I’ve had some of the worst experiences at this Burger King location. The service is absolutely terrible, and the attitude of the employees is beyond unacceptable. They act like helping customers is a burden, and their lack of professionalism is shocking.
One time, it took forever for my food to come out—even though there wasn’t a long line. The wait was ridiculous for what should’ve been a quick stop. On top of that, there have been multiple occasions when they were supposed to be open, but the doors were locked, and the drive-thru was closed. What’s the point of posted hours if they aren’t followed?
To make matters worse, the speaker in the drive-thru is so messed up that you can barely hear or understand anything. It makes ordering a frustrating and time-consuming process. This location seriously needs better management and customer service training. I won’t be coming back anytime soon.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hash Browns
Paul White
Great Burger King, fast service, very clean facilities, and right off the Interstate.
Atmosphere: 4
Food: 4
Service: 4
Stephanie Hoffmann
Fast, friendly, but the 1 star was docked because the kids play area could be a lot cleaner. The restaurant seemed cleaned but kept slipping on something slippery on the floor (no falling)
Sarah Gray
Food was fast but not fresh ! No one was waiting maybe that should have been a sign to not eat here. Won't waste time here again !
Atmosphere: 2
Food: 1
Service: 4
Kenny Mitchell
Love al burger kings
Atmosphere: 4
Food: 4
Service: 4
Jermayne Chapman
Drive through took forever. They parked me and took so long I just left.
Service: 1
Robert Smith
Not sure why I have to wait for food in the front when there’s like 2 customers. Customer service was as what would be expected.
Atmosphere: 1
Food: 1
Service: 2
DEB DLRDCU
Vegetarian options: IMPOSSIBLE BURGER IS ONLY VEGGIE OPTION AVAILABLE
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Cesar Castillo
I use to work at a Burger King, service was great and staff is great. I got to see all the staff work as a team. This Crew on 7/22/24 at around 8:30 closing are very efficient. The service is great. The young gentlemen in the registers cleaning restrooms and tables as they left very sharp guy. Got to see his customer service with others and never forgot to upsell the cookies. Great employee, work with the guy. He is an asset.
Atmosphere: 5
Food: 5
Service: 5
Crystal Morales
The employees were rude, and acted like the customers weren't important, and kept to themselves, orders were late, and delivered late as well because of the lack of communication.
I’ve had some of the worst experiences at this Burger King location. The service is absolutely terrible, and the attitude of the employees is beyond unacceptable. They act like helping customers is a burden, and their lack of professionalism is shocking.
One time, it took forever for my food to come out—even though there wasn’t a long line. The wait was ridiculous for what should’ve been a quick stop. On top of that, there have been multiple occasions when they were supposed to be open, but the doors were locked, and the drive-thru was closed. What’s the point of posted hours if they aren’t followed?
To make matters worse, the speaker in the drive-thru is so messed up that you can barely hear or understand anything. It makes ordering a frustrating and time-consuming process. This location seriously needs better management and customer service training. I won’t be coming back anytime soon.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hash Browns
Great Burger King, fast service, very clean facilities, and right off the Interstate.
Atmosphere: 4
Food: 4
Service: 4
Fast, friendly, but the 1 star was docked because the kids play area could be a lot cleaner. The restaurant seemed cleaned but kept slipping on something slippery on the floor (no falling)
Food was fast but not fresh ! No one was waiting maybe that should have been a sign to not eat here. Won't waste time here again !
Atmosphere: 2
Food: 1
Service: 4
Love al burger kings
Atmosphere: 4
Food: 4
Service: 4
Drive through took forever. They parked me and took so long I just left.
Service: 1
Not sure why I have to wait for food in the front when there’s like 2 customers. Customer service was as what would be expected.
Atmosphere: 1
Food: 1
Service: 2
Vegetarian options: IMPOSSIBLE BURGER IS ONLY VEGGIE OPTION AVAILABLE
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
I use to work at a Burger King, service was great and staff is great. I got to see all the staff work as a team. This Crew on 7/22/24 at around 8:30 closing are very efficient. The service is great. The young gentlemen in the registers cleaning restrooms and tables as they left very sharp guy. Got to see his customer service with others and never forgot to upsell the cookies. Great employee, work with the guy. He is an asset.
Atmosphere: 5
Food: 5
Service: 5
The employees were rude, and acted like the customers weren't important, and kept to themselves, orders were late, and delivered late as well because of the lack of communication.
Restaurantji Recommends
Ordered a melt- got raw onions on it instead of grilled. Very much not the same thing.
Store was filthy inside. Multiple dirty tables trash cans overflowing. Dirty behind line as well, visible food on floor, dirty counters, etc.
No lines, almost empty store employees chatting and joking. Glad they are having fun but wish a little cleaning was also getting done.
Unable to complete survey as was not given my receipt
Atmosphere: 1
Food: 2
Service: 2
Like better than McDonald'sGot 2 burgers 1 for me and 1 for my dog
Atmosphere: 3
Food: 3
Service: 3
Great service and very clean restaurant. Just next to I-10!
Atmosphere: 5
Food: 5
Service: 5
Wish they had some zesty sauce but they where
Food: 4
Service: 5
Recommended dishes: King Bacon Cheeseburger, Texas Whopper
The service and the quality of food has really gone down at this particular Burger King, there's specials are non
Atmosphere: 1
Food: 1
Service: 1
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