Sat. 3/20/24 We arrived at 7:40, had our order in by 7:45. We didn't get our order until 8:15. There were two other patrons in the dining area. During our wait, there were two patrons come back in with complaints about their orders. One gentleman asked if they would check on his order. The employee he asked just went about his way, not even acknowledging the patron. Another patrons got mad enough, and he , give me back my money.There were only three workers, and one of them was just standing around. They used the excuse that they were waiting in the drive thru. We didn't see that many in the drive thru.The crunchy taco shells were stale.The chicken potato burritos were greasy and had too much sour cream on them.The taco burgers were lacking in meat, there was more lettuce than anything else.The dining room had more dirty tables than clean, but they had time to jus stand around.This used to be our favorite Taco Bueno, but I guess they have decided to follow suit with the others in the MetroPlex, which is a shame. I doubt that this will be the only complaint.
Atmosphere: 1
Food: 3
Service: 1
Bacon Bandit
Certainly one of the better and nice Taco Buenos I’ve been to. The plate presentation was nicer.
Atmosphere: 5
Food: 4
Service: 4
Aubrey
Worst place ever!! I love taco bueno but this experience made me NEVER wanna come back. Came at 12:30 for lunch and The girl at the window was the RUDEST person i have ever met in my life. Even spoke to the manager. And he basically said oh well . Then our entire order was wrong and we had a large order and it came out in less 3 minutes . You need new employees
Atmosphere: 1
Food: 1
Service: 1
Coupon Queen01
Today at 10:40 AM I went through the drive through and tried to order. The employee was so rude. I told him what I wanted to order the whole lotta box and he couldn’t even understand what I wanted. Your employee needs some hearing aid if he can’t hear or pretend too. So rude I thought.
Atmosphere: 1
Food: 1
Service: 1
Tae Dolan
ended up getting food poisoning because the staff was too lazy to cook the food during a busy dinner rush. They were too busy laughing and talking. i was in line for over 45 minutes just to get undercooked
Atmosphere: 1
Food: 1
Service: 1
Steven N
I really love the tostadas. They have a really good salsa bar. I especially like that they have jalapenos to add on. Staff could probably police the dining room more often.
Atmosphere: 5
Food: 5
Service: 5
A “Night Warrior” K
Food was ok.
Atmosphere: 3
Food: 3
Service: 3
Suzanne Couture Wolf
Wonderful service fresh hot food.
Atmosphere: 5
Food: 5
Service: 5
Suzy Wolf
Great customer service greeted moments after walking in helpful and attentive to our
Atmosphere: 4
Food: 4
Service: 5
Connie Steagall
The food was not edible Staff was pleasant but was a waste of money. Taco PLatter one taco prepared with fillings and the other had a little meat . Taco shell was stale and good was cold .Beans like out of can . No
Adjusted my score.... its over for taco bueno. Bad service too many times. Wait times are crazy for bean burritos. Terrible and won't be back.
Atmosphere: 1
Food: 3
Service: 1
Jennifer Estoll
Delicious food. Friendly staff and a great price for a quick lunch or dinner
Atmosphere: 4
Food: 5
Service: 5
anderson moore
I’m a former manager at Taco Bueno (mvp ‘98…. Manager of year’99). I have over 15 in the system. My experience was the worst in customer service in the History of restaurants!!!!!Unreal …
Atmosphere: 1
Food: 1
Service: 1
Krystal Arrington
The chicken inside my chicken chilada platter was crunchy ?. Everything was nasty 0 stars.
Sat. 3/20/24 We arrived at 7:40, had our order in by 7:45. We didn't get our order until 8:15. There were two other patrons in the dining area. During our wait, there were two patrons come back in with complaints about their orders. One gentleman asked if they would check on his order. The employee he asked just went about his way, not even acknowledging the patron. Another patrons got mad enough, and he , give me back my money.There were only three workers, and one of them was just standing around. They used the excuse that they were waiting in the drive thru. We didn't see that many in the drive thru.The crunchy taco shells were stale.The chicken potato burritos were greasy and had too much sour cream on them.The taco burgers were lacking in meat, there was more lettuce than anything else.The dining room had more dirty tables than clean, but they had time to jus stand around.This used to be our favorite Taco Bueno, but I guess they have decided to follow suit with the others in the MetroPlex, which is a shame. I doubt that this will be the only complaint.
Atmosphere: 1
Food: 3
Service: 1
Certainly one of the better and nice Taco Buenos I’ve been to. The plate presentation was nicer.
Atmosphere: 5
Food: 4
Service: 4
Worst place ever!! I love taco bueno but this experience made me NEVER wanna come back. Came at 12:30 for lunch and The girl at the window was the RUDEST person i have ever met in my life. Even spoke to the manager. And he basically said oh well . Then our entire order was wrong and we had a large order and it came out in less 3 minutes . You need new employees
Atmosphere: 1
Food: 1
Service: 1
Today at 10:40 AM I went through the drive through and tried to order. The employee was so rude. I told him what I wanted to order the whole lotta box and he couldn’t even understand what I wanted. Your employee needs some hearing aid if he can’t hear or pretend too. So rude I thought.
Atmosphere: 1
Food: 1
Service: 1
ended up getting food poisoning because the staff was too lazy to cook the food during a busy dinner rush. They were too busy laughing and talking. i was in line for over 45 minutes just to get undercooked
Atmosphere: 1
Food: 1
Service: 1
I really love the tostadas. They have a really good salsa bar. I especially like that they have jalapenos to add on. Staff could probably police the dining room more often.
Atmosphere: 5
Food: 5
Service: 5
Food was ok.
Atmosphere: 3
Food: 3
Service: 3
Wonderful service fresh hot food.
Atmosphere: 5
Food: 5
Service: 5
Great customer service greeted moments after walking in helpful and attentive to our
Atmosphere: 4
Food: 4
Service: 5
The food was not edible Staff was pleasant but was a waste of money. Taco PLatter one taco prepared with fillings and the other had a little meat . Taco shell was stale and good was cold .Beans like out of can . No
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
Food has always been under the lamp to
Atmosphere: 1
Food: 1
Service: 2
Adjusted my score.... its over for taco bueno. Bad service too many times. Wait times are crazy for bean burritos. Terrible and won't be back.
Atmosphere: 1
Food: 3
Service: 1
Delicious food. Friendly staff and a great price for a quick lunch or dinner
Atmosphere: 4
Food: 5
Service: 5
I’m a former manager at Taco Bueno (mvp ‘98…. Manager of year’99). I have over 15 in the system. My experience was the worst in customer service in the History of restaurants!!!!!Unreal …
Atmosphere: 1
Food: 1
Service: 1
The chicken inside my chicken chilada platter was crunchy ?. Everything was nasty 0 stars.
Food: 1
Service: 1