Chicken Express
5877 S Cooper St, Arlington
(817) 557-0030
Recent Reviews
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If I could give them 0 stars I would in a heart beat. The customer service here is terrible, the lady working the drive through this afternoon should be fired at this point, I didn’t even receive the items I asked and paid for. I wouldn’t even be able to get a refund since she acted as if she didn’t have the time to give me my receipt. And when I asked to upgrade my drink size she made a Huff and puff right in my face. Sadly this location has been going down hill over the last few years.
Atmosphere: 1
Food: 1
Service: 1
It was like I was invisible or something. I asked if I should leave and use the drive thru for service smh
Atmosphere: 1
Food: 5
Service: 1
Lobby was closed unannounced online but with printed papers. Waited in line because I was unaware after I walked over there , tried to get the drive thru lady attention and she ignored me . I then proceeded to stand in line for 30 minutes only for the white lady with glasses at the window to tell me I couldnt be there and when I asked her “ why didn’t you tell me earlier when I tried to call for somebody at drive thru speaker then she responded rudely “leave before cops see you” . If she would have said that from the beginning I wouldn’t have waited in line hoping to be served. Just got out the hospital this morning and all I wanted was a cup of ice now I now where to avoid rudeness .
Lobby its closed, drive thru employee has the worst attitude I have ever seen in a fast food place
Atmosphere: 1
Food: 4
Service: 1
I drive 45mins for this chicken express
Atmosphere: 5
Food: 5
Service: 5
There’s only one person in this store at night the inside closed before 9:30 pm and you can only go through the drive thru cashier tugged himself I doubt he washed his hands very unfriendly unwelcoming demeanor please don’t eat here.
love how fresh the fries were !! good customer service and good chicken
Not open until 10. Doors say close at 10, but was all locked up at 8.59.
Can’t believe this place is still open… Continually bad service! Be sure you check your order before you drive away
“Service w/out a smile!” I must’ve upset the guy that works at a place that serves food by coming in and ordering food!?
Restaurantji Recommends
Take ur time listening to get everything correct. I for 1 don't like going through and making sure all is there but when a child's is missing don't make them upset because it's their experience too..
I went yesterday and I must say the guy at the counter’s customer service is amazing. He was so polite, accurate, fast working and well mannered. We hadn’t sat down after ordering for five minutes before he brought our food to the table, correct with all the condiments and plates. He needs to deal with customers all the time and give lessons to other restaurants.
I love their chicken. You can't beat the $5 box
I've been there 3 times in a row. In the past two weeks, the chicken always fresh and crunchy. And I'll love me some good fried chicken, and this is the place
The food is ok but the roll is always on top of the gravy and it leaves a black mark from the marker on the roll…. Not cool!
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