Jack in the Box
901 I-20, Arlington
(817) 419-9402
Recent Reviews
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Don’t ever come to this location I had ordered a chicken sandwich and halfway through eating my meal. I realize there was mold on the bread. I tried to call the location, but unfortunately, their phone number doesn’t even ring. It just hangs up so the fact that I can’t even contact anybody to let them know that they have moldy bread is insane for me.
Atmosphere: 1
Food: 1
Service: 1
Drive thru sucks at night manger had us in line for 1 hr and gave us the wrong order twice no customer service TRASH THIS PLACE
Atmosphere: 1
Food: 1
Service: 1
We stopped to get a quick snack, but we had to leave after 10 minutes. No one was in the dinning area, but it smelled like pee. Sorry.
Atmosphere: 2
Food: 5
Service: 5
I work long hours so I decided to pick up something for my granddaughter and myself. The drive thru window clerk had an attitude as soon as we drove up to the window, when taking the money out of my hand and when he gave me the receipt. Sorry, you think your to good to be at a drive thru.
The tacos were not completely heated, and I guess they changed the recipe. When biting into the taco, it was not only cold, but it had a sweet taste in the sauce.
Food: 1
Service: 1
Fast, fresh and hot. Perfect for my way to work
Food: 5
Service: 5
Horrible service the manager Roxan. She didn’t give me a receipt she has a nasty attitude and takes forever with the order . Yall need to do something with her I’m sure there’s more customers with the same issue . Roxan if you’re not customer service friendly then jack is not the place for you . I get better service with the new girl
Atmosphere: 1
Food: 1
Service: 1
Drive thru blocked for no reason, there’s plenty of workers inside… argue over everything
Atmosphere: 1
Food: 1
Service: 1
Get people who understand English at your drive through because they did not get any of my order right
This is the worst jack. It’s closed at 5am and dose not get my order right. I ordered 6 French toast stiks then he charged me for 3 then he charged me again for another 3 my French toast are burnt
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich
Their breakfast burritos are half the size they used to be, and they want 5 dollars for it....
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Do not go here if you're in a hurry. My son and i stopped by, went inside and ordered. There were 2 employees and we were the only customers inside. It took 25 minutes to get our food and got the order wrong. Ice in soda machine was out, also.
Manager speaks barely english, didn’t give me correct order and saying he did, won’t refund.l and ignore you.
Atmosphere: 1
Food: 1
Service: 1
A little bit of language barrier in the waiter who served me. was but struggled to speak
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chicken Sandwich, Fries
I’m simply leaving a bad review because of the guy working the drive through window on 3-15-25 around 5:20pm CT. He literally closed the window while I was speaking to him and was just rude. A training on Customer Service needs to be had when you speak to the majority of the customers.
Atmosphere: 1
Food: 4
Service: 1
I don't know why it takes them so long to give you the order if they don't even have people, and it's always the same, very dissatisfied.
Service: 1
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