I hadn't been to Braum'a in a very long time. We were greeted by an employee. I was disappointed because there wasn't enough flavors to choose from. Other than that, my Sundae was good.
Atmosphere: 4
Food: 5
Service: 4
Jennifer Mitchell
The server was very personable! I will ask for her every time!
Atmosphere: 5
Food: 5
Service: 5
Olivia Quist
Nice server! Good sandwiches
Atmosphere: 5
Food: 5
Service: 5
Debra Johnson
This is the only location that I go to because they can do a poached egg exactly like I like it. I don't eat fried or scramble eggs. I like that mgmt. goes to each table to see if everything is okay with your order and you as well. Excellent and friendly customer service. I always get the 55+ meals.
Atmosphere: 5
Food: 5
Service: 5
Ali Rahimzadeh
I ordered a Veg Omelette. When she brought it to our table it looked like is had fallen of the plate and put back in it. The omelette was shoved to one corner of the plate and mushrooms scattered all over the dirty looking plate and a short hair on it. The waitress went to the office to get the manager but he never showed up! We go there almost every week sometimes in a group of eight or ten friends, but no more…
Atmosphere: 1
Food: 1
Service: 1
Josefina Almaraz
After not going to Ihop for over a year because of bad service. My granddaughter, a friend, and I were there on Sunday. I love that this time there wasn't a huge waiting line so that was a good start. Secondly, we ordered our drinks and the waitress dropped them right on the corner of our table, gettimg the chair next to me wet, my ourse and my feet. Keep in mind the restaurant was not busy, yet, so I'm not sure if she was nervous or just careless. We continued to order, after ordering the waitress brought us the order that went to another table, not ours food, so that had gotten weird already. Just to many things back to back happening so our breakfast conversation was very uncomfortable and we had to cautious every time the waitress got near our table. Food was good, we ordered the sirloin tips, eggs, bacon, pancakes, and a waffle. All was good but I washed they offered a different way of ordering the sirloin tips, besides well done.
Overall, I might go back, specially if my granddaughter insist on having pancakes. 😁
Atmosphere: 3
Food: 4
Service: 3
Jeanne Fortner
I ordered eggs over medium and ice water with my meal. I received neither. After asking for eggs again the waiter brought my eggs. I tested them. They were runny. I told him they were not medium. He proceeded to argue with me for 5 minutes saying that they were medium. I said that I didn't like them and wanted to send them back.. He continued to argue with me instructing me that I need to order medium well next time. I said there is no such thing. He said I've been doing this for 26 years. He eventually took them back. The manager then brought me eggs. But they were hard fried. I told her that She explained what he said about ordering correctly next time and to order medium well. I asked her to just take them off my bill. She did. She also took off my coffee.
Atmosphere: 1
Food: 4
Service: 1
Takisha Carter
Monse was our waitress and she helped us with a huge smile and wonderful service. I thank you because it's rare to receive service with heart and an amazing smile that was super genuine. Thank you so much...plus the eggs were amazing. Shout out to Monica the manager for the way she received the feedback we gave her about Monse..you go girl...keep that same energy your going places!!!
Atmosphere: 5
Food: 5
Service: 5
R.R
Worst IHOP Experience Ever – Never Again!
I usually don't leave reviews, but this experience was just unacceptable. This was by far the worst service I've ever received at any restaurant. From the moment we walked in, we were treated with indifference and rudeness. We waited far too long to be seated, and once we finally sat down, it took forever for someone to take our order.
When the food finally arrived, it was cold, poorly prepared, and missing items we specifically asked for. We tried to politely speak to the server, but they acted like they didn’t care at all. No apology, no solution, just attitude. The manager was no help either — completely dismissive.
IHOP is supposed to be a place for families and good comfort food, but this location clearly doesn’t care about customers. We left disappointed, hungry, and frustrated. I won’t be coming back, and I definitely wouldn’t recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
Alisson Ventura
Very Nice the waiter Jose really attentive and nice and make sure we were good love it sm I’ve loved ihop since little specially when they had the banana creeps Nutella they were my favs! Even though they don’t have it nm I love ihop !
Food was good, service was fine, nothing amazing, just good.
Atmosphere: 3
Food: 4
Service: 3
Donna Hollon
Great service! Great crispy bacon! Great senior menu!
Atmosphere: 3
Food: 4
Service: 5
james hadison
it wasnt bad at all
Atmosphere: 4
Food: 4
Service: 4
Clara Almaraz
We go regularly to different IHops, and ppl and service is always good. Unfortunately this time, 7/02/25 at 10:45am was awful. A family of three entered in front of us, and sat at the waiting area as we did too. We were a party of 4. There was no one at the podium so we waited sitting down. Then after 3 mins a party of 2 showed up and went to the podium, then the hostess appeared. The hostess just saw the two ppl and tried to sat them, but we and the other party before us tried to tell her that we got there first. We didn't get no luck. The party of three after seeing this left because of this. We stand up, then the manager Melissa, appeared to sit the next party so if we have not speak up she was gonna sit someone else. So the main point is that the manager should teach the hostess to ask who was next if she sees a lot of ppl waiting. Plus manager had an attitude, she seems like she was mad or tired idk butanager always have to be smiling trying to help every customer. I am a manager at a restaurant and I can tell you that is the first thing we need to do greet with a smile every single customer. Service at the table was GREAT! JOSE WAS AWESOME! AND HE KNOWS HOW TO TREAT PPL. I BET HE COULD BE A GOOD EXAMPLE.
