Deleted my 2 month old review because this is the 2nd time I have been pushed forward to wait at the 2nd window. Line was slow- rush hour so understandable. It moves quick, I pay, get to hand out windows - confusion as I was asked to go to the next windows and wait but a car (solo person) had been there already. They got their order and I finally moved. I waited 10-15 minutes as I watched smoothies and FULL BAGS OF FOOD handed out the window. When I finally got mine and got home, it was wrong. Granted they upgraded my fries but my sandwich had items on it that shouldn't have been. I was even passed up by a mobile order who sat for a quarter of the time I was there. So, if youre a family in rush hour - go cuz you will get your food asap! If youre solo, youre kind of SOL and will wait at the next window or a parking spot.
Atmosphere: 1
Food: 1
Service: 1
maureen thomas
Very clean! At least partly because they don't have self-serve. So no drink mess, no piles of napkins, or spilled ketchup. Employees were quick and friendly, just passing through or I would be back!
Atmosphere: 5
Food: 5
Service: 5
Panda
They literally messed up about three times in a row and then had an attitude about it. It sucks because it’s the only McDonald’s around us. Please do better.
First, they gave us a drink with a hole in it, and then gave us the same drink carrier that was already soaked. messed up my simple order and then proceeded to put the entire menu onto one burger when the request just wasn’t that crazy.
The guy who gave us the drink carrier didn’t even say a word didn’t apologize and had no sympathy when our card was soaked in Dr Pepper
Atmosphere: 1
Food: 1
Service: 1
Casey Lang
1 Star — McDonald’s Breakfast Fail: Ordered Before 11, Waited 25 Minutes for Nothing
I placed a mobile order for 8 breakfasts at 10:55 AM for counter pickup from the parking lot. Walked in, gave them my order number, and waited. And waited. And waited.
After 25 minutes, I asked where my food was — only to be told “We never got your order.” Funny, because the app sure did. Instead of taking responsibility, they flat-out refused to make breakfast because it was “after 11.” That’s right — they made me wait until breakfast was over, then refused to serve it.
Weak apology. No effort to make it right. No refund — because apparently they “can’t do that.” Their big solution? “You can come back tomorrow.”
So I wasted nearly half an hour while their staff stood around looking confused, offering zero accountability. For a company built on efficiency, this McDonald’s location couldn’t manage a basic order.
If this crew ran an airport, planes would still be boarding from last Tuesday. Avoid this McDonald’s unless you enjoy paying for food you’ll never see and being told it’s your fault for trusting their app.
Also, the stupid feedback form they offer in response to reviews like this is garbage. It pigeons-holes the feedback, limiting the ability to provide full explanation. Requires an order number from receipt, but, funny, as soon as I walked out the store my mobile app wouldn’t give me a receipt, and I now have to make a call to get the payment refunded. So far 15 minutes and counting in hold. Absolutely unacceptable.
Service: 1
Shawn Connoughton
How are you going to pull me up to wait on my food to be cooked and then serve me old food that isn’t fresh?! waste of time and money. Going to get someone sick here probably kill them.
Atmosphere: 1
Food: 1
Service: 1
Jay McCartin
Waited at the cash register for 10 min before someone finally helped me
Atmosphere: 2
Food: 3
Service: 1
klinton buckner
The burgers taste fine but the fries always seem old or undercooked
Food: 3
Service: 5
chris winchester
Every time Ive been here there’s a problem with getting food. Customer service is always terrible. Worst McDonalds
Atmosphere: 1
Food: 4
Service: 1
Jacob M
I came here with my laptop to enjoy free wifi and cheap food. I was asked to leave saying there is a one hour limit unless I buy more. I get it but wow.
Atmosphere: 1
Food: 1
Service: 1
Colin Mclane
This McDonalds continuously misses items on your order. We’ve tried every single way to order; drive through, app / pickup, uber eats. Doesn’t matter. They will always skip 1-3 items (usually the most expensive). Extremely poorly run. This has been happening since they opened over a year ago.
Check your orders! Day old nuggets today, last time ordered asked for plain and dry got everything on the kids meal. Picky eaters beware of using the the drive thru, stop and check your bags before pulling away. Pink burgers I will not eat.
Atmosphere: 3
Nash Lilly
Horrible service wrong food complete waste of my time go to a different McDonald’s or the Chick-fil-A next-door.
Atmosphere: 2
Food: 1
Service: 1
Christina E
Friendly and professional staff!
Atmosphere: 4
Service: 5
Kayla Young
I just came here a few minutes ago to pick up a uber eats order. They’re suppose to be open until 12am but they closed early at 11. They told me they would still make the order. But they all left and went home while I was waiting in the drive through. Wasted my time and the customer’s time.
