I showed up to find out they only serve drive through. No signs outside. I don’t have a car right now so I was being dropped off by the transportation service I use. The guy that dropped me off had take me home! I’ve never heard of anything like this.
Service: 1
Alex
A good DQ parking is small but always good
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: 4 Piece Chicken Strip Basket with Fries Texas Toast, Pumpkin Pie Blizzard
Terry Dunklin
Took forever to get order when went to ask about it they wanted to see recipe, was the only person in the restaurant. The men's bath room was probly the nastiest public restroom I've ever been in.order was ready and set in window ,that I could see,and was passed by several "employees" till I got up and went to ask for it.Took order back to booth to find out no plastic fork or knife was given.Went back to counter ask for them and the employee just laid them down unwrapped on the dirty counter. The employee working the drive thru window made comments and faces because customer was taking to long,customer could not see this but inside customers could. One order requires a salad dressing from the ice box and the employee that got it pitched it several times to the ceiling on way to put in bag.The employees at this location appear to not care about DQ nor the customers that go there. Hopefully this can be fixed ,I personally will never go back to this location and will never recommend this DQ to anyone, Respectfully S.H.Dunklin.
Atmosphere: 1
Food: 3
Service: 1
Lisa Maria Carroll
I keep coming back because they make the best turtle pecan cluster blizzards.
Atmosphere: 5
Food: 5
Service: 5
Jaden N.
I came here to get a blizzard through the drive through and the service was terrible. It took them 5 minutes to take our order and as I am writing this review I have been in the drive through for over an hour now and there is only one car ahead of me that has been here for the same amount of time. It's as if the workers here don't want to work. DO NOT GO HERE PLEASE SAVE YOUR TIME.
Tammie Henderson
This place needs staff badly.. very slow service. There is a car in front of us and it has been 20 minutes for us to wait on food, longer for them.
Atmosphere: 1
Service: 2
George Cahill
Good food just a long wait for fast food. Restaurant was clean.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Dipped Cones
Trevor Long
Worst ever Dairy Queen. I got in line at the drive through and waited without moving for 5 mins. I then gave up and went inside and ordered. Ordered a medium blizzard at 7:49, while waiting 2 groups came in and left waiting for people to take their order, no one noticed. At 8:10 they asked what I ordered. When I said "a blizzard 20 mins ago" the lady got an attitude and sent a guy out with a cone to give me. I didn't want a free cone on top of the ice cream I ordered, he then got mad I wouldn't take it. So I left. $5 spent for absolutely nothing but wasted time.
Atmosphere: 1
Food: 1
Service: 1
Carrie Mansilla
Second time since we moved here I’ve ordered a blizzard. Looks fine until you realize after a few bites the toppings are not blended through and you’re just left with the ice cream.
Food: 2
Service: 2
Sherry Justice
I spent 10 bucks for 3 tacos and an order of fries when I got home and opened the box I took the veggies off the tacos to reheat there was no meat only a portion on 1 side of each taco and no
My recent experience at Dairy Queen left much to be desired. While the establishment is known for its delicious ice cream treats, the service I received was far from satisfactory. Additionally, I was disappointed to find that the popular Blizzard with Snickers was not mixed thoroughly, leading to a less-than-ideal dessert experience.Let's start with the service. Upon entering the store, There was no warm welcome or acknowledgment of my presence, which immediately set the tone for the rest of my visit. The employees seemed disinterested and lacked enthusiasm, making the atmosphere feel somewhat unwelcoming.Moving on to the main attraction—the Blizzard with Snickers—I was let down by the preparation. Dairy Queen prides itself on its signature blend of ingredients, but unfortunately, my experience fell short. The Snickers pieces were unevenly distributed, with most of them barely making it past the halfway mark. This resulted in a lack of flavor consistency, as the mix-ins were concentrated only in certain parts of the ice cream. It was disappointing to find myself eating plain ice cream towards the end, devoid of the promised Snickers goodness.Furthermore, the speed of service was noticeably slow. There were only a few customers ahead of me, yet it took an excessive amount of time for my order to be prepared. It seemed as though the staff was not prioritizing efficiency, resulting in unnecessary delays and extended waiting periods. This sluggishness detracted from the overall experience and left me feeling frustrated.While Dairy Queen has a reputation for providing delightful frozen treats, my recent visit did not live up to expectations. The lackluster service, coupled with the inadequately mixed Blizzard, left me unsatisfied. Improvements in staff engagement, attention to detail during preparation, and overall efficiency would greatly enhance the customer experience.
Atmosphere: 1
Food: 2
Service: 1
Oneisha Jones
Lines always long because they slow.... Ice cream melting by the time you get it. Food prepared is subpar. AND HOW ARE YOU OUT OF BANANAS FOR 2 WEEKS IN A ROW. Throw the whole building away!
Atmosphere: 1
Food: 2
Service: 1
Jessica Finnegan
Chicken sandwich was good, tacos were not good! The food has changed and trying to keep up with the times. Customer Service was great ? Flavor is everything when it comes to paying the price ?.
Atmosphere: 5
Food: 2
Service: 5
Julia G.
Came here after going to hurricane harbor with my family and the lady behind the counter was super friendly, patient and very sweet! The food is great! And the ice creams were good too! Don't understand the bad reviews but this seems like a family business. Definitely give them a try! Support your locals!
