Me and my son got food poisoning from here, vomiting, stomach ache, and diarrhea. Stay away if you can.
Food: 1
Alexa Jackson
They dont answer the phone to confirm i needed to call to see if my doordash food was picked uo because my items havent been received
Blake Purdum
Customer service is terrible. Food was great. The workers won’t even speak to you. And they were upset at us for asking for food.
Atmosphere: 1
Food: 5
Service: 1
Kameron Deary
I come to this location often but the last couple of times I’ve went the customer service was very poor. If I could rate it a zero I would. Last night at around 7:45, I ordered a burrito combo and asked for no red strips but forgot to ask for a soft taco instead at the speaker. I got to the window and asked if they could change the hard taco to a soft and even apologized and the response I got was “it’s already made.” I hadn’t even paid for my food yet and I felt it was a simple change but I just went ahead and bought the soft taco to be more “convenient” to them. They even had the nerve to ask me to pull around so I wouldn’t mess up their time and I did because I understood. I used to work there myself. Once I left and got home I noticed the red strips I asked to be left off was on my burrito. That really ticked me off because not only did yall make me pay for another taco that could’ve easily replaced, yall didn’t even make my food correctly. I tried calling 4 times and no one picked up so I went up there and when I asked for my food to be remade including the soft taco because it had been 30min since my food was made and now it’s cold and the middle aged black guy responds with “oh it’s cold now?” Like yes it is. And I should’ve checked my food before I left because he just half assed my burrito and I didn’t even have the energy to take it back again. It was a complete waist of my $30 and I will never be going back there. And no one even apologized or showed any sympathy. You could tell just by looking at them that none of them cared about that job.
Update: I did get a call from the store manager and he wanted to hear my experience. He was apologetic and offered a remake of my food so I did go back 2 days later around 3pm. The afternoon employees were apologetic and they didn’t even know what happened. I was very pleased with the customer service and my food. I would give them 5 stars based off that experience. I’m unsure if I’d return to that location but if I do it’d be before 5pm. I am very appreciative of the Manger calling me to get a better understanding of my experience!!
Atmosphere: 3
Food: 4
Service: 3
Heather D
I'm not sure where to even begin. This was the worst experience ever at any Taco Bell I've ever been to. And we all know how renowned TB isn't known for quality... I ordered a boxed meal with a few add-ons, (2) to my burritowhich were missed, money well spent. One of the included goodies was a chicken chalupa. Which they are normally deep fried, right? Yeah, nope. Straight out of the package but at least it was fresh. I got to this location a little bit before 10, was out by 1015-1020. No one in the lobby, which is very clean BTW, and the drive thru didn't seem overly busy either. I love me some taco bell, but this location, I won't ever go by here again.
Atmosphere: 5
Food: 1
Service: 1
Joshua Marshall
It's taco bell. You know what your getting. Decent food followed up quickly with a bathroom visit. I like it enough I eat here alot.
Atmosphere: 2
Food: 3
Service: 2
Amber Smith
I have been up there twice today because they mess up my order. In the window have other Conversation that had nothing to do with the job. One was on the phone at the window. Please do better
Atmosphere: 1
Food: 1
Service: 1
Brittany Caldwell
Horrible service food was cold I had to get a refund customer service was rude and disrespectful 😡 I hope the manager knows how the staff treat people at night at 1158pm
Atmosphere: 1
Food: 1
Service: 1
Quintessa Rodriguez
Elia was amazing. Food was good and service was amazing!! 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
Megan Vogel
Shows 24 hours, but I pulled up at 3 AM and they will only serve DoorDash people. Complete and total bullshit and I got stuck in a drive-through for 15 minutes for nothing. Update your shit if yall aren’t going to serve people 24 hours
Attempted to order from the Kiosks, neither were working. Approached the counter to order - there were two staff members in sight. The staff member who was working the take-out window (directly line of sight to the ordering counter) looked at me several times, and would then revert back to using a personal electronic device.
Atmosphere: 1
Food: 1
Service: 1
Mak
Messed up order horribly.
Atmosphere: 1
Food: 1
Service: 1
Seph Rowthorn
Made a kiosk order and they made it as a mobile order then completely ignored me in the lobby for 15 minutes not once asking about the order. Cold food and evidently illiterate staff. Bar was on the floor and you still didn't meet expectations.
clutch burner
Absolutely do not eat here… Six members of my family have been sick after eating here, Saturday… Never again
Atmosphere: 1
Food: 1
Service: 1
Brittney Hobbs
Drive thru was fast and friendly. My tortillas weren’t heated and hardly any filling to my quesadilla.
