I really hate that this is the closest CFA to us. It’s been quite disappointing since moving here for the service and food to be so under par. Staff members not acknowledging you when picking up mobile orders with an absolutely dead restaurant. Sitting there for over 10 min before anyone says anything to you. You seem to also have a serial waffle fri filler who only fills contains 2/3rd of the way with the most lackluster waffle fries I have ever had. Never had any issues at any other location in Dallas. Maybe we can receive the expected CFA experience from the new location on Eastchase
Atmosphere: 4
Food: 3
Service: 2
Yolanda Gardner
Well this is the second occurrence in a 30 day period. I'm not sure what happened to this place. A couple of weeks ago I had the wrong order and it was not hot. I didn't complain, I just gave it away. Yesterday I ordered and got the wrong size fry, I told the employee and she was a bit rude and said you didn't pay for it. So I looked at my receipt and they just uopsized the drink. Not my fault but im willing to pay the difference. She said I can refund you on your card and ring it up again. Makes no sense. It's a company card, id rather just pay the difference. She had an attitude and did not. And then there was something in my drink, the chicken and Mac and cheese was dry. This is the only location that I have experienced an issue with. I always brag on the company, but unfortunately they have prove me wrong twice. And time for I correct order actually.
Food: 1
Service: 1
Dylan Watkins
Don't hand me my food and I still have to wait in a line on cars for 10 min all food was cold no one wants cold food always have problems here worst chickfla in the the whole state
Atmosphere: 1
Food: 1
Service: 1
Acosta Group, REALTORS
Our TEAM loves this location. Food awesome as always!
Atmosphere: 5
Food: 5
Service: 5
MARK GUSTAFSON
This place is always good. Gotta come here for God's chicken.
Atmosphere: 5
Food: 5
Service: 5
Billy King
Always great food and service.
Atmosphere: 5
Food: 5
Service: 5
Mark Alexander
Can't beat this place
Atmosphere: 5
Food: 5
Service: 5
Thomas
My wife and I had been out all day and were not feeling thrilled about going home to prepare dinner and clean up after. Using the Chick-fil-A app we order for curbside pickup. It took all of 4 minutes for our order to be handed to us at our car. We were home I 5 minutes and enjoyed our chicken tenders and waffle potatoes. We treated ourselves to the awesome chocolate chip cookie for dessert.
Atmosphere: 5
Food: 5
Service: 5
Rimante M
I am not coming often to this location, but each time staff is unable to find my name, and I go by Kim, to make it easier, and I always have to explain several times what order I placed, and I have to wait extra time regardless. I understand if you mess up one time, but for me - it’s always the experience. Today I even had to explain that I did actually pay for the order, unbelievable. I’m not sure why I am treated like that, but today was the last time and I will not be back.
Jeremy Willig
Like many of the reviews before this one, more than 20 minute wait to get your food. Doesn't matter if you go during lunch, breakfast or dinner hours. No sense of urgency from employees.
Two orders of fries were tasty, two were barely luke warm/salted. My spicy sandwich was good and my wives regular sandwich was hot and fresh, but both the nuggets the kids got tasted bad.
If there isn't traffic, visit the location on Sublett and 287 instead as they have never disappointed me!
I Went to the drive through today at chick fil a around 12:43pm yes it was busy but little did I know I’d be getting served under cooked chicken, tried calling but the phone line was busy. I’ll try again in a little but I expected better
Atmosphere: 5
Food: 1
Service: 3
Deborah
Very busy and would have been nice to have them come out to take the order like a lot of them do.
Atmosphere: 5
Food: 5
Service: 5
Edward
Most give military discount, but this one doesn't. Won't be going back to this one any time soon.
Atmosphere: 3
Food: 3
Service: 3
Gabe H
Didn’t give me the granola for the parfait, didn’t give me a spoon to eat it with and the chicken patty on the biscuit was more breading than chicken
I really hate that this is the closest CFA to us. It’s been quite disappointing since moving here for the service and food to be so under par. Staff members not acknowledging you when picking up mobile orders with an absolutely dead restaurant. Sitting there for over 10 min before anyone says anything to you. You seem to also have a serial waffle fri filler who only fills contains 2/3rd of the way with the most lackluster waffle fries I have ever had. Never had any issues at any other location in Dallas. Maybe we can receive the expected CFA experience from the new location on Eastchase
Atmosphere: 4
Food: 3
Service: 2
Well this is the second occurrence in a 30 day period. I'm not sure what happened to this place. A couple of weeks ago I had the wrong order and it was not hot. I didn't complain, I just gave it away. Yesterday I ordered and got the wrong size fry, I told the employee and she was a bit rude and said you didn't pay for it. So I looked at my receipt and they just uopsized the drink. Not my fault but im willing to pay the difference. She said I can refund you on your card and ring it up again. Makes no sense. It's a company card, id rather just pay the difference. She had an attitude and did not. And then there was something in my drink, the chicken and Mac and cheese was dry. This is the only location that I have experienced an issue with. I always brag on the company, but unfortunately they have prove me wrong twice. And time for I correct order actually.
Food: 1
Service: 1
Don't hand me my food and I still have to wait in a line on cars for 10 min all food was cold no one wants cold food always have problems here worst chickfla in the the whole state
Atmosphere: 1
Food: 1
Service: 1
Our TEAM loves this location. Food awesome as always!
Atmosphere: 5
Food: 5
Service: 5
This place is always good. Gotta come here for God's chicken.
Atmosphere: 5
Food: 5
Service: 5
Always great food and service.
Atmosphere: 5
Food: 5
Service: 5
Can't beat this place
Atmosphere: 5
Food: 5
Service: 5
My wife and I had been out all day and were not feeling thrilled about going home to prepare dinner and clean up after. Using the Chick-fil-A app we order for curbside pickup. It took all of 4 minutes for our order to be handed to us at our car. We were home I 5 minutes and enjoyed our chicken tenders and waffle potatoes. We treated ourselves to the awesome chocolate chip cookie for dessert.
Atmosphere: 5
Food: 5
Service: 5
I am not coming often to this location, but each time staff is unable to find my name, and I go by Kim, to make it easier, and I always have to explain several times what order I placed, and I have to wait extra time regardless. I understand if you mess up one time, but for me - it’s always the experience. Today I even had to explain that I did actually pay for the order, unbelievable. I’m not sure why I am treated like that, but today was the last time and I will not be back.
Like many of the reviews before this one, more than 20 minute wait to get your food. Doesn't matter if you go during lunch, breakfast or dinner hours. No sense of urgency from employees.
Two orders of fries were tasty, two were barely luke warm/salted. My spicy sandwich was good and my wives regular sandwich was hot and fresh, but both the nuggets the kids got tasted bad.
If there isn't traffic, visit the location on Sublett and 287 instead as they have never disappointed me!
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
I Went to the drive through today at chick fil a around 12:43pm yes it was busy but little did I know I’d be getting served under cooked chicken, tried calling but the phone line was busy. I’ll try again in a little but I expected better
Atmosphere: 5
Food: 1
Service: 3
Very busy and would have been nice to have them come out to take the order like a lot of them do.
Atmosphere: 5
Food: 5
Service: 5
Most give military discount, but this one doesn't. Won't be going back to this one any time soon.
Atmosphere: 3
Food: 3
Service: 3
Didn’t give me the granola for the parfait, didn’t give me a spoon to eat it with and the chicken patty on the biscuit was more breading than chicken
Atmosphere: 1
Food: 1
Service: 1
Very Friendly and great service.
Atmosphere: 5
Food: 5
Service: 5
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