years. Awful. Nothing was right, nothing seemed younger than a few days old. Waste of money. In some countries, this place would be considered stealing money for how crap it is.
Food: 1
I'm extremely disappointed with the service I received at your restaurant. Today, I returned the entire order, because the chicken was rotten, and instead of apologizing and addressing the issue, three of your employees started talking amongst themselves loudly, implying that I was lying and just trying to waste the chicken. They even had the nerve to suggest that I had taken a big bite out of the chicken as a joke. Let me clarify, I was eating the chicken, that's why it had a bite taken out of it! And when I tasted something off, I took another piece and opened it up to smell it, and sure enough, it was rotten.
I returned the entire order and asked to speak to someone about the issue, and the person I spoke to basically left me hanging. I just wanted a refund, but I shouldn't have had to deal with that kind of attitude and disrespect. It's not my fault your chicken was rotten, and I deserve better service than that. I'm extremely dissatisfied with my experience and hope you'll take steps to address the issue with your staff.
Terrible service. Couldn't talk to me over the ordering device. Its 11:25 on a Saturday night, im door dashing and theyre telling me too bad so sad, kfc is closed even thoigh it says open until midnight?! Only taco bell is open. What am I suppose to tell my customer? What about my pay? What am I suppose to do about the mark this will leave on my account? Crap service, crap food. Reminds me why I door dash and dont eat this shit.
Would give 0 stats if possible.
Employee didnt give a name, but she was older, and had a nasty attitude.
Cheers.
Atmosphere: 1
Food: 1
Service: 1
We did a pretty big order threw drive thru at about 1130 today. Took everything home and banging ...enjoyed every bite!! Honey BBQ wings spot on, chicken tenders superb, fries very tasty and the biscuit was divine...you all nailed it today Thank You!
Atmosphere: 5
Food: 5
Service: 5
So I ordered two 3 piece meals 2 breast and 1 wing I ordered extra crispy instead we hot 1 box original recipe 2 breast and a wing the second box again wrong original recipe and there was a a thigh wing and breast in this one. I ordered through Uber which she was awesome. The store wont answer the phone which is ridiculous its not busy and come to find out they have a history of not answering the phone. The thigh is a waste of chicken and the original recipe sucks not at all like the extra crispy and it taste like it was out for 4 hours or so
Atmosphere: 2
Food: 1
Service: 1
Just went thru the drive up at the Anna Texas store. I ordered 6 chicken tenders and a small Mac and cheese. We got six fried up spicy wings! They were horrible and the Mac and cheese was ice cold. And the 6 wings and small Mac and cheese were over $20!!!
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
The gentleman that took our order on 8/16/25 ( afternoon) was great! Made great suggestions
Atmosphere: 4
Food: 4
Service: 5
Food is what you expect and always tasty. Sometimes they are slow and that's really my biggest complaint. Overall still go here once or twice every month.
Atmosphere: 3
Food: 4
Service: 2
Got a spicy chicken sandwich with fries. Was generous with the ranch dipping as they gave 3 but why would I need 3 if I was supplied with 9 FRIES. Spicy chicken sandwich isn’t even spicy. The spicy sauce that was supposed to MAKE MY SANDWICH SPICY was only put right in the middle in the most minuscule amount ever. This is the only review I have ever felt I needed to write for a place. Straight garbage everytime I decide to eat there and give them another chance
Atmosphere: 1
Food: 1
Service: 1
Everytime we order from them something is wrong or missing. Over it!
Atmosphere: 1
Food: 1
Service: 1
The service was horrible, I was greeted at the register. There was an employee eating in plan site in the back and I had to over 10 mins when the app said it would be ready by 5:40
Atmosphere: 1
Food: 3
Service: 1
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