Everytime I come to this location they always forget something from my order for the ridiculous wait you would think they are checking to make sure your order is complete but unfortunately they arnt !!!
Service: 1
Mrs. Erika L. Jones
This was the most awful Whataburger that I have been to... They got all the orders wrong It took three people in the shit was still wrong... Poorly ran and how could you be this incompetent we waited 15 minutes to get cold burgers and cold fries. Not to mention the kids burgers were supposed to be with no pickles and they all have pickles. On the adult side, they left off for number one and then charge my husband for it after we told them three times what the order was!! I will never ever come to this Whataburger ever again... Let the people who settle go there and there were no photos worth giving for this establishment... Let me add again it's very poorly ran 🤦 I'm a foodie and that was just disappointing
Atmosphere: 1
Food: 1
Service: 1
Lauren Wolfe
Dre was excellent!! model of customer service, definitely someone they should promote!
Atmosphere: 5
Food: 5
Service: 5
Anaya Cortez
Good experience, friendly, fast, no issues with my order
Food: 5
Service: 5
Scott Derrickson
Don't go to this location if you're ready to eat anytime soon. Went through drive through lane B (they have double lanes here). After the car in front of me and SIX CARS FROM LANE A had been given food and left I was given my 2 drinks and change and told my food would be right out. That took 25 minutes. 10 minutes later the car hop told me that they hadn't made my wife's wings yet but food was coming. When he did bring my order, wings were hot and rest was cold. But hey, he gave me a free apple pie. I don't know about you, but 45 minutes in a drive through is pathetic. Especially since an additional 4 cars left with food from lane A and 2 more from behind me after I was told about the wings. I guess 2 drinks, 2 burgers, 2 fries, and one 9 piece wings is way too big an order for this location. I am a fan of Whataburger but this location by New York and I20 is terrible. Find a different one.
Atmosphere: 1
Food: 1
Service: 1
Rosalino Mondragon
Messed up whole order
Atmosphere: 1
Food: 1
Service: 1
Julie Jones
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Cristian Butler
Overnight shift this Saturday had me waiting a hour fa my food and I ordered asap on the app then when I got my food they got it wrong 2 times almost got out of character
Service: 1
Vanessa Rivera
I ordered food a whole hour ago n still waiting 🤦🏻♀️. Never go to this place again. So many employees for what 😡
Went through the drive through tonight and received the worst customer service. The sir that took my order kept rushing me after having me wait for a while after starting my order. He kept his headset on so I heard him talking and I thought he spoke to me. I kept ordering and he got an attitude because I thought he was talking to me. A woman had to step in and I’m glad because he wasn’t even giving me time to order without cutting me off to say “okay. And? And? Hello?”…. Food is okay enough but still messed up my order. definitely a sorry experience today
Atmosphere: 1
Food: 3
Service: 1
Tex
Never really had a bad experience here I usually order through the app when visiting this location and pick up via curbside
Atmosphere: 4
Food: 4
Service: 4
Todd Howle
Chocolate Shakes are great
Atmosphere: 5
Food: 5
Service: 5
Dead Missionary
Good friendly woman place was very clean and cal. Atmosphere.
Atmosphere: 5
Food: 5
Service: 4
Julie Busby
I was the second car in line at the drive through and nobody was in the dining room and the wait for my food was a bit long considering nobody but 1 person was ahead of me
I love their onion rings and they were perfect
Atmosphere: 5
Food: 5
Service: 5
Everytime I come to this location they always forget something from my order for the ridiculous wait you would think they are checking to make sure your order is complete but unfortunately they arnt !!!
Service: 1
This was the most awful Whataburger that I have been to... They got all the orders wrong It took three people in the shit was still wrong... Poorly ran and how could you be this incompetent we waited 15 minutes to get cold burgers and cold fries. Not to mention the kids burgers were supposed to be with no pickles and they all have pickles. On the adult side, they left off for number one and then charge my husband for it after we told them three times what the order was!! I will never ever come to this Whataburger ever again... Let the people who settle go there and there were no photos worth giving for this establishment... Let me add again it's very poorly ran 🤦 I'm a foodie and that was just disappointing
Atmosphere: 1
Food: 1
Service: 1
Dre was excellent!! model of customer service, definitely someone they should promote!
Atmosphere: 5
Food: 5
Service: 5
Good experience, friendly, fast, no issues with my order
Food: 5
Service: 5
Don't go to this location if you're ready to eat anytime soon. Went through drive through lane B (they have double lanes here). After the car in front of me and SIX CARS FROM LANE A had been given food and left I was given my 2 drinks and change and told my food would be right out. That took 25 minutes. 10 minutes later the car hop told me that they hadn't made my wife's wings yet but food was coming. When he did bring my order, wings were hot and rest was cold. But hey, he gave me a free apple pie. I don't know about you, but 45 minutes in a drive through is pathetic. Especially since an additional 4 cars left with food from lane A and 2 more from behind me after I was told about the wings. I guess 2 drinks, 2 burgers, 2 fries, and one 9 piece wings is way too big an order for this location. I am a fan of Whataburger but this location by New York and I20 is terrible. Find a different one.
Atmosphere: 1
Food: 1
Service: 1
Messed up whole order
Atmosphere: 1
Food: 1
Service: 1
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Overnight shift this Saturday had me waiting a hour fa my food and I ordered asap on the app then when I got my food they got it wrong 2 times almost got out of character
Service: 1
I ordered food a whole hour ago n still waiting 🤦🏻♀️. Never go to this place again. So many employees for what 😡
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went through the drive through tonight and received the worst customer service. The sir that took my order kept rushing me after having me wait for a while after starting my order. He kept his headset on so I heard him talking and I thought he spoke to me. I kept ordering and he got an attitude because I thought he was talking to me. A woman had to step in and I’m glad because he wasn’t even giving me time to order without cutting me off to say “okay. And? And? Hello?”…. Food is okay enough but still messed up my order. definitely a sorry experience today
Atmosphere: 1
Food: 3
Service: 1
Never really had a bad experience here I usually order through the app when visiting this location and pick up via curbside
Atmosphere: 4
Food: 4
Service: 4
Chocolate Shakes are great
Atmosphere: 5
Food: 5
Service: 5
Good friendly woman place was very clean and cal. Atmosphere.
Atmosphere: 5
Food: 5
Service: 4
I was the second car in line at the drive through and nobody was in the dining room and the wait for my food was a bit long considering nobody but 1 person was ahead of me
Food: 4
Service: 1
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