Me and my son got food poisoning from here, vomiting, stomach ache, and diarrhea. Stay away if you can.
Food: 1
They dont answer the phone to confirm i needed to call to see if my doordash food was picked uo because my items havent been received
Customer service is terrible. Food was great. The workers won’t even speak to you. And they were upset at us for asking for food.
Atmosphere: 1
Food: 5
Service: 1
I come to this location often but the last couple of times I’ve went the customer service was very poor. If I could rate it a zero I would.
Last night at around 7:45, I ordered a burrito combo and asked for no red strips but forgot to ask for a soft taco instead at the speaker. I got to the window and asked if they could change the hard taco to a soft and even apologized and the response I got was “it’s already made.” I hadn’t even paid for my food yet and I felt it was a simple change but I just went ahead and bought the soft taco to be more “convenient” to them. They even had the nerve to ask me to pull around so I wouldn’t mess up their time and I did because I understood. I used to work there myself.
Once I left and got home I noticed the red strips I asked to be left off was on my burrito. That really ticked me off because not only did yall make me pay for another taco that could’ve easily replaced, yall didn’t even make my food correctly. I tried calling 4 times and no one picked up so I went up there and when I asked for my food to be remade including the soft taco because it had been 30min since my food was made and now it’s cold and the middle aged black guy responds with “oh it’s cold now?” Like yes it is. And I should’ve checked my food before I left because he just half assed my burrito and I didn’t even have the energy to take it back again. It was a complete waist of my $30 and I will never be going back there.
And no one even apologized or showed any sympathy. You could tell just by looking at them that none of them cared about that job.
Update: I did get a call from the store manager and he wanted to hear my experience. He was apologetic and offered a remake of my food so I did go back 2 days later around 3pm. The afternoon employees were apologetic and they didn’t even know what happened. I was very pleased with the customer service and my food. I would give them 5 stars based off that experience. I’m unsure if I’d return to that location but if I do it’d be before 5pm.
I am very appreciative of the Manger calling me to get a better understanding of my experience!!
Atmosphere: 3
Food: 4
Service: 3
I'm not sure where to even begin. This was the worst experience ever at any Taco Bell I've ever been to. And we all know how renowned TB isn't known for quality... I ordered a boxed meal with a few add-ons, (2) to my burritowhich were missed, money well spent. One of the included goodies was a chicken chalupa. Which they are normally deep fried, right? Yeah, nope. Straight out of the package but at least it was fresh. I got to this location a little bit before 10, was out by 1015-1020. No one in the lobby, which is very clean BTW, and the drive thru didn't seem overly busy either. I love me some taco bell, but this location, I won't ever go by here again.
Atmosphere: 5
Food: 1
Service: 1
It's taco bell. You know what your getting. Decent food followed up quickly with a bathroom visit. I like it enough I eat here alot.
Atmosphere: 2
Food: 3
Service: 2
I have been up there twice today because they mess up my order. In the window have other Conversation that had nothing to do with the job. One was on the phone at the window. Please do better
Atmosphere: 1
Food: 1
Service: 1
Horrible service food was cold I had to get a refund customer service was rude and disrespectful 😡 I hope the manager knows how the staff treat people at night at 1158pm
Atmosphere: 1
Food: 1
Service: 1
Elia was amazing. Food was good and service was amazing!! 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
Shows 24 hours, but I pulled up at 3 AM and they will only serve DoorDash people. Complete and total bullshit and I got stuck in a drive-through for 15 minutes for nothing. Update your shit if yall aren’t going to serve people 24 hours
Restaurantji Recommends
Attempted to order from the Kiosks, neither were working. Approached the counter to order - there were two staff members in sight. The staff member who was working the take-out window (directly line of sight to the ordering counter) looked at me several times, and would then revert back to using a personal electronic device.
Atmosphere: 1
Food: 1
Service: 1
Messed up order horribly.
Atmosphere: 1
Food: 1
Service: 1
Made a kiosk order and they made it as a mobile order then completely ignored me in the lobby for 15 minutes not once asking about the order. Cold food and evidently illiterate staff. Bar was on the floor and you still didn't meet expectations.
Absolutely do not eat here… Six members of my family have been sick after eating here, Saturday…
Never again
Atmosphere: 1
Food: 1
Service: 1
Drive thru was fast and friendly. My tortillas weren’t heated and hardly any filling to my quesadilla.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Soft Taco, Quesadilla
Loading...