Panera Bread

Food was good, no complaints there. It shouldn’t take almost 30 minutes for my food to come out when there’s only a couple of customers. Also, when the food was ready, they didn’t call my name or the number I had, it was just sitting there when I got up to check if my food was ready. And the biggest ick of all is one of the girls was scratching her head while she had gloves on and proceeded to touch kitchen items. Never coming back to this location.

Atmosphere: 4

Food: 4

Service: 1

I’ve been coming here for a little over a year, and can say that my last visit was today’s. Over the year, I’ve had spoiled soups (milk chunks that had me sick for two days), weird coagulated chunks in my iced tea! How do you mess up iced tea?! (My only thought is that the drink dispensers match the inside of the establishment- filthy) Today was my last straw. Ordered delivery, and they’ve now forgotten utensils for the fifth time in a row! All pastries were old and stale, inedible. I asked for two modifications on my sandwich, so they put literally one piece of chicken and one piece of avocado between two slices of bread. I don’t know if it’s laziness or pettiness, maybe a mixture of both, I don’t know! But what I do know, is that you need to save your money and not visit this establishment. Plenty of other Panera’s in Houston, but stay away from this one - especially if you value quality, cleanliness, and decent service. Lost my business, and from the looks of other reviewers, many are following suit.

Atmosphere: 1

Food: 1

Service: 1

I don't expect Panera to be perfect but I DO expect them to toast my grilled cheese sandwich.

I got slices of cold cheese and bread. Literally. They didn't put it in whatever they use to make the sandwiches. You can't make this stuff up. Shame on me for not checking until I got home. Ungrilled cheese - unreal.

Additionally, order was 15 minutes beyond the pickup time. Inside? I guess the best way to explain it - STICKY. Do they even clean?

I recently saw that a bunch of Paneras closed in Houston. It's a shame this location wasn't one of them. It really is that bad. 🤷‍♂️

Atmosphere: 1

Food: 1

Service: 1

I go here a lot, the staff is very nice and professional. The food is good, it’s a good place to go if you need to study and eat at the same time.

Atmosphere: 5

Food: 5

Service: 5

Had been coming to this Panera for years and never had complaints. I hadn’t been here over 6 months. This Panera is definitely not the same anymore. Ordered some drinks on the app and arrived 10minutes past time order was supposed to be ready and they only had one drink ready. No apologies or anything. I had to serve the other 2 drinks myself. Floor was sticky and Restroom was so nasty. Will not be coming back

It took them 30 minutes to get my food ready. I only ordered 3 items.

Atmosphere: 2

Food: 2

Service: 2

This is second time we have given this Panera a try in the past six months. The first time we left after not getting our food for nearly 30 minutes and had to argue with a manager to get our money back.

Today, we ordered ahead of time and received and ETA. Despite the store being almost complete empty (and our order being incredibly basic), we had to wait 10 minutes over the ETA before the food came out. For the 30 minutes we were at the location, the only hot coffee they had was one stale bat of blonde coffee. Additionally, the booths and tables were sticky and did not appear to have been wiped down all morning.

We will go back to Panera, but we will stay as far as we can from this location.

Atmosphere: 1

Food: 1

Service: 1

If I want coffee it must be decaf for health reasons. This location stops making decaf coffee after 2pm, sometimes depending on who is working they may make another pot depending on how late it is. Panara Bread does not offer any other decaffeinated drinks that are sugar free. This is very poor service. The cafe bathrooms are terrible. The cafe needs a remodel. Food is good.

Tomato soup is my favorite, I love it, and their vegan chocolate dessert and avocado bread.

Atmosphere: 5

Food: 5

Service: 5

The young lady working the floor was amazing. She really cared that we enjoyed our time there. Eleah... I think... I don't know the spelling... she was incredible. Food was great... atmosphere... well we were with many others working remotely, so I am to blame as much as frustrated.

Atmosphere: 3

Food: 5

Service: 5

I was supposed to get a frozen drink, no ice period, not frozen. Green drink had chunks of spinach, terrible!

Atmosphere: 3

Food: 3

Service: 1

Redeem free bday cookie

Atmosphere: 5

Food: 5

Service: 5

The person making the food doesn't need to work around customers.We will never go back

Ron Tavia was amazing and Rita as well great to see smiling faces every morning when I come to get my soup and apple keep up the great work Panera bread

Great breads and solid coffee.