It only takes 8 minutes to make a cheese pizza. I ordered carry out from home. Drove 15 minutes to the store, then waited another 25 minutes in the store for an 8 minute pizza. Something wrong with the way the 5 inside employees are being managed if a customer sits in your store for more than 15 minutes period. Even worse that it took 45 minutes to take a pie off the rack and stick it on the conveyor belt!! That was my last visit till management changes.
Service: 1
Eric Stedman
This location is horrible! New to the area so looking for good spots around me I can frequent. I have tried this place 3 times but I will not be back.The staff is annoyed by your presence each time I have come here. That is one thing I can deal with but I can’t deal with a horrible product multiple times. UNDERCOOKED and halfway sliced pizza….CAN say we didn’t try very hard. Don’t make too many reviews but this is so disappointing I can’t help. DONT GO HERE!
Katie Anderson
This place has continuously let us down. Delivery times are hours of time inaccurate. Nobody can answer the phone. I’ve currently been on hold with this location for over 27 minutes and they keep rolling it over to hold again and again. I couldn’t cancel my order and get a refund even if I wanted to at this point. In the past, hey have quite literally never gotten our order correct in the past. Thought we’d give them 1 more chance. It’s been over 1.5 hrs (not peak time) and we still don’t have our order nor can we talk to a human. This was the last time we ever give this location our business. It’s a shame as historically, Papa John’s has been decent pizza. This location needs a complete turnover apparently...
Service: 1
Candice Cooper
Kiley and Caydin are both delightful employees...they were both able to help me with my questions!
Atmosphere: 5
Food: 5
Service: 5
Tiffany
UPDATE just as I expected, I wasn’t reimbursed for my pizza that didn’t arrive in the box! Ordered pizza for my family…one pizza didn’t arrive…when I called the store I was told unfortunately they could not send my pizza as they had no way to prove it didn’t arrive. When I asked to be refunded I was put on hold to see if it was something the manager would be able to approve. The associate returned to the call to advise I would be refunded in 2-3 business days. Although I appreciate it, I don’t feel it will happen!!! Photo of the empty box I received instead
Brandy H
This location sucks! Look at this food! My order was incorrect and they refused to assist me! Then they have an attitude! Y’all won’t get my services ever again! This location is awful!
Atmosphere: 1
Food: 1
Service: 1
Brian Sublet
Pizza was hot & good! The service was even better! This will be our Friday night go to from here on out! 10 Stars. The garlic butter dip is always the best!.
Atmosphere: 5
Food: 5
Service: 5
Rad Wadud
I ordered online for pickup. The guys at the store closed the store before midnight and refused to get my order.
Service: 1
McLovinDaGreen
Restroom was the dirtiest I’ve seen at any food place. Spider webs all around the front door. Can’t imagine they clean well in the kitchen.
Atmosphere: 2
Service: 3
Erica Frazier
Staff has poor customer service… last three times I ordered here there was an error on my order each time.
Bad customer service. I used to love this place and it has gone down hill so much in the last several months, I would never recommend
Atmosphere: 1
Food: 1
Service: 1
Ortiz Ortiz
This store just needs better management. I have tried to give them a few chances just because it is the closest store to my home but I always have a bad experience. My orders arrive almost 2 hours after placing the order or I find hair in the pizzas. I try calling the store and no one ever answers. Today I found hair AGAIN in my pizza. This is so disturbing and now I wonder about the employees hygiene.
Atmosphere: 1
Food: 1
Service: 1
George Young
Great place
Kid-friendliness: Very kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Dalton Leman
This Papa John's is truly above and beyond their staff. Their management went above the call of duty to provide five-class service and yes five class even for a pizza joint It was clean and fast. I was in and out in less than 15 minutes
It only takes 8 minutes to make a cheese pizza. I ordered carry out from home. Drove 15 minutes to the store, then waited another 25 minutes in the store for an 8 minute pizza. Something wrong with the way the 5 inside employees are being managed if a customer sits in your store for more than 15 minutes period. Even worse that it took 45 minutes to take a pie off the rack and stick it on the conveyor belt!! That was my last visit till management changes.
Service: 1
This location is horrible! New to the area so looking for good spots around me I can frequent. I have tried this place 3 times but I will not be back.The staff is annoyed by your presence each time I have come here. That is one thing I can deal with but I can’t deal with a horrible product multiple times. UNDERCOOKED and halfway sliced pizza….CAN say we didn’t try very hard. Don’t make too many reviews but this is so disappointing I can’t help. DONT GO HERE!
This place has continuously let us down. Delivery times are hours of time inaccurate. Nobody can answer the phone. I’ve currently been on hold with this location for over 27 minutes and they keep rolling it over to hold again and again. I couldn’t cancel my order and get a refund even if I wanted to at this point. In the past, hey have quite literally never gotten our order correct in the past. Thought we’d give them 1 more chance. It’s been over 1.5 hrs (not peak time) and we still don’t have our order nor can we talk to a human. This was the last time we ever give this location our business. It’s a shame as historically, Papa John’s has been decent pizza. This location needs a complete turnover apparently...
Service: 1
Kiley and Caydin are both delightful employees...they were both able to help me with my questions!
Atmosphere: 5
Food: 5
Service: 5
UPDATE just as I expected, I wasn’t reimbursed for my pizza that didn’t arrive in the box!
Ordered pizza for my family…one pizza didn’t arrive…when I called the store I was told unfortunately they could not send my pizza as they had no way to prove it didn’t arrive. When I asked to be refunded I was put on hold to see if it was something the manager would be able to approve. The associate returned to the call to advise I would be refunded in 2-3 business days. Although I appreciate it, I don’t feel it will happen!!! Photo of the empty box I received instead
This location sucks! Look at this food! My order was incorrect and they refused to assist me! Then they have an attitude! Y’all won’t get my services ever again! This location is awful!
Atmosphere: 1
Food: 1
Service: 1
Pizza was hot & good! The service was even better! This will be our Friday night go to from here on out! 10 Stars. The garlic butter dip is always the best!.
Atmosphere: 5
Food: 5
Service: 5
I ordered online for pickup. The guys at the store closed the store before midnight and refused to get my order.
Service: 1
Restroom was the dirtiest I’ve seen at any food place. Spider webs all around the front door. Can’t imagine they clean well in the kitchen.
Atmosphere: 2
Service: 3
Staff has poor customer service… last three times I ordered here there was an error on my order each time.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Pizza, 20 Oz Aquafina, Meatball Pepperoni Pizza, Garlic Knots, Chocolate Chip Cookie, Pepperoni Pizza
Restaurantji Recommends
Bad customer service. I used to love this place and it has gone down hill so much in the last several months, I would never recommend
Atmosphere: 1
Food: 1
Service: 1
This store just needs better management. I have tried to give them a few chances just because it is the closest store to my home but I always have a bad experience. My orders arrive almost 2 hours after placing the order or I find hair in the pizzas. I try calling the store and no one ever answers. Today I found hair AGAIN in my pizza. This is so disturbing and now I wonder about the employees hygiene.
Atmosphere: 1
Food: 1
Service: 1
Great place
Kid-friendliness: Very kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
This Papa John's is truly above and beyond their staff. Their management went above the call of duty to provide five-class service and yes five class even for a pizza joint It was clean and fast. I was in and out in less than 15 minutes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Fresh pizza! Fresh delivery
Atmosphere: 3
Food: 4
Service: 4
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