Service is trash. The manager saw me come I'm and skipped me for another person and then acted as if he didn't want to help at all.i asked his name and he wouldn't give it. Needs better service. Everyone on store looked busy except him. Everyone with something to and he sits at front
Service: 1
Cornelius Johnson
Two words, THE WORST!
Atmosphere: 1
Food: 1
Service: 1
Tina Mae
I came to this location. I felt rushed and they did not make sure my order was or not. They never made asked if there was anything else I wanted to add to my order or was my order complete.
She Me Her
They aight
Linda
I ordered lemon pepper wings. The wings were not cooked enough and had no taste. The strawberry soda was horrible also.
Pollie Pop (Southside Pollie)
Best one on this side of town
Atmosphere: 5
Food: 5
Service: 5
Lucy
Absolutely terrible experience with Wingstop I have been ordering at this location for years and seems to be a new manager. They messed up my order gave me hot flavors when I ordered lemon pepper so it wasn’t edible for my family and half of it missing. When I called to complain, the manager Johnny was outright rude and combative, arguing with me on the phone and refusing to take responsibility because the employee I initially spoke to “no longer works there.” It was clear he didn’t care at all. To make matters worse, some employees were handling food without gloves and looked downright unhygienic. This place is a joke and I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Monique Clinton
Everything was good 😊
Atmosphere: 5
Food: 5
Service: 5
Kevin Hutchison
This place literally put me in the hospital after they served my undercooked food, cost me 630$ in medical bills and can provide proof that salmonella was the cause. This wing stop should be shut down, with there disgusting habits lack food safety knowledge
Atmosphere: 1
Food: 1
Service: 1
Anna ;3
Ordered on DoorDash and this is the second time that they give me crumbs for my fries 80% crumbs, being stingy with fries? Cmon now.
Edited. My husband had to be hospitalized due to the food here.
Wings were chewy. Corn and fries were cold. Rude staff. Never coming to this location again.
Atmosphere: 1
Food: 1
Service: 1
Pedrito Anton
Great place, well cooked food
Atmosphere: 5
Food: 5
Service: 5
Stacy Miller
I came in and placed an order for take a young man named Juan took my order. I wanted bone-in he continued to put my order as boneless. Didn’t add my large fries i wanted half Cajun and half lemon pepper bone in. Instead I received hot honey and lemon pepper. I just can not with this service from this young man. I called the store and asked to speak with Juan on my receipt. It said his name. I believe it was him who answered the phone and he continued to hang up on me. I called again and the young lady answered the phone and I spoke with her. She was very well mannered and helped me with my problem.
Atmosphere: 2
Service: 3
Sherita Buford
Very unclean and the are always out of food.
Atmosphere: 1
Food: 2
Service: 3
Joshua Feather (CajunFeather)
Wingstop FM 521 – Arcola: Never Again
I ordered from this location using the Wingstop app and received less than half my food. When I called to resolve the issue, the first person I spoke with was rude and unhelpful. The second employee said they’d only refund me if I brought the food back—which makes no sense for a delivery order. Finally, the manager Johnny refused to issue a refund unless I returned what little I received. Terrible customer service all around. I will never order from Wingstop again, especially not this location.
Service is trash. The manager saw me come I'm and skipped me for another person and then acted as if he didn't want to help at all.i asked his name and he wouldn't give it. Needs better service. Everyone on store looked busy except him. Everyone with something to and he sits at front
Service: 1
Two words, THE WORST!
Atmosphere: 1
Food: 1
Service: 1
I came to this location. I felt rushed and they did not make sure my order was or not. They never made asked if there was anything else I wanted to add to my order or was my order complete.
They aight
I ordered lemon pepper wings. The wings were not cooked enough and had no taste. The strawberry soda was horrible also.
Best one on this side of town
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible experience with Wingstop I have been ordering at this location for years and seems to be a new manager. They messed up my order gave me hot flavors when I ordered lemon pepper so it wasn’t edible for my family and half of it missing. When I called to complain, the manager Johnny was outright rude and combative, arguing with me on the phone and refusing to take responsibility because the employee I initially spoke to “no longer works there.” It was clear he didn’t care at all. To make matters worse, some employees were handling food without gloves and looked downright unhygienic. This place is a joke and I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Everything was good 😊
Atmosphere: 5
Food: 5
Service: 5
This place literally put me in the hospital after they served my undercooked food, cost me 630$ in medical bills and can provide proof that salmonella was the cause. This wing stop should be shut down, with there disgusting habits lack food safety knowledge
Atmosphere: 1
Food: 1
Service: 1
Ordered on DoorDash and this is the second time that they give me crumbs for my fries 80% crumbs, being stingy with fries? Cmon now.
Food: 1
Service: 1
Restaurantji Recommends
Edited. My husband had to be hospitalized due to the food here.
Wings were chewy. Corn and fries were cold. Rude staff. Never coming to this location again.
Atmosphere: 1
Food: 1
Service: 1
Great place, well cooked food
Atmosphere: 5
Food: 5
Service: 5
I came in and placed an order for take a young man named Juan took my order. I wanted bone-in he continued to put my order as boneless. Didn’t add my large fries i wanted half Cajun and half lemon pepper bone in. Instead I received hot honey and lemon pepper. I just can not with this service from this young man. I called the store and asked to speak with Juan on my receipt. It said his name. I believe it was him who answered the phone and he continued to hang up on me. I called again and the young lady answered the phone and I spoke with her. She was very well mannered and helped me with my problem.
Atmosphere: 2
Service: 3
Very unclean and the are always out of food.
Atmosphere: 1
Food: 2
Service: 3
Wingstop FM 521 – Arcola: Never Again
I ordered from this location using the Wingstop app and received less than half my food. When I called to resolve the issue, the first person I spoke with was rude and unhelpful. The second employee said they’d only refund me if I brought the food back—which makes no sense for a delivery order. Finally, the manager Johnny refused to issue a refund unless I returned what little I received. Terrible customer service all around. I will never order from Wingstop again, especially not this location.
⸻
Atmosphere: 1
Food: 1
Service: 1
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