They will overcharge you and then act like you're stupid. Ordered #1'combo.$9.69 on menu board. total comes to $12.11.When i get to window.I pay..get food, but have to ask for a receipt. When I ask why I was charged that much the girl at the window says it's the tax. I explained it was not..All she keeps saying is tax.When I show her the receipt that shows a separate line for tax and it's .92 cents, she suddenly closes window and starts taking another order. Rather than cause a scene and holdup other customers I drove off...I will not return
Atmosphere: 1
Food: 3
Service: 1
Michael Howe
Judge for yourself. Thanks Jack! Nasty as hell
Lovell Lewis
Food 1-10 I give it a 8. The employee didn't know how too take of fries and add curly fries.
Atmosphere: 4
Food: 4
Service: 4
Amy Froid
Good experience good food but I was hungry & tired from working all day so it's well deserved. Thanks
Joseph Ojeda
Great customer service food was good and fresh Nathen is grate guy
Atmosphere: 5
Food: 5
Service: 5
Trevor Grisham
Literally the worst I've ever ordered food from I've always had issues with this place in my 15 years ordering here. They truly have the worst service you can find negative 5 stars
Atmosphere: 1
Food: 2
Service: 1
Dana Wood
Jack in the Box has always been one of those late-night comfort stops for me, but this particular visit fell short in ways that make me question returning to this location. Our order was nothing out of the ordinary,just a couple of burgers and friesyet we were asked to pull forward and wait after paying at the window. What made it frustrating was the fact that nobody else was in the drive-thru line. It felt less about food prep and more about manipulating the timer to make service numbers look better. That kind of practice leaves a sour taste, because as a customer, you’re the one inconvenienced for the sake of metrics.
When the food finally arrived, the disappointment continued. The Ultimate Bacon Cheeseburger, which used to be one of their signature items worth the occasional splurge, has noticeably shrunk over time. The portion size is smaller, but the price has crept upward, making the value feel off. The burger still had that familiar flavor, but it’s not the hearty sandwich it once was.
With plenty of burger options nearby, including other fast-food spots that keep portions consistent and service straightforward, this location doesn’t stack up. Jack in the Box can still hit the mark, but not here. Unless improvements are made in both service habits and food quality, I’d likely choose a different drive-thru next time.
Atmosphere: 2
Food: 1
Service: 2
Mary Tanteo
Rosemont she is very good taking care of us while we order and helpful.
Atmosphere: 5
Food: 5
Service: 5
BRANDON M. BORNER (B)
No complaints
Atmosphere: 5
Food: 5
Service: 5
Cara G
The employees here are so amazing, helpful, and kind! Thank you to the man who answered the phone and helped with my question, thank you to the woman who helped me with my order when I went thru the drive thru, and thank you to whoever worked the kitchen and made my food, because everything was perfect and the service was exceptional! I will go to this jack in the box from now on.
Like always they dont do my order right there is always a fries missing.
Liston Morris
Where else can you find burgers and a Teriyaki bowl on the same menu?
Atmosphere: 5
Food: 5
Service: 5
Tyteairra Mcmurry
They close at 2 came here at 1:40 nobody answered the speaker .. another car was at the window so I pulled to the window and the workers ran to the back and didn’t take my order
They will overcharge you and then act like you're stupid. Ordered #1'combo.$9.69 on menu board. total comes to $12.11.When i get to window.I pay..get food, but have to ask for a receipt. When I ask why I was charged that much the girl at the window says it's the tax. I explained it was not..All she keeps saying is tax.When I show her the receipt that shows a separate line for tax and it's .92 cents, she suddenly closes window and starts taking another order. Rather than cause a scene and holdup other customers I drove off...I will not return
Atmosphere: 1
Food: 3
Service: 1
Judge for yourself. Thanks Jack! Nasty as hell
Food 1-10 I give it a 8. The employee didn't know how too take of fries and add curly fries.
Atmosphere: 4
Food: 4
Service: 4
Good experience good food but I was hungry & tired from working all day so it's well deserved. Thanks
Great customer service food was good and fresh Nathen is grate guy
Atmosphere: 5
Food: 5
Service: 5
Literally the worst I've ever ordered food from I've always had issues with this place in my 15 years ordering here. They truly have the worst service you can find negative 5 stars
Atmosphere: 1
Food: 2
Service: 1
Jack in the Box has always been one of those late-night comfort stops for me, but this particular visit fell short in ways that make me question returning to this location. Our order was nothing out of the ordinary,just a couple of burgers and friesyet we were asked to pull forward and wait after paying at the window. What made it frustrating was the fact that nobody else was in the drive-thru line. It felt less about food prep and more about manipulating the timer to make service numbers look better. That kind of practice leaves a sour taste, because as a customer, you’re the one inconvenienced for the sake of metrics.
When the food finally arrived, the disappointment continued. The Ultimate Bacon Cheeseburger, which used to be one of their signature items worth the occasional splurge, has noticeably shrunk over time. The portion size is smaller, but the price has crept upward, making the value feel off. The burger still had that familiar flavor, but it’s not the hearty sandwich it once was.
With plenty of burger options nearby, including other fast-food spots that keep portions consistent and service straightforward, this location doesn’t stack up. Jack in the Box can still hit the mark, but not here. Unless improvements are made in both service habits and food quality, I’d likely choose a different drive-thru next time.
Atmosphere: 2
Food: 1
Service: 2
Rosemont she is very good taking care of us while we order and helpful.
Atmosphere: 5
Food: 5
Service: 5
No complaints
Atmosphere: 5
Food: 5
Service: 5
The employees here are so amazing, helpful, and kind! Thank you to the man who answered the phone and helped with my question, thank you to the woman who helped me with my order when I went thru the drive thru, and thank you to whoever worked the kitchen and made my food, because everything was perfect and the service was exceptional! I will go to this jack in the box from now on.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food ok. Ridiculously long wait time.
Atmosphere: 3
Food: 3
Service: 3
I went through the drive-thru
Food: 5
Service: 5
Like always they dont do my order right there is always a fries missing.
Where else can you find burgers and a Teriyaki bowl on the same menu?
Atmosphere: 5
Food: 5
Service: 5
They close at 2 came here at 1:40 nobody answered the speaker .. another car was at the window so I pulled to the window and the workers ran to the back and didn’t take my order
Atmosphere: 1
Food: 1
Service: 1
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