Subway

26795 US-380 Suite 1100, Little Elm
(469) 481-6810

Recent Reviews

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Dolores Canfield

Shoutout to Sierra because this girl can make a mean sandwich. She made 5 of them for me and i KNOW i stressed her out with my requests lol. She was so sweet and adorable!!! Literally the kindest person i’ve dealt with there. I did not have a SINGLE complaint from me or my family about the way their sandwiches were made (i have the worst luck with food .. not kidding) Thank you for a great experience Sierra and being awesome about having to make 5 sandwiches for my big family. Great service goes a long way to not making a crappy day worse for people. I love that you kept a smile on your face the whole time!! Keep it up sweet girl, your service makes the food taste great!

Atmosphere: 5

Food: 5

Service: 5

Israa

I haven’t had Subway in about six years, but I was craving it and decided to give it another try, even though it doesn’t have the best reputation on social media these days.

When I walked in, there was only one employee working, and a lady in front of me was ordering three sandwiches. I had to wait quite a while before it was my turn. The employee was polite and tried his best to help both of us, but by the time he finished making my sandwich, it had already gotten cold because he was busy preparing the other customer’s order.

When I finally got my sandwich, it looked unappetizing and tasted bland. By the time I got home, I actually started feeling sick from eating it and was up all night not feeling well. No wonder Subway seems to be declining as a chain, the quality of the food is terrible, and I’m not even sure the meat was real.

Unfortunately, I won’t be coming back to this location or eating at Subway again.

Atmosphere: 1

Food: 1

Service: 3

Rick Winchester

One of the nicer subways I have been too. Sandwich tech was great! Sandwich was great! Tables were a little sticky but i gave the the benefit of the doubt due to the LARGE catering order they were working on.

Atmosphere: 4

Food: 4

Service: 4

Abu Gianna Ammari

The service is very bad and it’s too too expensive this subway with the same sandwich for eight dollars here for $14 why

Atmosphere: 1

Food: 1

Service: 1

Kimberly McRoberts

First visiting this location, the service was top notch. The food was fresh and hot. There was only one person working the front line but he was courteous, proficient and friendly. I definitely will choose this location again.

Atmosphere: 5

Food: 5

Service: 5

Classy dellchel (Classydell)

go see Allie if you want to smile today I received the best customer service she made all of our sandwiches very quickly & they were neatly made

Atmosphere: 5

Food: 5

Service: 5

Braden Powers

I would not go here if you're trying to make a custom order for your sandwich like when I went to go order a chicken bacon ranch, they told me they can't change the chicken to the grilled chicken because of the owner would get on to them for doing it possibly firing them.

Atmosphere: 1

Food: 1

Service: 1

Lesli

I can Always rely on everything to be exactly as it should be when I come here. Thank you for your consistency in good food, service and getting everything right anew on time.

Atmosphere: 5

Food: 5

Service: 5

Skylar Jones

Employee - Travell was excellent - patient, informative, and made a great meal. Good customer service is hard to find nowadays, and he made my experience enjoyable

Atmosphere: 4

Food: 4

Service: 5

Joshua Barnhouse

Don’t bother trying to come at or after 9:30pm. Employee claimed their POS system “shuts down 30 minutes before closing and they can only take cash”. I understand not wanting to take orders right before closing, but 30 minutes before closing still seems reasonable for a QSR. Business should just update closing time 😒

Anthony Persichini

Rip off, never eating there again...

The quantity of veggies is laughable, even the meatballs are smaller, they no longer carry fresh tea (sweet or unsweetened), and they switched to Pepsi products.

The owner must be a cheap skate, cutting any corner they can. At the price they charge the food quantity and quality is appalling.

It's a sad day when McDonald's is a better deal than a sandwich shop. Really sad since I've been eaten at this location for 12 years. Quantity has been on a decline for a while. I won't step foot in there again.

Atmosphere: 1

Food: 1

Service: 1

Racheal Maugaotega

The employees at Subway consistently provide a warm and welcoming experience, always greeting customers with a smile and a positive attitude. They work quickly and efficiently, taking pride in making each order just right, even during the busiest hours. Their commitment to cleanliness and presentation is clear, with everything looking fresh and inviting. It’s evident that they care about their customers, often remembering regulars and going the extra mile to brighten someone’s day. Their hard work, professionalism, and friendly demeanor truly enhance the overall dining experience, making every visit enjoyable and reliable.

Atmosphere: 5

Chris

I don't know what people expect from a Subway but it's a fast food place. The interior, the food, and the service are that of fast food restaurant level. This location is a bit stingy with the sandwich toppings(?), though, so be prepared to ask for more if you even want the regular amount you'd normally get elsewhere. The workers do not look like they enjoy working or being there so their demeanor will reflect that. Either way, it's a fast food place and it's Subway. Lower any expectations and you'll be ok.

Atmosphere: 3

Food: 3

Service: 3

Tim Freeman

They made my sandwich wrong on the app and refused to remake. Asked for refund and they said they can't because it was a mobile order and they can't honor refunds based on customer disagreement of how the sandwich was made. Crazy!!!! After looking at the reviews, I should've known not to be a patron here.

Atmosphere: 1

Food: 1

Service: 1

TNT Freight Services

Horrible Customer Service. They don't value your business and the employees are rude!

Atmosphere: 1

Service: 1

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