Stay away.Slowwwwww.I was there an hour .Very confused staff.
Atmosphere: 5
Food: 5
Service: 1
Faith Garcia
Went to the Aransas Pass location this morning, to be exact on time, it was 9:26am through the drive through. A Beautiful Young Lady greeted me with such a Big Beautiful smile. I didn’t get her name. I ordered a Strawberry Banana smoothie. She just needs to be praised on such outstanding customer service. She made my day! We need more people like her in these businesses. Thank You 😊
Food: 5
Service: 5
Angie Love
They SUCK! There SLOW && the Way They Make Your Food Is SLOPPY && MESSY! IT SAYS alot Bout The Workers And There Buriness PERIOD!
Atmosphere: 1
Food: 1
Service: 1
Daniel Petitt
Just like other McDonald's restaurants
Atmosphere: 3
Food: 3
Service: 3
Geneva Hernandez
The atmosphere was family friendly.The service was nice & friendly. I recommend Ann Mcgowan as the best customer service 😃
Atmosphere: 5
Food: 5
Service: 5
Doug Backer
Used the App when we were 5 minutes out to order 3 standard meals assuming our order would be put together faster. Still waited in the drive through line and then were directed to pull forward and wait. Took longer than usual and then we got home to find out that one meal is missing. Slow service and not getting what we were charged for. We'll be getting our fast food elsewhere from now on.
Atmosphere: 1
Food: 1
Service: 1
Preston Robertson
I was in their drive-thru for 20 minutes and didn't move up at all. Go to another location.
Service: 1
Elaine Numbers
Worst services!! They pick and choose who to service through the drive-thru. Also, they make sure curbside is last to get their order when it was already placed through the app. Their employees are rude and don't care if they make mistakes. No apologies. Curbside shouldn't be waiting 1.5 - 2 hours for food.
Atmosphere: 1
Food: 2
Service: 1
Lewis Family
This place actually deserves zero stars. First time I went about 9 months ago I got severely sick, on the toilet for two days. We actually reported this place for a food Bourne outbreak. I thought it was a fluke, and the next time we went (6 months later) I got a massive headache that lasted for two days… probably the worst headache of my life… and tonight my son begged me for a happy meal so we returned again months later… 50 minute wait time in line, and everything in my order was incorrect once we finally got it. They handed me the bag and said “everything is in there you can go now”, and I told them I was going to check the items. They had given me the wrong order! The person at the counter was so rude I honestly couldn’t believe it. I even witnessed people touching food items and the underside of drink lids with their hands no gloves… I get it, things must be tough with today’s crappy level of work ethic, but at its core you need good customer service. I know this won’t change anything, and I’ve never been so irritated that I had to post a bad review, but this was the final straw. Will never be eating at McDonald’s again. Been a life long fan, but you lost one today.
Slowest drive thru that I ever been to doesn't matter what day or what time you will have to pull over and wait
Atmosphere: 1
Food: 1
Service: 1
darkfry
Food is normal but service is TERRIBLE. You'll end up waiting 20 minutes for something that should take 5, they completely neglect the second drive through window. I just drove off after wasting 20 minutes of my life with WITHOUT EVEN HAVING MY ORDER TAKEN. GET IT TOGETHER!
Atmosphere: 1
Food: 3
Service: 1
Andrew Wilcox
Waited 20 minutes for food then had to wait another 15 minutes for drinks. And Frozen Dr pepper was not working again
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Big Mac
Angel Dear
I used to live in Aransas but my family still does. I do not like how they treat my Mom. My Mom is a very nice lady who likes to collect happy meal toys. She tells me she will go up to the counter and ask nicely if she can have a different toy and with attitude the “shorter chunky lady” will refuse. They never have the new toys on day 1 or even day 2. My Mom called her out on it once because she saw the new toys under a counter and the manager had a big attitude about it and opened the box really hatefully and gave her a toy. They also told my Mom they didn’t have the collector cups but I guarantee they did and are selling them on the side. I used to work for the Aransas McDonalds years ago, lots of shady stuff behind closed doors, but I was never mean to any customer. Managers go through training and we are told that the customer is always right and no matter what to do what the customer wants. If we are told the customer didn’t get a medium fry, we take their word for it and give them a medium fry, no questions asked, even if you know for sure you have them a fry.