Deleted my 2 month old review because this is the 2nd time I have been pushed forward to wait at the 2nd window.
Line was slow- rush hour so understandable. It moves quick, I pay, get to hand out windows - confusion as I was asked to go to the next windows and wait but a car (solo person) had been there already. They got their order and I finally moved. I waited 10-15 minutes as I watched smoothies and FULL BAGS OF FOOD handed out the window.
When I finally got mine and got home, it was wrong. Granted they upgraded my fries but my sandwich had items on it that shouldn't have been. I was even passed up by a mobile order who sat for a quarter of the time I was there.
So, if youre a family in rush hour - go cuz you will get your food asap! If youre solo, youre kind of SOL and will wait at the next window or a parking spot.
Atmosphere: 1
Food: 1
Service: 1
Very clean! At least partly because they don't have self-serve. So no drink mess, no piles of napkins, or spilled ketchup. Employees were quick and friendly, just passing through or I would be back!
Atmosphere: 5
Food: 5
Service: 5
They literally messed up about three times in a row and then had an attitude about it. It sucks because it’s the only McDonald’s around us. Please do better.
First, they gave us a drink with a hole in it, and then gave us the same drink carrier that was already soaked. messed up my simple order and then proceeded to put the entire menu onto one burger when the request just wasn’t that crazy.
The guy who gave us the drink carrier didn’t even say a word didn’t apologize and had no sympathy when our card was soaked in Dr Pepper
Atmosphere: 1
Food: 1
Service: 1
1 Star — McDonald’s Breakfast Fail: Ordered Before 11, Waited 25 Minutes for Nothing
I placed a mobile order for 8 breakfasts at 10:55 AM for counter pickup from the parking lot. Walked in, gave them my order number, and waited. And waited. And waited.
After 25 minutes, I asked where my food was — only to be told “We never got your order.” Funny, because the app sure did. Instead of taking responsibility, they flat-out refused to make breakfast because it was “after 11.” That’s right — they made me wait until breakfast was over, then refused to serve it.
Weak apology. No effort to make it right. No refund — because apparently they “can’t do that.” Their big solution? “You can come back tomorrow.”
So I wasted nearly half an hour while their staff stood around looking confused, offering zero accountability. For a company built on efficiency, this McDonald’s location couldn’t manage a basic order.
If this crew ran an airport, planes would still be boarding from last Tuesday. Avoid this McDonald’s unless you enjoy paying for food you’ll never see and being told it’s your fault for trusting their app.
Also, the stupid feedback form they offer in response to reviews like this is garbage. It pigeons-holes the feedback, limiting the ability to provide full explanation. Requires an order number from receipt, but, funny, as soon as I walked out the store my mobile app wouldn’t give me a receipt, and I now have to make a call to get the payment refunded. So far 15 minutes and counting in hold. Absolutely unacceptable.
Service: 1
How are you going to pull me up to wait on my food to be cooked and then serve me old food that isn’t fresh?! waste of time and money. Going to get someone sick here probably kill them.
Atmosphere: 1
Food: 1
Service: 1
Waited at the cash register for 10 min before someone finally helped me
Atmosphere: 2
Food: 3
Service: 1
The burgers taste fine but the fries always seem old or undercooked
Food: 3
Service: 5
Every time Ive been here there’s a problem with getting food. Customer service is always terrible. Worst McDonalds
Atmosphere: 1
Food: 4
Service: 1
I came here with my laptop to enjoy free wifi and cheap food. I was asked to leave saying there is a one hour limit unless I buy more. I get it but wow.
Atmosphere: 1
Food: 1
Service: 1
This McDonalds continuously misses items on your order. We’ve tried every single way to order; drive through, app / pickup, uber eats. Doesn’t matter. They will always skip 1-3 items (usually the most expensive). Extremely poorly run. This has been happening since they opened over a year ago.
Food: 4
Service: 1
Restaurantji Recommends
Check your orders! Day old nuggets today, last time ordered asked for plain and dry got everything on the kids meal. Picky eaters beware of using the the drive thru, stop and check your bags before pulling away. Pink burgers I will not eat.
Atmosphere: 3
Horrible service wrong food complete waste of my time go to a different McDonald’s or the Chick-fil-A next-door.
Atmosphere: 2
Food: 1
Service: 1
Friendly and professional staff!
Atmosphere: 4
Service: 5
I just came here a few minutes ago to pick up a uber eats order. They’re suppose to be open until 12am but they closed early at 11. They told me they would still make the order. But they all left and went home while I was waiting in the drive through. Wasted my time and the customer’s time.
Its McD... you know the drill..
Atmosphere: 3
Food: 3
Service: 3
Loading...