Wendy's

5821 S Cooper St, Arlington
(682) 205-2580

Recent Reviews

Sort by
Nikki Davis

The management at this store has no idea what they are doing and treats their employees poorly, wonder why their ratings are so bad that's why. Food is terrible and everyone needs some training. I'm calling corporate, in my opinion this place needs to be shut down.

Atmosphere: 1

Food: 1

Service: 1

Edith Santibañez

Baconator fries are pretty simple to make, but these are one of the best I’ve had. Crispy and cheesy 💛

08/18/2025 10:35 AM

Atmosphere: 5

Food: 5

Service: 5

Artur V

Good place, nice people, and clean.

Atmosphere: 3

Food: 4

Service: 4

Stephen Ybarra

Ordering on the app is useless. I ordered online and got there 5 minutes later and still had to wait 15 more minutes. I saw other people drive up, order, and leave before me

John Gonzales

6 13 25 930 pm Driver thru ordered plain cheese burger and med drink . Drove up to window 2 paid . Mind you I was the only car in drive thru. I was ask to wait in front and my order will be brought out to me. As I waited 2 car drove up order and left with there orders . Then another car drove up parked an went in and placed an order. He then got his order and left. I then walk in 3 girls were talking to the right of the counter buy the deep . One ask if I want to place an order I stated that I have been waiting out by the for my order. When the cash year walk out . I stated to her that I was out side waiting. She then turned around took an order and filled drink cups. I once again. Got her attention l stated that I would like my money back . She walked up to the counter and asked if I would like extra food instead. I stated no I would like a refund. She went to the register and got the refund put on the counter and walked away. I then said I would like for the Med drank that was given to me when I payed. A bag with a plain cheeseburger and fries were placed on the counter. I was then told by another employee don't worry about it.
So I left.

Service: 1

Chris Curtis

While my past experiences here have been overwhelmingly negative, they seem to have gotten it together lately. Relatively fast drive through, hot food, functioning frosty machine - nice work.

Atmosphere: 3

Food: 4

Service: 5

Steve Pelon

Great food. Have always enjoyed their burgers. Tasty and fresh. Staff was attentive and friendly.

Atmosphere: 5

Food: 5

Service: 5

clarissa westbrook

Asked for cheese on my breakfast sandwich I was charged it wasn’t on my sandwich I tried calling the number is disconnected very disappointing paying for something that I did not receive

Atmosphere: 1

Food: 1

Service: 1

Vanessa G

If I could leave ZERO stars I would. Watch out when you go to this place they WILL steal your card information and go on shopping sprees on your dollar. This place needs to be reported and investigated. Not to mention the poor hygiene and disgusting conditions. DO NOT GO HERE AVOID AT ALL COSTS.

Adriana Zarazua

Yall please be careful when paying here. I purchased on 3/31 left my card and came back to get it the next day 4/1 The little thieves at this store managed to put $400 worth of charges on my card. I know it was them due to the fact that I have never had any suspicious activity on my card ever!! What a coincidence that the day I leave it I have fraud alert on my card. I have contacted corporate and have filed with my credit card company to file charges.very dishonest employees

Pedro Osuna

This is the worst wendys franchise ever repeatedly messes up your order everyone working in the does not care about customer service always on there phone and then have a attitude don't spend your money here

Atmosphere: 1

Food: 1

Service: 1

Louden Preble

It's as good at fast food can be, food was hot and edible

Atmosphere: 3

Food: 4

Service: 3

Azzy Evermore

Sometimes its super busy and other times you can get thru pretty quick food is good and employees are nice

Atmosphere: 4

Food: 4

Service: 4

Casey Crawford

This location needs to be closed down.

Khamilyheia Sims

I went to Wendy’s today, and the woman at the drive-through was extremely rude and unprofessional. When I asked her about the items on the menu, she didn’t bother explaining them. Instead, she just listed them all without any effort to help. When I changed my order and tried to clarify what I wanted, she loudly and rudely said, “Well, which one do you want?”

After hearing this, I told her, “Never mind, it’s OK. I’m just going to a different location.” This was a very unpleasant and unprofessional experience for me. I will never return to this location, and I strongly recommend that others avoid it as well.

Atmosphere: 1

Food: 1

Service: 1

Loading...