The food is always amazing at this place and the staff very friendly, but ordering food via the website is absolutely horrible as it always declines any form of payment I use due to "incorrect card information" despite the information being correct.
Atmosphere: 5
Food: 5
Service: 4
M J
We’re regulars and we love it!
Atmosphere: 5
Food: 5
Service: 5
Bre Solis
One of my favorite Thai restaurants! I have been going here for the past couple years and the food never disappoints. Friendly staff and cozy atmosphere if you are dining in. Portions are great for the price and the food is delicious. I love getting the pad thai, sesame chicken, fried rice, or beef pho.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Drunken Noodle and Fried Rice, Fresh Thai Fried Rice, Junior Pad Thai, Sesame Chicken
Stephanie JH
This place is so, so good! I’ve been there multiple times (both dine in and takeout) and haven’t been anything but pleased.Do yourself a favor and order the pad woonsen with chicken and the Vietnamese spring rolls. You’ll be happy you did! 5 stars!!
Atmosphere: 5
Food: 5
Service: 5
P S
Front desk staff needs some serious training. This place is not equipped / able to handle more than 5 orders, if you see more than few table occupied, run to some other place. Extreamly long wait times, you will not get status on your order. Once you place the order, these guys take their sweet time to get the orders ready and the worst part is they will not tell you how long your order will take, they will stop talking to you. This is the 3rd time we tried this place with same experience and in all 3 orders somehow they get the order wrong miss an item. First they provide zero service, on top of it they want you to tip them generously for your wrong orders. NOT RECOMMENDED!!
Atmosphere: 1
Food: 3
Service: 1
Ajith Mathew
Hello everyone. I wasn’t going to write this review initially, but my conscience is not letting me do that. So with that being said, here we go. On Friday(02/09/24) me, my wife & 2yr old kiddo went to dine in. We walked in & waited to see if anybody acknowledged or noticed to help us find a table somewhere. Since we didn’t get anybody to seat us, we went ahead & sat ourselves in the one of the many open tables. No biggie. Thought it wouldn’t hurt because there were so many open tables. At the time we went, there was only one customer eating in the dining area. Eventually, a gentleman came over & put menus on our table, no greeting, didn’t say a word or gave any kind of acknowledgement. Then he came back with lukewarm water with no ice in halfway washed cups & i’m not exaggerating. He then went away for a bit & eventually came back to take our order. Food came out and it was pretty decent. I’m not writing this review to critique or complain about the food, but just principles. I’ll get to that part shortly. Although the sweet sticky rice could use a little bit of work, since it was dry. After/while we ate our food, our server never once came back to check on us. Just to ask how the food was or if we needed anything. Mind you, if it was a busy time, I’ll completely understand. There was a young lady working at the same time also. She came to us eventually, made sure we were good & was very polite. After our meal was done, the gentleman came back with our receipt, again didn’t ask us if we needed anything, just robotic. And this is when I noticed something on my receipt. I wish I had the original ticket where it said “gratuity 20%.” I only have the copy of the receipt after payment & it only says “tip” instead of “gratuity.”(*PIC ATTACHED*) I questioned the gentleman regarding the gratuity. He said that “we charge 20% gratuity for all dine in now.” I thought this was odd due to the percentage & also the number of party dining in. I’ve seen places where they charge gratuity for a party of 6 or more people. But it is what it is. So here’s my problem/concern. You(Fresh Thai) is expecting/charging a 20% gratuity/tip for subpar service. I wouldn’t have been bothered as much if I’ve received decent service. Please don’t get me wrong. I believe it’s a tough industry to work in & those tips are earned through hard work & good customer Service. So I’m all in for tipping. I kept calm & didn’t want to be confrontational, since that’s not my style especially with other customers around. So I just paid & left. After I left, I recall seeing the same server giving an IPad to another customer for payment. I thought this was odd too since I was just given a pre printed receipt with a pre selected gratuity amount. It could be something or it could be nothing, just a thought. Moral of the story is if you(Fresh Thai) is charging people 20% gratuity, at least put forth an effort & give decent service. I definitely won’t be coming back again. Hope this review helps someone.
Atmosphere: 1
Food: 3
Service: 1
N DeSilva
ABSOLUTELY DELICIOUS AND FAST SERVICE!!Parking: Parking lot is shared by other businesses so during peek hours it is a bit difficult but not impossible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Sauce, Crab Fried Rice, Yellow Curry, Curry Fried Rice, Pineapple Fried Rice, Sesame Chicken, Chicken and Duck Curry, Pad See EW, Chicken Satay, Thai Egg Rolls 2, Sticky Rice, Drunken Noodle, Tom Yum Soup, Tom Yum Noodle Soup, Tom Kha Soup, Green Curry, Crab Rangoon, Kids Pad Thai, Seafood in Fresh Coconut, Red Curry
Ms. Kea
My first time trying yesterday and I must say I will be back. It was very delicious.
