Jack in the Box

901 I-20, Arlington
(817) 419-9402

Recent Reviews

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Bitengo baba

A little bit of language barrier in the waiter who served me. was but struggled to speak

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Chicken Sandwich, Fries

Naya

I’m simply leaving a bad review because of the guy working the drive through window on 3-15-25 around 5:20pm CT. He literally closed the window while I was speaking to him and was just rude. A training on Customer Service needs to be had when you speak to the majority of the customers.

Atmosphere: 1

Food: 4

Service: 1

irma Saldivar

I don't know why it takes them so long to give you the order if they don't even have people, and it's always the same, very dissatisfied.

Service: 1

Duan Mai

The service is bad they don’t care they just wanna order they explain the athlete beat you with the order come out out
like the food left over

Rosa villalobos

Paid for all my food and had missing food items....

Atmosphere: 3

Food: 3

Service: 3

Greg “Pitchfork” Melvin

On this day it was the slowest drive thru you could imagine. We get a lunch hour not a lunch 2 hour. I so pissed. 20 Minutes from the time I ordered and the sandwiches are not everbn ready.

Atmosphere: 1

Food: 1

Service: 1

Jiraiya E

Came at 4:30 am , and they acted like they weren't in, had to get their attention in order to get some food....Also gave me old tacos, and over salted fries.

Atmosphere: 1

Food: 1

Service: 1

Preeya Brookins

Horrible customer service! On 12-18-24 8:45 9:15 I was told they charge 15 cents for packs of Jelly! This lady was rude and extremely unprofessional!

Atmosphere: 1

Food: 1

Service: 1

Robert Costabile

Went through drive through and service was great and fast. Food was hot and fresh and tasted good.

Atmosphere: 3

Food: 5

Service: 5

Liz Torres

The food brought back childhood memories. The tacos were crunchy and had the right amount of spiciness. The salad with grilled chicken provided a healthy option and helped to avoid eating too many tacos...yummy 😋

Atmosphere: 3

Food: 5

Service: 3

Maria

took 20 minutes to give us our food and were arguing the whole time in the kitchen instead.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Curly Fries

Anonymous

Our french toast sticks were stale, the drive through cashier didn't enter our order until pickup so i had no way of knowing that it was correct or that the amount he asked for was correct, and the guy was on his phone whilenwe were waiting for our order. This location is sub-par for the franchise. We usually have a much better experience at other locations.

Atmosphere: 3

Food: 2

Service: 2

Charles Riles

My breakfast spot. Very nice people there

Atmosphere: 4

Food: 4

Service: 5

Emily Hernandez

Came through the drive through, on a Friday night around 10pm .. then took more than 15 mins to take our order then another 20 mins to get our food, not to mention the person who took our order was EXTREMELY RUDE. Horrible customer service. Do not recommend ?

Atmosphere: 1

Food: 1

Service: 1

Jasmine Sallie

Very patient and food came out hot and fresh

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sourdough Jack, Fries

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