The burger I ordered made me sick. I can't even pass buy tthe location without having a recap of that taste! I will never go back and that's saying alot because I'm not hard to please.
Atmosphere: 2
Food: 1
Service: 3
Karim Yasin
Best place ever great coustomer service
Atmosphere: 5
Food: 5
Service: 5
hustlebunny
Ms.Viri helped me out by taking my order correctly and offering great customer service; when I get my breakfast sandwich I add mayo and a lot of the times other locations forget to add it to my breakfast sandwich. Not this one! My hash brown was hot and crispy, my supreme croissant was delicious until the last bite! The atmosphere inside was great, very clean and this is starting to become my new favorite jack in the box Arlington location.
Atmosphere: 5
Food: 5
Service: 5
Maria Mejia Flores
To being rushed at the drive thru even though we were the only ones there. To cold tacos and even three of them with LONG HAIR IN THEM. SMH and when I tried calling the number “isn’t accepting calls”. I want my refund.
Atmosphere: 1
Food: 1
Brittney Higgins
I am a frequent visitor, even more so on uber eats ordering from this location.. tonight i received my order (after having to call and chase down my uber driver bc he didn’t deliver to the right apartment. Nonetheless i got my food, not Jack’s fault.. but as I’m eating my food.. i realize my spicy chicken sandwich tastes like chemicals. Very strong, chemicals.. very disappointed considering i dont have a car at the moment to get different food. This needs to be fixed.
Food: 1
Undertaker5969
DO NOT eat here if you want regular sized portions. This location down sizes it's food tremendously and still charges the same price. The only thing that stays the same are the tacos and drinks. Other than that do not get a burger from here its literally hand held and you can eat it in 3 bites go to another location.
Atmosphere: 5
Food: 1
Service: 5
Mike Parkey
Ordered my food on the app and it was ready when I got there
Atmosphere: 5
Food: 5
Service: 5
JMI N
The franchise owner needs to do better, as well as their general manager. The backed up drive-thrus are probably because of delivery drivers having to share the drive-thru. They should be using some divided service method, so that the drive-thru is for paying customers only at all hours. Likely understaffed too, to penny pinch or the wrong people on shift, who don't work efficiently.
Service: 1
Pretty Royal Queen
They have really good food for cheap! Always fresh and delicious when I order! ☺️
Atmosphere: 4
Food: 5
Service: 4
Nissonya Banks
Went through drive thru after repeating our order several times… We were still giving the wrong items and didn’t receive an item… Called the number listed on the receipt, not active… Called the number listed for this store in google, not active…
Recently moved back to Texas from Florida where they have no Jack. Was craving a Breakfast Croissant since i haven't had one in years... Went to Lamar@Cooper location at 10pm and was told they weren't serving breakfast cuz they were cleaning the grill (?) Yet they could still make burgers (?) So we went to the Collins location across from Cowboys Stadium. The Croissant was nothing like I remembered. The 'Croissant' used to be Crescent shape, flaky and good. This one was round, soggy and like a frozen, microwaved sandwich. So disappointing. What happened, Jack??
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Egg Rolls
Draven Bluesummers
Much RESPECT to jack in the box. I work overnight and its almost impossible to find places that will serve you the full menu all day ! So thank you so much for doing this it is a lifesaver.
You will get my money especially for this
Atmosphere: 4
Food: 5
Service: 5
Kristi Jo
Food is good for fast food. I wish they soft scrambled their eggs, but other than that....
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sausage, Hash Brown, Jumbo Jack
Ray Lopez Jr
Highly recommend this location. It’s fast, clean, & very friendly. Sunny is the man in which he takes pride in his work. Him & his teams dedication to excellent food service is outstanding & definitely should be recognized. Keep up the awesome, fantastic, & amazing work. 👍
Atmosphere: 5
Food: 5
Service: 5
Noor Omar
The drive-thru service is very bad and they take a long time
The burger I ordered made me sick. I can't even pass buy tthe location without having a recap of that taste! I will never go back and that's saying alot because I'm not hard to please.
Atmosphere: 2
Food: 1
Service: 3
Best place ever great coustomer service
Atmosphere: 5
Food: 5
Service: 5
Ms.Viri helped me out by taking my order correctly and offering great customer service; when I get my breakfast sandwich I add mayo and a lot of the times other locations forget to add it to my breakfast sandwich. Not this one! My hash brown was hot and crispy, my supreme croissant was delicious until the last bite! The atmosphere inside was great, very clean and this is starting to become my new favorite jack in the box Arlington location.
Atmosphere: 5
Food: 5
Service: 5
To being rushed at the drive thru even though we were the only ones there. To cold tacos and even three of them with LONG HAIR IN THEM. SMH and when I tried calling the number “isn’t accepting calls”. I want my refund.
Atmosphere: 1
Food: 1
I am a frequent visitor, even more so on uber eats ordering from this location.. tonight i received my order (after having to call and chase down my uber driver bc he didn’t deliver to the right apartment. Nonetheless i got my food, not Jack’s fault.. but as I’m eating my food.. i realize my spicy chicken sandwich tastes like chemicals. Very strong, chemicals.. very disappointed considering i dont have a car at the moment to get different food. This needs to be fixed.
Food: 1
DO NOT eat here if you want regular sized portions. This location down sizes it's food tremendously and still charges the same price. The only thing that stays the same are the tacos and drinks. Other than that do not get a burger from here its literally hand held and you can eat it in 3 bites go to another location.
Atmosphere: 5
Food: 1
Service: 5
Ordered my food on the app and it was ready when I got there
Atmosphere: 5
Food: 5
Service: 5
The franchise owner needs to do better, as well as their general manager. The backed up drive-thrus are probably because of delivery drivers having to share the drive-thru. They should be using some divided service method, so that the drive-thru is for paying customers only at all hours. Likely understaffed too, to penny pinch or the wrong people on shift, who don't work efficiently.
Service: 1
They have really good food for cheap! Always fresh and delicious when I order! ☺️
Atmosphere: 4
Food: 5
Service: 4
Went through drive thru after repeating our order several times… We were still giving the wrong items and didn’t receive an item… Called the number listed on the receipt, not active… Called the number listed for this store in google, not active…
Atmosphere: 5
Food: 1
Service: 3
Restaurantji Recommends
Recently moved back to Texas from Florida where they have no Jack. Was craving a Breakfast Croissant since i haven't had one in years... Went to Lamar@Cooper location at 10pm and was told they weren't serving breakfast cuz they were cleaning the grill (?) Yet they could still make burgers (?)
So we went to the Collins location across from Cowboys Stadium.
The Croissant was nothing like I remembered. The 'Croissant' used to be Crescent shape, flaky and good. This one was round, soggy and like a frozen, microwaved sandwich. So disappointing. What happened, Jack??
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Egg Rolls
Much RESPECT to jack in the box. I work overnight and its almost impossible to find places that will serve you the full menu all day ! So thank you so much for doing this it is a lifesaver.
You will get my money especially for this
Atmosphere: 4
Food: 5
Service: 5
Food is good for fast food. I wish they soft scrambled their eggs, but other than that....
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sausage, Hash Brown, Jumbo Jack
Highly recommend this location. It’s fast, clean, & very friendly. Sunny is the man in which he takes pride in his work. Him & his teams dedication to excellent food service is outstanding & definitely should be recognized. Keep up the awesome, fantastic, & amazing work. 👍
Atmosphere: 5
Food: 5
Service: 5
The drive-thru service is very bad and they take a long time
Atmosphere: 1
Food: 1
Service: 1
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