We sat behind one singular car at the window for over 20 minutes, just for them to still not have our food ready for another almost 10 minutes when we got to the window.
Service: 1
Sunny Daze
UPDATE: In response to my complaint, you would like me to fill out a form online stating the exact same thing? No thanks. Your generic response to every bad review says it all. You don’t care. On 12/09 at 7pm I went to this location to order food inside. I walked in, the guy behind the counter looked at me and went to the back. The other guy that was in the kitchen area followed him. I waited a couple of minutes and one of the guys popped his head out and said “yeah, they are still there”. Your workers are the reason there so many complaints.
Atmosphere: 1
Service: 1
Mary Stepp
Service was slow
Atmosphere: 4
Food: 1
Service: 3
Derek Morrow
This has to be the worst Arbys in all the US. Last time I got chicken sliders here I had to wait in the parking lot for 15 minutes and they were microwaved. Not even edible cause they burned them, in the microwave! I won’t go here anymore.
Atmosphere: 1
Food: 1
Service: 1
Maria Maria
Felt like the sandwich was smaller then normal
Atmosphere: 3
Food: 3
Service: 4
Reggie Hooks
Clarissa is so nice and has excellent costumer service
Atmosphere: 5
Food: 5
Service: 5
Davie Sanchez
The employees completely ignored me and several other people as we waited for them to turnaround. At one point the kid at the front turnaround and looked at us and still ignored us. Customer service is terrible. To top it off the manager was on his personal cell phone instead of trying to help! Not a good way to run a business!!
Atmosphere: 1
Food: 2
Service: 1
Nam
This location has gone downhill over the years. Orders keep getting missed, or takes long to fill.
Atmosphere: 4
Food: 3
Service: 3
Philip Nusz
Roberto needs to go. He is always clueless and can’t finish a simple task.
Atmosphere: 2
Food: 3
Service: 1
J rod
Good is good but the employees , very careless. The self serve station out of napkins and little cups for the sauces.
Sandwiches are very good, but the staff needs friendliness and manners training.
Atmosphere: 3
Food: 4
Service: 2
Alex CASTILLO
3 Fish sandwiches!
Dietary restrictions: 3 Fish sandwiches!
Food: 4
Tracie Rosales
It's 9:21. Your posted store hours say you don't close till 10. I pull up to the drive through and the speaker says they're closed.....not even a person, just a female voice.
This location just needs to shut down if they don't want to work.
Service: 1
Camren Brewer
I went to Arby’s for dinner tonight when I ordered my food and took a bite I found a bug in my food don’t eat there
Atmosphere: 1
Food: 1
Service: 1
Michael Escobedo (Mike)
Have tried to order three different times the last few months at night only to get ignored in drive thru. Last time I drove to the window after being ignored, , only to see two guys looking at their phones. One kid saw me and started laughing so I took a picture. Tonight I drove up again at 9:15. There was one car at the window and no one ever answered, so we left. last time I will ever visit an Arby’s.
We sat behind one singular car at the window for over 20 minutes, just for them to still not have our food ready for another almost 10 minutes when we got to the window.
Service: 1
UPDATE: In response to my complaint, you would like me to fill out a form online stating the exact same thing? No thanks. Your generic response to every bad review says it all. You don’t care.
On 12/09 at 7pm I went to this location to order food inside. I walked in, the guy behind the counter looked at me and went to the back. The other guy that was in the kitchen area followed him. I waited a couple of minutes and one of the guys popped his head out and said “yeah, they are still there”. Your workers are the reason there so many complaints.
Atmosphere: 1
Service: 1
Service was slow
Atmosphere: 4
Food: 1
Service: 3
This has to be the worst Arbys in all the US. Last time I got chicken sliders here I had to wait in the parking lot for 15 minutes and they were microwaved. Not even edible cause they burned them, in the microwave! I won’t go here anymore.
Atmosphere: 1
Food: 1
Service: 1
Felt like the sandwich was smaller then normal
Atmosphere: 3
Food: 3
Service: 4
Clarissa is so nice and has excellent costumer service
Atmosphere: 5
Food: 5
Service: 5
The employees completely ignored me and several other people as we waited for them to turnaround. At one point the kid at the front turnaround and looked at us and still ignored us. Customer service is terrible. To top it off the manager was on his personal cell phone instead of trying to help! Not a good way to run a business!!
Atmosphere: 1
Food: 2
Service: 1
This location has gone downhill over the years. Orders keep getting missed, or takes long to fill.
Atmosphere: 4
Food: 3
Service: 3
Roberto needs to go. He is always clueless and can’t finish a simple task.
Atmosphere: 2
Food: 3
Service: 1
Good is good but the employees , very careless. The self serve station out of napkins and little cups for the sauces.
Atmosphere: 1
Food: 5
Service: 2
Restaurantji Recommends
Sandwiches are very good, but the staff needs friendliness and manners training.
Atmosphere: 3
Food: 4
Service: 2
3 Fish sandwiches!
Dietary restrictions: 3 Fish sandwiches!
Food: 4
It's 9:21. Your posted store hours say you don't close till 10. I pull up to the drive through and the speaker says they're closed.....not even a person, just a female voice.
This location just needs to shut down if they don't want to work.
Service: 1
I went to Arby’s for dinner tonight when I ordered my food and took a bite I found a bug in my food don’t eat there
Atmosphere: 1
Food: 1
Service: 1
Have tried to order three different times the last few months at night only to get ignored in drive thru. Last time I drove to the window after being ignored, , only to see two guys looking at their phones. One kid saw me and started laughing so I took a picture. Tonight I drove up again at 9:15. There was one car at the window and no one ever answered, so we left. last time I will ever visit an Arby’s.
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