Atmosphere: 5
Food: 5
Service: 5
Lori Rhinefort
This is our favorite spot to go when we go out to eat!! Service is great and the Thai is the best I have ever had!!!
Atmosphere: 5
Food: 5
Service: 5
Kinjal Raulji
Was visiting second time , ordered Tom kha soup, and made very clear twice, upon serving I got Tom yum soup. Everyone makes mistake, mistake is fine but when I called the server to inform that my order is wrong she said you pointed out at the other soup. That’s very poor way to respond to a customer. If you can’t remember the order make a practice of writing down the order and making sure with the customer once before you leave the table. And not to mention, when you are in customer service business how you talk to a customer is a key along with your food. Well I paid for the food which I didn’t order and didn’t even eat. Giving 3 star for the food I had on first visit. I will remember the taste of what I had on first visit , a warp bowl of soup with warm customer service.
This is a very clean and cute little restaurant. The service was very friendly and the food was delicious! We had the chicken fried dumplings and the heavenly pork as appetizers and they did not disappoint. The roasted duck curry was amazing, such good flavor and so fresh! The chicken pho was also delicious. They have the best pho broth that I have tasted. I can't wait to go back and try more of their delicious food!
Atmosphere: 5
Food: 5
Service: 5
Joy_12wert3!
I was at fresh thai for the first time, because I flew from Germany to the USA. I was born in Thailand, and I love Thai food. The service was very friendly.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Tom Kha Soup, Red Curry
Ravena B.
The food is always fresh, hot and tasty. However, The customer service is not as good. I've been going for 2 years and do not recall ever receiving good customer service. If you don't care about the customer service, I recommend this place because the food is worth trying. If you do mind, I don't recommend.
Brenda R.
The food is great. I ordered the yellow curry spice level 4, the Tom yum soup with noodles and the spring rolls. All were fantastic! I would highly recommend trying it out. I love that you can order to-go on their app too.
Dee Dee S.
Great neighborhood place. Service is definitely more in line with fast casual so don't expect much. Food is delicious, always hot and generally fast. Spice level varies even when you pick the same level each time.
The food is always amazing at this place and the staff very friendly, but ordering food via the website is absolutely horrible as it always declines any form of payment I use due to "incorrect card information" despite the information being correct.
Atmosphere: 5
Food: 5
Service: 4
We’re regulars and we love it!
Atmosphere: 5
Food: 5
Service: 5
One of my favorite Thai restaurants! I have been going here for the past couple years and the food never disappoints. Friendly staff and cozy atmosphere if you are dining in. Portions are great for the price and the food is delicious. I love getting the pad thai, sesame chicken, fried rice, or beef pho.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Drunken Noodle and Fried Rice, Fresh Thai Fried Rice, Junior Pad Thai, Sesame Chicken
This place is so, so good! I’ve been there multiple times (both dine in and takeout) and haven’t been anything but pleased.Do yourself a favor and order the pad woonsen with chicken and the Vietnamese spring rolls. You’ll be happy you did! 5 stars!!
Atmosphere: 5
Food: 5
Service: 5
Front desk staff needs some serious training. This place is not equipped / able to handle more than 5 orders, if you see more than few table occupied, run to some other place. Extreamly long wait times, you will not get status on your order. Once you place the order, these guys take their sweet time to get the orders ready and the worst part is they will not tell you how long your order will take, they will stop talking to you. This is the 3rd time we tried this place with same experience and in all 3 orders somehow they get the order wrong miss an item. First they provide zero service, on top of it they want you to tip them generously for your wrong orders. NOT RECOMMENDED!!