T Rush
We didn't like how the manager was treating two of the workers. She came from the back and was treating them as if they were doing something wrong without assessing the situation or environment. Other than that, it's a typical Dairy Queen.
I showed up to find out they only serve drive through. No signs outside. I don’t have a car right now so I was being dropped off by the transportation service I use. The guy that dropped me off had take me home! I’ve never heard of anything like this.
Service: 1
A good DQ parking is small but always good
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: 4 Piece Chicken Strip Basket with Fries Texas Toast, Pumpkin Pie Blizzard
Took forever to get order when went to ask about it they wanted to see recipe, was the only person in the restaurant. The men's bath room was probly the nastiest public restroom I've ever been in.order was ready and set in window ,that I could see,and was passed by several "employees" till I got up and went to ask for it.Took order back to booth to find out no plastic fork or knife was given.Went back to counter ask for them and the employee just laid them down unwrapped on the dirty counter. The employee working the drive thru window made comments and faces because customer was taking to long,customer could not see this but inside customers could. One order requires a salad dressing from the ice box and the employee that got it pitched it several times to the ceiling on way to put in bag.The employees at this location appear to not care about DQ nor the customers that go there. Hopefully this can be fixed ,I personally will never go back to this location and will never recommend this DQ to anyone, Respectfully S.H.Dunklin.
Atmosphere: 1
Food: 3
Service: 1
I keep coming back because they make the best turtle pecan cluster blizzards.
Atmosphere: 5
Food: 5
Service: 5
I came here to get a blizzard through the drive through and the service was terrible. It took them 5 minutes to take our order and as I am writing this review I have been in the drive through for over an hour now and there is only one car ahead of me that has been here for the same amount of time. It's as if the workers here don't want to work. DO NOT GO HERE PLEASE SAVE YOUR TIME.
This place needs staff badly.. very slow service. There is a car in front of us and it has been 20 minutes for us to wait on food, longer for them.
Atmosphere: 1
Service: 2
Good food just a long wait for fast food. Restaurant was clean.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Dipped Cones
Worst ever Dairy Queen. I got in line at the drive through and waited without moving for 5 mins. I then gave up and went inside and ordered. Ordered a medium blizzard at 7:49, while waiting 2 groups came in and left waiting for people to take their order, no one noticed. At 8:10 they asked what I ordered. When I said "a blizzard 20 mins ago" the lady got an attitude and sent a guy out with a cone to give me. I didn't want a free cone on top of the ice cream I ordered, he then got mad I wouldn't take it. So I left. $5 spent for absolutely nothing but wasted time.
Atmosphere: 1
Food: 1
Service: 1
Second time since we moved here I’ve ordered a blizzard. Looks fine until you realize after a few bites the toppings are not blended through and you’re just left with the ice cream.
Food: 2
Service: 2
I spent 10 bucks for 3 tacos and an order of fries when I got home and opened the box I took the veggies off the tacos to reheat there was no meat only a portion on 1 side of each taco and no
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
My recent experience at Dairy Queen left much to be desired. While the establishment is known for its delicious ice cream treats, the service I received was far from satisfactory. Additionally, I was disappointed to find that the popular Blizzard with Snickers was not mixed thoroughly, leading to a less-than-ideal dessert experience.Let's start with the service. Upon entering the store, There was no warm welcome or acknowledgment of my presence, which immediately set the tone for the rest of my visit. The employees seemed disinterested and lacked enthusiasm, making the atmosphere feel somewhat unwelcoming.Moving on to the main attraction—the Blizzard with Snickers—I was let down by the preparation. Dairy Queen prides itself on its signature blend of ingredients, but unfortunately, my experience fell short. The Snickers pieces were unevenly distributed, with most of them barely making it past the halfway mark. This resulted in a lack of flavor consistency, as the mix-ins were concentrated only in certain parts of the ice cream. It was disappointing to find myself eating plain ice cream towards the end, devoid of the promised Snickers goodness.Furthermore, the speed of service was noticeably slow. There were only a few customers ahead of me, yet it took an excessive amount of time for my order to be prepared. It seemed as though the staff was not prioritizing efficiency, resulting in unnecessary delays and extended waiting periods. This sluggishness detracted from the overall experience and left me feeling frustrated.While Dairy Queen has a reputation for providing delightful frozen treats, my recent visit did not live up to expectations. The lackluster service, coupled with the inadequately mixed Blizzard, left me unsatisfied. Improvements in staff engagement, attention to detail during preparation, and overall efficiency would greatly enhance the customer experience.
Atmosphere: 1
Food: 2
Service: 1
Lines always long because they slow.... Ice cream melting by the time you get it. Food prepared is subpar. AND HOW ARE YOU OUT OF BANANAS FOR 2 WEEKS IN A ROW. Throw the whole building away!
Atmosphere: 1
Food: 2
Service: 1
Chicken sandwich was good, tacos were not good! The food has changed and trying to keep up with the times. Customer Service was great ? Flavor is everything when it comes to paying the price ?.
Atmosphere: 5
Food: 2
Service: 5
Came here after going to hurricane harbor with my family and the lady behind the counter was super friendly, patient and very sweet! The food is great! And the ice creams were good too! Don't understand the bad reviews but this seems like a family business. Definitely give them a try! Support your locals!
We didn't like how the manager was treating two of the workers. She came from the back and was treating them as if they were doing something wrong without assessing the situation or environment. Other than that, it's a typical Dairy Queen.
Atmosphere: 4
Food: 5
Service: 3