Chicken Express

5877 S Cooper St, Arlington
(817) 557-0030

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Recent Reviews

I had a disappointing experience with the manager, Brandy. I came in trying to decide what to order and asked for help locating items on the menu and learning about the specials. Instead of explaining, she sighed, appeared impatient, and pointed toward the window signs around the building as if the windows should speak for themselves. The tone and body language made me feel rushed and unwelcome, like my questions were an inconvenience. Customer service should feel warm and helpful,...
Take ur time listening to get everything correct. I for 1 don't like going through and making sure all is there but when a child's is missing don't make them upset because it's their experience too..
I went yesterday and I must say the guy at the counter’s customer service is amazing. He was so polite, accurate, fast working and well mannered. We hadn’t sat down after ordering for five minutes before he brought our food to the table, correct with all the condiments and plates. He needs to deal with customers all the time and give lessons to other restaurants.

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