I placed an order for pick up through their app for this location. They literally served everyone ahead of me in the store and run out of the items I have ordered. Waited 45 minutes before they completed my order! For an online order! No apologies about the order being 45 minutes or maybe a free appetizer or drink while I waited perhaps? This was a display of poor management and customer service.
Atmosphere: 1
Food: 1
Service: 1
Christian Arias
The morning manager is not doing a good job at this location.
Atmosphere: 2
Food: 2
Service: 1
Destiny Terrazas
Great experience! The girl who helped me was really sweet and super patient with my order. Everything came out fresh and exactly how I wanted. Definitely coming back!
Serbastian Jef
In luv with this place ❤️
Atmosphere: 5
Food: 5
Service: 5
James smart
Love the food here. Taste better than other locations
Atmosphere: 4
Food: 5
Service: 5
Cody PD
Always looks good and taste good
Atmosphere: 4
Food: 5
Service: 5
Brittany Davis
My daughter and I ate at this location today and all of the food looked as though it had been sitting for hours. Everything was dry or half empty. I asked for a sample the lady act like I was asking for her kidney or something. She stayed they don't give them out since when? All of the other locations give them upon request of course. I had to wait on the black pepper chicken to be made and the chow mein she tried to serve was the scraps from the bottom of the bowl which is nothing but veggies. This location has not been the same for a while I don't know if it's new manager just the workers but it is not good. This use to be my go to location but I think I will continue to drive to the other location on SE Green Oaks.
Atmosphere: 5
Food: 3
Service: 3
Dee Clark
This location needs to wear gloves
Atmosphere: 3
Food: 3
Service: 3
Jose Sanches
Food is great but every single time we have to wait at least 30-40 mins to get out of the drive thru.. Need to speed up plz..
Was a great environment and greta costumer service, and let’s talk about the food, Awesome!!!
Atmosphere: 5
Food: 5
Service: 5
Johonna
I ordered online. The new sesame shrimp and beef. So many empty bowls on the food line. They said give them 6 minutes to make the before mentioned food. Once it was done she said now it’ll be 6 more minutes to make more chow mein. At this point my order said it was completed 15 minutes ago online. Wendy refunded my money and said it would be 5 to 7 business days to receive my actual refund. I don’t know if they’re having a bad day, but I need to get it together.
Atmosphere: 3
Food: 1
Service: 1
Shyanne Williams
Staff is absolutely amazing and the food is great I’ve noticed the last few times I’ve come in the manager is EXTREMELY unprofessional to her staff very passive aggressive and just rude comment after rude comment i believe her name was Louisa or something like that they need to reevaluate her behavior if she was being that way infront of customers I can’t imagine what goes on behind the scenes
Atmosphere: 1
Food: 1
Service: 1
Gems Family
I understand lunch rush can be hectic but that does not give anyone working the drive thru the right to rush when there’s no cars behind me. I waited in line for almost 30 minutes then you can wait 5 for me to give you my order without interrupting me with each word i say. I’ll let you know if there’s anything else to be added to my order. Management seriously needs to do better on training their employees.
Atmosphere: 1
Food: 2
Service: 1
Jerry Slate
Super small dinner portion. Smallest I ever got in all my visits to many Panda Express locations. I’m used to more protein. Almost no chicken in the kung pow….
I placed an order for pick up through their app for this location. They literally served everyone ahead of me in the store and run out of the items I have ordered. Waited 45 minutes before they completed my order! For an online order! No apologies about the order being 45 minutes or maybe a free appetizer or drink while I waited perhaps? This was a display of poor management and customer service.
Atmosphere: 1
Food: 1
Service: 1
The morning manager is not doing a good job at this location.
Atmosphere: 2
Food: 2
Service: 1
Great experience! The girl who helped me was really sweet and super patient with my order. Everything came out fresh and exactly how I wanted. Definitely coming back!
In luv with this place ❤️
Atmosphere: 5
Food: 5
Service: 5
Love the food here. Taste better than other locations
Atmosphere: 4
Food: 5
Service: 5
Always looks good and taste good
Atmosphere: 4
Food: 5
Service: 5
My daughter and I ate at this location today and all of the food looked as though it had been sitting for hours. Everything was dry or half empty. I asked for a sample the lady act like I was asking for her kidney or something. She stayed they don't give them out since when? All of the other locations give them upon request of course. I had to wait on the black pepper chicken to be made and the chow mein she tried to serve was the scraps from the bottom of the bowl which is nothing but veggies. This location has not been the same for a while I don't know if it's new manager just the workers but it is not good. This use to be my go to location but I think I will continue to drive to the other location on SE Green Oaks.
Atmosphere: 5
Food: 3
Service: 3
This location needs to wear gloves
Atmosphere: 3
Food: 3
Service: 3
Food is great but every single time we have to wait at least 30-40 mins to get out of the drive thru..
Need to speed up plz..
Atmosphere: 1
Food: 5
Service: 1
Convenient
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Was a great environment and greta costumer service, and let’s talk about the food, Awesome!!!
Atmosphere: 5
Food: 5
Service: 5
I ordered online. The new sesame shrimp and beef. So many empty bowls on the food line. They said give them 6 minutes to make the before mentioned food. Once it was done she said now it’ll be 6 more minutes to make more chow mein. At this point my order said it was completed 15 minutes ago online. Wendy refunded my money and said it would be 5 to 7 business days to receive my actual refund. I don’t know if they’re having a bad day, but I need to get it together.
Atmosphere: 3
Food: 1
Service: 1
Staff is absolutely amazing and the food is great I’ve noticed the last few times I’ve come in the manager is EXTREMELY unprofessional to her staff very passive aggressive and just rude comment after rude comment i believe her name was Louisa or something like that they need to reevaluate her behavior if she was being that way infront of customers I can’t imagine what goes on behind the scenes
Atmosphere: 1
Food: 1
Service: 1
I understand lunch rush can be hectic but that does not give anyone working the drive thru the right to rush when there’s no cars behind me. I waited in line for almost 30 minutes then you can wait 5 for me to give you my order without interrupting me with each word i say. I’ll let you know if there’s anything else to be added to my order. Management seriously needs to do better on training their employees.
Atmosphere: 1
Food: 2
Service: 1
Super small dinner portion. Smallest I ever got in all my visits to many Panda Express locations. I’m used to more protein. Almost no chicken in the kung pow….
Atmosphere: 5
Food: 1
Service: 5
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