Atmosphere: 4
Food: 5
Service: 5
bill gower
We had good service again. The food was prepared correctly and we were given options in place of pancakes and toast. ..... leaving 😊 😃 🤠
I hadn't been to Braum'a in a very long time. We were greeted by an employee. I was disappointed because there wasn't enough flavors to choose from. Other than that, my Sundae was good.
Atmosphere: 4
Food: 5
Service: 4
The server was very personable! I will ask for her every time!
Atmosphere: 5
Food: 5
Service: 5
Nice server! Good sandwiches
Atmosphere: 5
Food: 5
Service: 5
This is the only location that I go to because they can do a poached egg exactly like I like it. I don't eat fried or scramble eggs. I like that mgmt. goes to each table to see if everything is okay with your order and you as well. Excellent and friendly customer service. I always get the 55+ meals.
Atmosphere: 5
Food: 5
Service: 5
I ordered a Veg Omelette. When she brought it to our table it looked like is had fallen of the plate and put back in it. The omelette was shoved to one corner of the plate and mushrooms scattered all over the dirty looking plate and a short hair on it. The waitress went to the office to get the manager but he never showed up! We go there almost every week sometimes in a group of eight or ten friends, but no more…
Atmosphere: 1
Food: 1
Service: 1
After not going to Ihop for over a year because of bad service.
My granddaughter, a friend, and I were there on Sunday. I love that this time there wasn't a huge waiting line so that was a good start. Secondly, we ordered our drinks and the waitress dropped them right on the corner of our table, gettimg the chair next to me wet, my ourse and my feet. Keep in mind the restaurant was not busy, yet, so I'm not sure if she was nervous or just careless. We continued to order, after ordering the waitress brought us the order that went to another table, not ours food, so that had gotten weird already. Just to many things back to back happening so our breakfast conversation was very uncomfortable and we had to cautious every time the waitress got near our table. Food was good, we ordered the sirloin tips, eggs, bacon, pancakes, and a waffle. All was good but I washed they offered a different way of ordering the sirloin tips, besides well done.
Overall, I might go back, specially if my granddaughter insist on having pancakes. 😁
Atmosphere: 3
Food: 4
Service: 3
I ordered eggs over medium and ice water with my meal. I received neither. After asking for eggs again the waiter brought my eggs. I tested them. They were runny. I told him they were not medium. He proceeded to argue with me for 5 minutes saying that they were medium. I said that I didn't like them and wanted to send them back.. He continued to argue with me instructing me that I need to order medium well next time. I said there is no such thing. He said I've been doing this for 26 years. He eventually took them back. The manager then brought me eggs. But they were hard fried. I told her that She explained what he said about ordering correctly next time and to order medium well. I asked her to just take them off my bill. She did. She also took off my coffee.
Atmosphere: 1
Food: 4
Service: 1
Monse was our waitress and she helped us with a huge smile and wonderful service. I thank you because it's rare to receive service with heart and an amazing smile that was super genuine. Thank you so much...plus the eggs were amazing. Shout out to Monica the manager for the way she received the feedback we gave her about Monse..you go girl...keep that same energy your going places!!!
Atmosphere: 5
Food: 5
Service: 5
Worst IHOP Experience Ever – Never Again!
I usually don't leave reviews, but this experience was just unacceptable. This was by far the worst service I've ever received at any restaurant. From the moment we walked in, we were treated with indifference and rudeness. We waited far too long to be seated, and once we finally sat down, it took forever for someone to take our order.
When the food finally arrived, it was cold, poorly prepared, and missing items we specifically asked for. We tried to politely speak to the server, but they acted like they didn’t care at all. No apology, no solution, just attitude. The manager was no help either — completely dismissive.
IHOP is supposed to be a place for families and good comfort food, but this location clearly doesn’t care about customers. We left disappointed, hungry, and frustrated. I won’t be coming back, and I definitely wouldn’t recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
Very Nice the waiter Jose really attentive and nice and make sure we were good love it sm I’ve loved ihop since little specially when they had the banana creeps Nutella they were my favs! Even though they don’t have it nm I love ihop !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was good, service was fine, nothing amazing, just good.
Atmosphere: 3
Food: 4
Service: 3
Great service! Great crispy bacon! Great senior menu!
Atmosphere: 3
Food: 4
Service: 5
it wasnt bad at all
Atmosphere: 4
Food: 4
Service: 4
We go regularly to different IHops, and ppl and service is always good. Unfortunately this time, 7/02/25 at 10:45am was awful. A family of three entered in front of us, and sat at the waiting area as we did too. We were a party of 4. There was no one at the podium so we waited sitting down. Then after 3 mins a party of 2 showed up and went to the podium, then the hostess appeared. The hostess just saw the two ppl and tried to sat them, but we and the other party before us tried to tell her that we got there first. We didn't get no luck. The party of three after seeing this left because of this. We stand up, then the manager Melissa, appeared to sit the next party so if we have not speak up she was gonna sit someone else. So the main point is that the manager should teach the hostess to ask who was next if she sees a lot of ppl waiting. Plus manager had an attitude, she seems like she was mad or tired idk butanager always have to be smiling trying to help every customer. I am a manager at a restaurant and I can tell you that is the first thing we need to do greet with a smile every single customer.
Service at the table was GREAT! JOSE WAS AWESOME! AND HE KNOWS HOW TO TREAT PPL. I BET HE COULD BE A GOOD EXAMPLE.
Atmosphere: 4
Food: 5
Service: 5
We had good service again. The food was prepared correctly and we were given options in place of pancakes and toast. ..... leaving 😊 😃 🤠
Atmosphere: 4
Food: 5
Service: 5
Loading...