Starbucks
4645 Matlock Rd, Arlington
(817) 557-2554
Recent Reviews
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It's a Starbucks chain, what you expect from one you'll get here.
Atmosphere: 3
Food: 3
Service: 3
Never had Starbucks but the Banana Pecan Walnut bread and Vanilla Bean Frapp was delicious!
Atmosphere: 5
Food: 5
Service: 3
Ordered online, they had my order ready for me at the window. I barely had to slow down 😏
Atmosphere: 5
Food: 5
Service: 5
I hope I have the correct location. This is for the one in Arlington on Matlock St, next to the car wash. A couple weeks I went through the drive thru and ordered a hot white chocolate mocha. This is the only drink that I will get from Starbucks because I am not really a coffee drinker, but I really like these. I get them during the cooler months. That morning i ordered the mocha and a slice of banana nut bread. I got home and took a sip and discovered that it was a bitter black coffee. I poured it out and called Starbucks to tell them what had just happened. She did not ask for my name she told me that if I wanted a refund I would have to come back within two days. I was not going to be back over there within two days. Fast forward to today. I go through the drive thru and I order the same mocha and a muffin. When I get to the window I notice the exact same lady that gave me the wrong drink the last time. I said to her “ the last time I came here you gave me a black coffee instead of my mocha” she said nonchalantly well you would have had to call. I said I did. She then shrugged and said well I don’t know nothing about that and turned away. I wasn’t asking for a freebie being that it had been over two weeks ago, I just wanted her to know that she had messed up my order. She did not care.
Service: 1
My mother came in today asking for brewed chai tea with a couple of customizations with NO WATER and steamed warm temp. The barista proceeded to add hot water and made my mother burn her tongue. When she came inside to kindly ask if her drink could be remade, the barista caught an attitude and told her “what do you want me to do about that.” My mother felt threatened throughout the conversation with the very aggressive barista. I used to work for this company a few years ago and am very disheartened at the lack of kindness towards customers at this store. I understand we all have bad days but this is not the first bad experience my mother or I have had at this store.
Atmosphere: 1
Food: 2
Service: 1
Oh good I say I love this Starbucks. Everybody is so nice. They know my name.
I’ve been in a different Starbucks, but this one is family is neighborhood Everybody so nice and they take care of the customers very good
Thank you everybody for all your hard work
Congratulations to the owner of franchise you guys have an amazing person working for you 🤗🥰
Atmosphere: 5
Food: 5
Service: 5
Staff is always friendly and drinks are perfect!
Atmosphere: 5
Food: 5
Service: 5
Honestly have never met such nice people at a starbucks actually made an effort to remember my name and order if I could give this starbucks 100 stars I would
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Sous Vide Egg Bites with Sriracha Dark Roast Coffee, Coffee Tasting, Butter Croissant, Brew Dr Island Mango Kombucha, Eggs & Cheddar Protein Box, Crispy Grilled Cheese on Sourdough, Olipop Classic Root Beer, Vanilla Bean Crème Frappuccino Blended Crème, Strawberry Overnight Grains, Reduced-Fat Turkey Bacon & Cage Free Egg White Sandwich, Via Italian Roast, Cheese Danish, Pour Over, Pike Place Roast, Chamomile Mint Blossom, Chocolate Croissant, Terracotta Recycled Ceramic Mug - 16 FL Oz, Pecan Crunch Oatmilk Latte, Siete Lime Grain Free Tortilla Chips, Coffee Traveler - Decaf Pike Place Roast
It's Starbucks...what else can I say about them you don't already know!
Atmosphere: 5
Service: 5
I'll go elsewhere next time
Restaurantji Recommends
Great coffee and service. Always a positive!
Atmosphere: 5
Food: 5
Service: 5
We come here often and everyone is very nice and welcoming. Savanah, Shelby, Genevieve and everyone else is so nice. Even when we are just stopping by to get a quick drink and use the facilities, they always meet us with a smile and a kind word. God bless you all!
Atmosphere: 5
Food: 5
Service: 5
They only had 3 people but were super nice and gave us extra pops
Atmosphere: 5
Food: 5
Service: 4
Love thus location.
Atmosphere: 5
Food: 5
Service: 5
Wonderful place for coffee and snacks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
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