Popeyes Louisiana Kitchen
1204 N Collins St, Arlington
(817) 801-1541
Recent Reviews
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Staff is very rude. It’s never a pleasant experience. Everyone keep a friend like they don’t wanna serve you and that’s all the time you could be having a good day go in there. They’re sure to ruin it.
Food: 3
Service: 1
Friendly faces
I had issues with the app, but Jessica helped me, even to the detriment of her window-time! All of the team members were really nice and matched my energy and my humor.
Atmosphere: 5
Food: 5
Service: 5
Fresh food good customer service
Atmosphere: 5
Food: 5
Service: 5
The cashier knew that they had a 6 dollar bag and didn't let me know she let me buy a combo for 5 extra dollars I won't be returning there.
Good customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes
Employees do not pay attention to what they’re doing. This is the third time I order classic chicken tenders.
And once I take off and open the box, they had given me the spicy tenders. Third time that this happens.
This time I ordered the 12 tenders and even told the guy at the drive through to make sure they’re NOT the spicy ones. I paid $46.53.
He said yes, they’re not spicy. Got home with the food, with my 3 hungry kids. Tired from work.
And guess what? They gave me all spicy tenders.
Went back to get a refund, and the manager said she couldn’t give me a refund bcs I didn’t had a receipt. Why would I have the receipt if I trusted the drive through guy.
I had the card and the transaction in my bank account to show her. And still, no refund.
She changed them for the classic tenders.
Just praying she gave the right ones this time.
Never again am I going to this place again.
Worse experience ever. Waste of time and money!
Go to cane’s instead.
Atmosphere: 1
Food: 1
Service: 1
The attendant Carla was excellent with customer service. Hope and pray to see her next visit.
They gave me spoiled coleslaw that was even off in color and mac n cheese that looked old and had an awful after taste. I refused to eat either one. I called their restaurant a few times on 2 different days for a refund or remake but they never answered the phone. I'm going to stay away from this location for sure.
And to the automated response they'll leave about discussing it with their team, that doesn't rectify the wasted money people are spending for old or spoiled food. They should be willing to make it right. As far as I'm concerned it's a form of stealing. You took money but didn't provide the goods or service.
They have superb customer service. It was clean and the dining area and restrooms and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good customer service
Atmosphere: 5
Food: 5
Service: 5
This Popeyes always make my food fresh !
Atmosphere: 5
Food: 5
Service: 5
So food was delicious
The staff has attitude not loud but body language and facial features. The short girl who was working must have been having a really shitty week
Atmosphere: 2
Food: 5
Service: 2
Ordered my food off door dash 2hrs before this location closed but didn’t receive my food at all. Y'all don’t close until midnight and u telling me you couldn’t make my food. Two dashers back to back went to that location waiting for my food for about 30 mins and still didn’t get nothing.
Atmosphere: 1
Food: 1
Service: 1
I went in and got mty food to go. Service was excellent. Food was great.
Food: 5
Service: 5
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