Wingstop

5243 FM 521 Rd Ste O, Arcola
(281) 431-9464

Recent Reviews

Jennifer Vazquez

Food was burned couldn’t eat the food cause you could taste all the burn ?

Food: 1

Service: 2

Jessica Marie

I'm not sure I'll be ordering from this location anymore as every time I do, the people who answer the phone are always rude. And that, I don't trust as there's no telling what they could do to our food!First of all, I order online, and I have to call in to have them change a dipping sauce to bbq as it's not an option on their site/app. So, it's as if I'm a difficult customer when that's all I ask for.

Food: 4

Service: 1

Robert Miller

Just found a bag in my dipping sauce cup

Khasmer

They dont even deserve a 1 star. Very poor service!

Service: 1

Sean Dooley

Order online , pick up in store ....quick and

Atmosphere: 5

Food: 5

Service: 5

Shawna

This place stays busy so pack your patience even when or if you order ahead.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Cajun and Louisiana Wings, 8 Wings- Lemon Pepper and Mild Boneless

Marie Tucker

This is our go-to location for wing delivery. The online ordering process is easy and we always get our order within the time given. We order our wings extra well-done and they do this perfectly. We enjoy our food from this location each time we order delivery.One thing I would change is the fries. They are good and seasoned well, but sometimes we get small "parts" of fries.

Atmosphere: 5

Food: 5

Service: 5

Katina Jackson

Ordered take out tonight just for the order to be wrong once again. We ordered a 10 piece mango habanero and Cajun. Instead got lemon pepper and mango. This is the second time it’s happened. The first time we just called it in to let them know it was wrong. This time we went back and I asked for our whole order to be remade. With this the original people we spoke to were great and just did it. However the kitchen staff told us the fries were going to be burnt no matter what they did. Continued to say we could eat them burnt or get a refund. Mind you we brought back all our food UNTOUCHED so we weren’t trying to get over. I asked for a district managers # as they said no manager was in this location and was denied. I dealt with unprofessional kids tonight. We’ll take our business elsewhere from now on.

Atmosphere: 2

Food: 2

Service: 1

cj

Worst customer service ever. Most depressing wing stop with some character. An aesthetic crack

Atmosphere: 2

Food: 1

Service: 1

Brittney Martinez

Swear they put a tablespoon of sauce on your wings cause there's never enough sauce and they are always so dry. When contacting them about it they give me attitude.

Atmosphere: 2

Food: 1

Service: 2

Armando Rivera

Put order in online and went for pickup. I ordered 4 meals of wings and fries and drink. Got home and the meal was hot but the fries were horrible! How could the serve their customers this mess. Nothing but broken potatoes and don't know what was at the bottom of the order. I expect good fries not a bunch of broken potatoes. Not going back anytime soon!!

Atmosphere: 1

Nicole P.

I would leave a zero if I could. I placed an order for delivery, and they screwed up my order. Of course when I reached out and informed them of an allergy they acted like I never placed an order, then they said it was my fault. They have zero customer service. Will NEVER!!!!! receive my business again. I will starve before that happens. Awful!

Joseph Peraza

They try their best! Great customer Service!

Atmosphere: 5

Food: 5

Service: 5

Jaysob Brok

Don’t use your card here they steal card info they been trying to charge my card if you go here use

Service: 1

Tina Massey

I called to make an order and the employee had hung up in my face. I called back to speak to a manager and the same employee hung up in my face again. The night crew’s customer service is VERY HORRIBLE

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