The best food I ever ate
Atmosphere: 5
Food: 5
Service: 5
Stay away.Slowwwwww.I was there an hour .Very confused staff.
Atmosphere: 5
Food: 5
Service: 1
Went to the Aransas Pass location this morning, to be exact on time, it was 9:26am through the drive through. A Beautiful Young Lady greeted me with such a Big Beautiful smile. I didn’t get her name. I ordered a Strawberry Banana smoothie. She just needs to be praised on such outstanding customer service. She made my day! We need more people like her in these businesses. Thank You 😊
Food: 5
Service: 5
They SUCK! There SLOW && the Way They Make Your Food Is SLOPPY && MESSY! IT SAYS alot Bout The Workers And There Buriness PERIOD!
Atmosphere: 1
Food: 1
Service: 1
Just like other McDonald's restaurants
Atmosphere: 3
Food: 3
Service: 3
The atmosphere was family friendly.The service was nice & friendly. I recommend Ann Mcgowan as the best customer service 😃
Atmosphere: 5
Food: 5
Service: 5
Used the App when we were 5 minutes out to order 3 standard meals assuming our order would be put together faster. Still waited in the drive through line and then were directed to pull forward and wait. Took longer than usual and then we got home to find out that one meal is missing. Slow service and not getting what we were charged for. We'll be getting our fast food elsewhere from now on.
Atmosphere: 1
Food: 1
Service: 1
I was in their drive-thru for 20 minutes and didn't move up at all. Go to another location.
Service: 1
Worst services!! They pick and choose who to service through the drive-thru. Also, they make sure curbside is last to get their order when it was already placed through the app. Their employees are rude and don't care if they make mistakes. No apologies. Curbside shouldn't be waiting 1.5 - 2 hours for food.
Atmosphere: 1
Food: 2
Service: 1
This place actually deserves zero stars. First time I went about 9 months ago I got severely sick, on the toilet for two days. We actually reported this place for a food Bourne outbreak. I thought it was a fluke, and the next time we went (6 months later) I got a massive headache that lasted for two days… probably the worst headache of my life… and tonight my son begged me for a happy meal so we returned again months later… 50 minute wait time in line, and everything in my order was incorrect once we finally got it. They handed me the bag and said “everything is in there you can go now”, and I told them I was going to check the items. They had given me the wrong order! The person at the counter was so rude I honestly couldn’t believe it. I even witnessed people touching food items and the underside of drink lids with their hands no gloves… I get it, things must be tough with today’s crappy level of work ethic, but at its core you need good customer service. I know this won’t change anything, and I’ve never been so irritated that I had to post a bad review, but this was the final straw. Will never be eating at McDonald’s again. Been a life long fan, but you lost one today.
Restaurantji Recommends
Slowest drive thru that I ever been to doesn't matter what day or what time you will have to pull over and wait
Atmosphere: 1
Food: 1
Service: 1
Food is normal but service is TERRIBLE. You'll end up waiting 20 minutes for something that should take 5, they completely neglect the second drive through window. I just drove off after wasting 20 minutes of my life with WITHOUT EVEN HAVING MY ORDER TAKEN. GET IT TOGETHER!
Atmosphere: 1
Food: 3
Service: 1
Waited 20 minutes for food then had to wait another 15 minutes for drinks. And Frozen Dr pepper was not working again
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Big Mac
I used to live in Aransas but my family still does. I do not like how they treat my Mom. My Mom is a very nice lady who likes to collect happy meal toys. She tells me she will go up to the counter and ask nicely if she can have a different toy and with attitude the “shorter chunky lady” will refuse. They never have the new toys on day 1 or even day 2. My Mom called her out on it once because she saw the new toys under a counter and the manager had a big attitude about it and opened the box really hatefully and gave her a toy. They also told my Mom they didn’t have the collector cups but I guarantee they did and are selling them on the side.
I used to work for the Aransas McDonalds years ago, lots of shady stuff behind closed doors, but I was never mean to any customer. Managers go through training and we are told that the customer is always right and no matter what to do what the customer wants. If we are told the customer didn’t get a medium fry, we take their word for it and give them a medium fry, no questions asked, even if you know for sure you have them a fry.
Atmosphere: 1
Food: 1
Service: 1
Place sucks mess up my hole order
Loading...