Atmosphere: 1
Food: 3
Service: 1
Hello everyone. I wasn’t going to write this review initially, but my conscience is not letting me do that. So with that being said, here we go. On Friday(02/09/24) me, my wife & 2yr old kiddo went to dine in. We walked in & waited to see if anybody acknowledged or noticed to help us find a table somewhere. Since we didn’t get anybody to seat us, we went ahead & sat ourselves in the one of the many open tables. No biggie. Thought it wouldn’t hurt because there were so many open tables. At the time we went, there was only one customer eating in the dining area. Eventually, a gentleman came over & put menus on our table, no greeting, didn’t say a word or gave any kind of acknowledgement. Then he came back with lukewarm water with no ice in halfway washed cups & i’m not exaggerating. He then went away for a bit & eventually came back to take our order. Food came out and it was pretty decent. I’m not writing this review to critique or complain about the food, but just principles. I’ll get to that part shortly. Although the sweet sticky rice could use a little bit of work, since it was dry. After/while we ate our food, our server never once came back to check on us. Just to ask how the food was or if we needed anything. Mind you, if it was a busy time, I’ll completely understand. There was a young lady working at the same time also. She came to us eventually, made sure we were good & was very polite. After our meal was done, the gentleman came back with our receipt, again didn’t ask us if we needed anything, just robotic. And this is when I noticed something on my receipt. I wish I had the original ticket where it said “gratuity 20%.” I only have the copy of the receipt after payment & it only says “tip” instead of “gratuity.”(*PIC ATTACHED*) I questioned the gentleman regarding the gratuity. He said that “we charge 20% gratuity for all dine in now.” I thought this was odd due to the percentage & also the number of party dining in. I’ve seen places where they charge gratuity for a party of 6 or more people. But it is what it is. So here’s my problem/concern. You(Fresh Thai) is expecting/charging a 20% gratuity/tip for subpar service. I wouldn’t have been bothered as much if I’ve received decent service. Please don’t get me wrong. I believe it’s a tough industry to work in & those tips are earned through hard work & good customer Service. So I’m all in for tipping. I kept calm & didn’t want to be confrontational, since that’s not my style especially with other customers around. So I just paid & left. After I left, I recall seeing the same server giving an IPad to another customer for payment. I thought this was odd too since I was just given a pre printed receipt with a pre selected gratuity amount. It could be something or it could be nothing, just a thought. Moral of the story is if you(Fresh Thai) is charging people 20% gratuity, at least put forth an effort & give decent service. I definitely won’t be coming back again. Hope this review helps someone.
Atmosphere: 1
Food: 3
Service: 1
ABSOLUTELY DELICIOUS AND FAST SERVICE!!Parking: Parking lot is shared by other businesses so during peek hours it is a bit difficult but not impossible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Sauce, Crab Fried Rice, Yellow Curry, Curry Fried Rice, Pineapple Fried Rice, Sesame Chicken, Chicken and Duck Curry, Pad See EW, Chicken Satay, Thai Egg Rolls 2, Sticky Rice, Drunken Noodle, Tom Yum Soup, Tom Yum Noodle Soup, Tom Kha Soup, Green Curry, Crab Rangoon, Kids Pad Thai, Seafood in Fresh Coconut, Red Curry
My first time trying yesterday and I must say I will be back. It was very delicious.
Atmosphere: 5
Food: 5
Service: 5
This is our favorite spot to go when we go out to eat!! Service is great and the Thai is the best I have ever had!!!
Atmosphere: 5
Food: 5
Service: 5
Was visiting second time , ordered Tom kha soup, and made very clear twice, upon serving I got Tom yum soup. Everyone makes mistake, mistake is fine but when I called the server to inform that my order is wrong she said you pointed out at the other soup. That’s very poor way to respond to a customer. If you can’t remember the order make a practice of writing down the order and making sure with the customer once before you leave the table. And not to mention, when you are in customer service business how you talk to a customer is a key along with your food. Well I paid for the food which I didn’t order and didn’t even eat. Giving 3 star for the food I had on first visit. I will remember the taste of what I had on first visit , a warp bowl of soup with warm customer service.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
This is a very clean and cute little restaurant. The service was very friendly and the food was delicious! We had the chicken fried dumplings and the heavenly pork as appetizers and they did not disappoint. The roasted duck curry was amazing, such good flavor and so fresh! The chicken pho was also delicious. They have the best pho broth that I have tasted. I can't wait to go back and try more of their delicious food!
Atmosphere: 5
Food: 5
Service: 5
I was at fresh thai for the first time, because I flew from Germany to the USA. I was born in Thailand, and I love Thai food. The service was very friendly.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Tom Kha Soup, Red Curry
The food is always fresh, hot and tasty. However, The customer service is not as good. I've been going for 2 years and do not recall ever receiving good customer service. If you don't care about the customer service, I recommend this place because the food is worth trying. If you do mind, I don't recommend.
The food is great. I ordered the yellow curry spice level 4, the Tom yum soup with noodles and the spring rolls. All were fantastic! I would highly recommend trying it out. I love that you can order to-go on their app too.
Great neighborhood place. Service is definitely more in line with fast casual so don't expect much. Food is delicious, always hot and generally fast. Spice level varies even when you pick the same level each time.