The staff here are all consistently pleasant and do their jobs well. The food is consistently Sonic. I've been going here for a little over 3 years now and have not noted any kind of corners cut in service or food.
Atmosphere: 5
Food: 5
Service: 5
C M
Bacon was completely burned ruining the whole burrito
Atmosphere: 1
Food: 1
Service: 3
Kacey Gideon
The most efficient and friendly Sonic we’ve ever encountered. Food is always prepared perfectly, order is always quick to come out, and employees always are cheerful and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Christopher Glerup
⭐️⭐️ The staff at this Sonic is always friendly and polite, but the food quality and consistency have been disappointing on multiple visits. I’ve received undercooked mozzarella sticks once, and another time I ordered a 6-piece but only got 4 in the bag. Most recently, I ordered a Frito Chili Cheese Wrap and got a small folded tortilla with just a few Fritos, chili, and cheese — nothing like the full, loaded wrap I’ve gotten from other Sonic locations.
It seems like this location struggles with quality control. The team has great customer service, but the food needs more attention to detail to match that same standard.
Food: 1
Service: 3
Alan
I had a cheeseburger for dinner. In 2 hours later began my seven trips to the bathroom. Apparently there was something wrong with the food tonight
Atmosphere: 3
Food: 1
Service: 4
Pelusita Ramirez
They need to work harder at the kitchen, orders are always cold
Atmosphere: 4
Food: 1
Service: 3
Melissa Crozier
Placed a breakfast order for a breakfast toaster with no egg. (So a grilled cheese with bacon) Staff was friendly, service was quick, outdoors area was clean. My complaint is (I use to work for sonic so I know how this works) They staff is trying to “beat a clock” and in turn my food gets slapped together and comes out 1/2 cold, see below picture! The cheese is only 3/4 of the way on the bread. As you can see it is only 1/2 melted. I took one bite and of course the bacon fell out of the sandwich. I couldn’t move it onto the bread as it is cheese and was stuck just enough on to bread I had to eat it like this. Good points for the fountain drink being perfectly carbonated and the tater tots not being overly salted and crispy.
Atmosphere: 3
Food: 2
Service: 3
Tyler Mcfarlin
Apparently, they were too busy or too lazy to manually enter in the details of our gift card. So, they get to waste all that food and lose a customer. Manager didn’t even want to come out and discuss. American Express gift card. Super standard stuff here.
Kindle Hill
Burnt bacon 🤮
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Tots, Jr Breakfast Burrito
Sarah Bryant
My husband stopped by Sonic earlier and got ice cream for us to enjoy tonight. We started to eat it and it tasted like straight up soap, it was awful. We didn't realize it until after our son had finished off some of his. Now I'm concerned that we ingested something chemical wise - unknown what it is and what side effects we will have. Super disappointed and worried.
The Coke was flat! But everything and the people were fantastic. I love the pickle drink.
Atmosphere: 5
Food: 4
Service: 5
Grace Addington
My brother picked up what was supposed to be lunch for us on 8/7/2025 and they told him the fryers are down. They are the only Sonic in Aubrey currently open in my area as the one in Cross Roads is completely shut down now, so our only option. Since the fryers were down, we went with just burritos. They took a long time to get and the egg in them was disgusting, it was not even yellow at all and tasted horrible. There were also hairs in the food as well, which might have been an accident but could have been intentional based on the service he received. We will not be going here anymore, the food made us feel sick.
Atmosphere: 2
Food: 1
Service: 2
Jessie Johnson
Food was great! Servers seem nervous for some reasons though 😬
The staff here are all consistently pleasant and do their jobs well. The food is consistently Sonic. I've been going here for a little over 3 years now and have not noted any kind of corners cut in service or food.
Atmosphere: 5
Food: 5
Service: 5
Bacon was completely burned ruining the whole burrito
Atmosphere: 1
Food: 1
Service: 3
The most efficient and friendly Sonic we’ve ever encountered. Food is always prepared perfectly, order is always quick to come out, and employees always are cheerful and accommodating.
Atmosphere: 5
Food: 5
Service: 5
⭐️⭐️
The staff at this Sonic is always friendly and polite, but the food quality and consistency have been disappointing on multiple visits. I’ve received undercooked mozzarella sticks once, and another time I ordered a 6-piece but only got 4 in the bag. Most recently, I ordered a Frito Chili Cheese Wrap and got a small folded tortilla with just a few Fritos, chili, and cheese — nothing like the full, loaded wrap I’ve gotten from other Sonic locations.
It seems like this location struggles with quality control. The team has great customer service, but the food needs more attention to detail to match that same standard.
Food: 1
Service: 3
I had a cheeseburger for dinner. In 2 hours later began my seven trips to the bathroom. Apparently there was something wrong with the food tonight
Atmosphere: 3
Food: 1
Service: 4
They need to work harder at the kitchen, orders are always cold
Atmosphere: 4
Food: 1
Service: 3
Placed a breakfast order for a breakfast toaster with no egg. (So a grilled cheese with bacon) Staff was friendly, service was quick, outdoors area was clean. My complaint is (I use to work for sonic so I know how this works) They staff is trying to “beat a clock” and in turn my food gets slapped together and comes out 1/2 cold, see below picture! The cheese is only 3/4 of the way on the bread. As you can see it is only 1/2 melted. I took one bite and of course the bacon fell out of the sandwich. I couldn’t move it onto the bread as it is cheese and was stuck just enough on to bread I had to eat it like this.
Good points for the fountain drink being perfectly carbonated and the tater tots not being overly salted and crispy.
Atmosphere: 3
Food: 2
Service: 3
Apparently, they were too busy or too lazy to manually enter in the details of our gift card. So, they get to waste all that food and lose a customer. Manager didn’t even want to come out and discuss. American Express gift card. Super standard stuff here.
Burnt bacon 🤮
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Tots, Jr Breakfast Burrito
My husband stopped by Sonic earlier and got ice cream for us to enjoy tonight. We started to eat it and it tasted like straight up soap, it was awful. We didn't realize it until after our son had finished off some of his. Now I'm concerned that we ingested something chemical wise - unknown what it is and what side effects we will have. Super disappointed and worried.
Food: 1
Restaurantji Recommends
Just not my kinda restaurant
The Coke was flat! But everything and the people were fantastic. I love the pickle drink.
Atmosphere: 5
Food: 4
Service: 5
My brother picked up what was supposed to be lunch for us on 8/7/2025 and they told him the fryers are down. They are the only Sonic in Aubrey currently open in my area as the one in Cross Roads is completely shut down now, so our only option. Since the fryers were down, we went with just burritos. They took a long time to get and the egg in them was disgusting, it was not even yellow at all and tasted horrible. There were also hairs in the food as well, which might have been an accident but could have been intentional based on the service he received. We will not be going here anymore, the food made us feel sick.
Atmosphere: 2
Food: 1
Service: 2
Food was great! Servers seem nervous for some reasons though 😬
Atmosphere: 3
Food: 5
Service: 3
Food was fresh and hot.
Food: 3
Service: 5
Recommended dishes: Fries, Chicken Sandwich
Loading...