I waited a long time (20 min) for my small 2 bagel order -7 other customers came and went and I was still waiting .. when I asked about my order they said oh we're waiting on eggs -really ? Cause the 7 people behind me didn't have eggs in their bagels ... poor communication and poor management ! Won't be back anytime soon !!
Atmosphere: 5
Food: 5
Service: 1
Jessica Stafford
Excellent customer service! There was a really difficult customer in front of me and Luna handled the situation with grace. My everything bagel and passion fruit sunrise were on point!
Atmosphere: 5
Food: 5
Service: 5
Kev Herron
Horrible customer service. I asked for no ice in my drink and they filled the cup up half way. They said they would charge me for 2 drinks if they had to fill it up completely with no ice. 😡 She seemed like a manager too. That's my 1st and last visit there.
Service: 1
Amy Lasiter
The food is always delicious!! I love their coffee and the staff is always super friendly!
Atmosphere: 5
Food: 5
Service: 5
Patricia Adams
Out of bagels. When asked said they did make more but all out. Nobody in drive through or parking lot. Looked closed and with those workers probably closing soon. Left with no food.
Lisa Lincoln
Great food, but do not go through the drive thru. I waited 40 minutes for two basic sandwiches, a coffee and orange juice. She also gave me a chocolate shake instead of a chocolate cream cold brew. She apologized and made a cold brew for me. Sweet girl, but she seemed overwhelmed. Maybe they’re understaffed?
Food: 4
Service: 2
George Altevogt
I have visited three times in the last month with the exact same order. I never have special instructions. Every time I order, my sandwich is made a different way (and never the way the menu states).
If you are out of something, just communicate it. If your staff doesn't know how to prepare the menu, then please train them!
Atmosphere: 3
Food: 2
Service: 2
Luis Ugarte
Normally I do not post comments online but this time I wanted to do it because of the good service I receive every time I go to buy my breakfast, I could say that I am a beagle lover and in this place I always receive good service I could say from almost all the staff starting with the manager, the big surprise that I got when I wanted to post my comment was that many people as customers are not happy because of the stars they put, well I want to be very clear and I think I know why, the truth is I do not like injustice because every time I go I always see that there are abusive and cheating customers outside the store checking the orders and telling each other to fight over the free order, I personally have had to open my mout and tell them something and they pretend they don't understand me, I could say that most of the people who do not get what they want are the ones who take it out on the comments, well, I just wanted to express myself and let the owners or managers know abour that cituacion and pay more attention with that people.
Atmosphere: 5
Food: 5
Service: 5
Norma Jimenez- Ugarte
Great place! Love the service, love the manager she’s great. The workers even though they young are very nice always welcome me always smiling they apologize if they don’t have the bagel you want if they don’t have it. Store, restrooms clean. But sometimes is sad to see people that they not nice are rude to them just because they don’t have the bagels or your order is delayed but is because they busy!!!! So sad how people talked to this nice workers are not nice to them. Just happy with this location.
Always great service and high-quality food. The store manager, Amanda, is amazing—always pleasant, with a smile that can warm up any room. I would definitely recommend this location.
Atmosphere: 5
Food: 5
Service: 5
freddie johnson
I go there every morning after work anx the food is always so good
Atmosphere: 5
Food: 5
Service: 5
Meg
Everybody was so nice and accommodating, I had special requests and it was no hassle for them!
Atmosphere: 5
Food: 5
Service: 5
Narurtobro 100
Really nice food and good peeps
Atmosphere: 5
Food: 5
Service: 5
Meg Williams
Wonderful food and everybody went above and beyond!!
Very rude staff
Atmosphere: 1
Food: 1
Service: 1
I waited a long time (20 min) for my small 2 bagel order -7 other customers came and went and
I was still waiting .. when I asked about my order they said oh we're waiting on eggs -really ? Cause the 7 people behind me didn't have eggs in their bagels ... poor communication and poor management ! Won't be back anytime soon !!
Atmosphere: 5
Food: 5
Service: 1
Excellent customer service! There was a really difficult customer in front of me and Luna handled the situation with grace. My everything bagel and passion fruit sunrise were on point!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service. I asked for no ice in my drink and they filled the cup up half way. They said they would charge me for 2 drinks if they had to fill it up completely with no ice. 😡 She seemed like a manager too. That's my 1st and last visit there.
Service: 1
The food is always delicious!! I love their coffee and the staff is always super friendly!
Atmosphere: 5
Food: 5
Service: 5
Out of bagels. When asked said they did make more but all out. Nobody in drive through or parking lot. Looked closed and with those workers probably closing soon. Left with no food.
Great food, but do not go through the drive thru. I waited 40 minutes for two basic sandwiches, a coffee and orange juice. She also gave me a chocolate shake instead of a chocolate cream cold brew. She apologized and made a cold brew for me. Sweet girl, but she seemed overwhelmed. Maybe they’re understaffed?
Food: 4
Service: 2
I have visited three times in the last month with the exact same order. I never have special instructions. Every time I order, my sandwich is made a different way (and never the way the menu states).
If you are out of something, just communicate it. If your staff doesn't know how to prepare the menu, then please train them!
Atmosphere: 3
Food: 2
Service: 2
Normally I do not post comments online but this time I wanted to do it because of the good service I receive every time I go to buy my breakfast, I could say that I am a beagle lover and in this place I always receive good service I could say from almost all the staff starting with the manager, the big surprise that I got when I wanted to post my comment was that many people as customers are not happy because of the stars they put, well I want to be very clear and I think I know why, the truth is I do not like injustice because every time I go I always see that there are abusive and cheating customers outside the store checking the orders and telling each other to fight over the free order, I personally have had to open my mout and tell them something and they pretend they don't understand me, I could say that most of the people who do not get what they want are the ones who take it out on the comments, well, I just wanted to express myself and let the owners or managers know abour that cituacion and pay more attention with that people.
Atmosphere: 5
Food: 5
Service: 5
Great place! Love the service, love the manager she’s great. The workers even though they young are very nice always welcome me always smiling they apologize if they don’t have the bagel you want if they don’t have it.
Store, restrooms clean.
But sometimes is sad to see people that they not nice are rude to them just because they don’t have the bagels or your order is delayed but is because they busy!!!!
So sad how people talked to this nice workers are not nice to them.
Just happy with this location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always great service and high-quality food. The store manager, Amanda, is amazing—always pleasant, with a smile that can warm up any room. I would definitely recommend this location.
Atmosphere: 5
Food: 5
Service: 5
I go there every morning after work anx the food is always so good
Atmosphere: 5
Food: 5
Service: 5
Everybody was so nice and accommodating, I had special requests and it was no hassle for them!
Atmosphere: 5
Food: 5
Service: 5
Really nice food and good peeps
Atmosphere: 5
Food: 5
Service: 5
Wonderful food and everybody went above and beyond!!
Atmosphere: 5
Food: 5
Service: 5
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