Baskin-Robbins

4501 S Collins St, Arlington
(682) 270-0109

Recent Reviews

Sort by
Ke H

Shitty they apparently had no NSA at all and I made an online order and they couldn’t cancel it so I have to go through a whole process to even get my dang money back ridiculous

Daniel ledesma

Terrible service. They will wonder why the stores closes and complain but don't want to work.

Teresa Citarella

It's Mother's Day, why are the doors locked? Employee motioned to go through the drive thru..NO !

Britney Mitchell

I came to this location for a jamoca almond fudge shake and when I received the shake it had a runny consistency. I had to go back to have them remake the shake and it was poorly made. The shake was made with too much milk. So much to the fact that I couldn’t not taste the flavor of the ice cream. Major improvement are needed.

Cool Maximum

I ordered an Oreo milkshake… Not even a milkshake. Just milk. With Oreos… this place is honestly a joke. You guys have to do better. It tasted like milk with metal. One girl was nice and remade my shake. Unfortunately it still tasted bad.

Jason

Tastes extremely delicious

Bryant Ho

So I order a custom ice cream cake with photo. This is my first time ordering a photo cake. Well the description says Edible Image. I’m so glad I ordered the smallest size. So we’re having a party when it comes to cutting the cake my fiancé was having a hard time cutting the ice cream cake. I was telling them that the picture is edible but look more closely it printed on wax cardboard. Can’t be eating. I look so Embarrassed. I most definitely will not be coming back and first thing tomorrow will be getting a refund.

Food: 1

Service: 1

Justin Harris

Ordered the Oreo sundae and Reese’s sundae, but received one scoop of plain vanilla ice cream with some crumbled Oreos/Reese’s. Literally as plain and small as it gets. Don’t know if it was laziness/oversight, or actually trying to rip us off. $20+ for two scoops of plain ice cream. Absolute garbage experience.

Atmosphere: 1

Food: 1

Service: 1

Bearlypurrfect

I so wish i had read reviews before going here. First time visiting and we Wasted money in the trash spent 11.83 for 2 waffle cones 1 scoop ice cream in each. Ice cream was freezer burned waffle cone stale and hard. Store was dirty i will not come back. I usually never waste
but that stuff was not edible. Please save your money and time go somewhere else. I wouldn't have even given 1 star but had to if i wanted to leave review to warn public. Health inspector and corporate should make surprise visit to These stores.

Khadija S

What happened to Baskin-Robbins !!! The freshness of their products no longer exists or what??went to have Ice-cream most of the gallons were empty and the rest looked old and freezer burnt!!we bought and used cake cone what a waste the cone was stale!!!
Baskın Robin management needs to visit this store and train them more!!!

Monalisa Karim

Always out of stock. Don’t even bother.

Andro Libre

Tried to charge me EXTRA.....for Hot Fudge on my Sundae. The picture of the Sundae on the wall has Hot Fudge on it, the Baskin-Robbins website clearly says "Your choice of wet topping" and this little ***** was about to ARGUE with me that Fudge or any other wet topping costs extra. And then acted like not charging me EXTRA, for HOT FUDGE on my Sundae, was her doing me a favor and that I should be grateful. Its only ice cream and I wasn't going to fight over no damn ice cream Sundae, but it was nerve racking.

Atmosphere: 1

Food: 4

Service: 1

Darryl Hart

Took my 3 year old daughter there for ice cream they didn’t have anything and when we finally did find something it tasted freezer burnt so she didn’t finish it. Then she spent the night throwing up. Horrible daddy daughter date.

Atmosphere: 1

Food: 1

Service: 1

Gaby bnt

very bad service from the workers, angry they had no way to make a banana split, there were 4 workers and they spent 15 minutes serving us and in a very bad way, very bad businessPésimo servicio, y mala calidad

Atmosphere: 1

Food: 1

Service: 1

Yolanda Edwards

At 8pm they had put away half of the flavors and was breaking that section down for closing, but mind you they don't close until 10pm. Parking lot and building perimeter was extremely dark. Unsatisfactory and unsafe

Loading...