It's unfortunate this is the ONLY Wendy's on 380. Because this location SUCKS. The people that work here can't take an order correctly, their scanners don't work and they cant be bothered to at least pretend they care about doing a good job.
Look, I get it. I worked at taco bell when I was 19. It sucked but I never clocked in and did a bad job or was rude.
If you don't like your job then quit instead of making it everyone else's problem that you're miserable. Won't be returning to this garbage location.
Service: 1
kashmunnyhunny
I ordered the number 8… got the wrong food.. fries were cold!
Food: 1
Service: 3
eyes c
I only got 2 frosties no complaints
Atmosphere: 5
Food: 5
Service: 5
T- Dub
Over priced for what you get.
Atmosphere: 3
Food: 3
Service: 3
Bae Nae
The last few times I’ve ordered a baked potato from this location, they’ve given me raw potatoes
Food: 2
Dee
I loved this Wendy’s I’ve never had a a bad experience until today I usually go around 12 AM but today I went at 10 the staff tonight were very rude. They threw sauce at us. Didn’t give us what we paid for and kept getting attitudes when we would ask for the things we paid for. I was very dissatisfied tonight.
Atmosphere: 1
Food: 5
Service: 1
JT Utter
Sent my daughter to get food for my wife and I and she ordered 2 burgers, 10 nuggets, a small frosty and a large chili which comes out to around 19$ with tax... when my daughter came home she had 3 times the amount of food... we thought we got someone elses order and when we saw the receipt... we got over charged by Danya and they don't even have a working phone to get resolved. This is theft from the customer and from the business overall... inexcusable. We will be contacting corporate about this matter.
Service: 1
Robin Harris
visited this Wendy’s location today with my children and had one of the most unprofessional and disrespectful experiences I’ve ever had at a restaurant.
When I arrived, the manager, Azelea, stated the credit card machine was not working and they were only accepting cash. I calmly agreed and proceeded with my order.
I then attempted to use a valid Wendy’s app coupon, and was told the scanner “wasn’t working.” I politely asked if the $2 discount could be applied manually, which is a common solution at most restaurants. Instead of offering help or basic customer service, the manager refused and then told me she was denying me service entirely.
I was shocked — especially in front of my kids. I was not rude, loud, or argumentative. I simply asked a reasonable question and was met with hostility and refusal.
This felt discriminatory, dismissive, and completely unacceptable. No customer should be treated this way, especially by management.
I am requesting that corporate review this situation, retrain the staff on professionalism and customer service, and address why a paying customer was denied service without cause.
This experience has genuinely made me reconsider ever returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Deshane Davis
The most disrespectful, unorganized, unprofessional and lack of communication in this particular location is beyond me. When asked and acknowledged about an up cost to original opposed to grilled And acknowledged and you still give me grilled and it’s dry is mind boggling. I paid for the up cost and you still gave me horrible service is crazy. Fast food is going to trash on top of your supposed management being rude and inconsiderate is crazy. You had to call a GM to give me a refund on yall downfall is crazy. I was patient but the lack of empathy in the downfall of there mistake made me upset. Do better!!! This is why fast food is losing money and will lose mine as well!! 😡😡 The picture is of the not so smart manager that was not trained properly. Do better !!
Atmosphere: 1
Food: 1
Service: 1
Amanda Hill
This location is so frustrating to visit, as well as to place online and Uber Eats orders from. The service is horrible IN PERSON let alone when you dare to order online or through Uber. 99% something will be missing or wrong. Ordered through Uber and was missing all my sauces, INCLUDING those I paid extra for. My straw wasn’t in the bag…it’s always something at this location.
I had and online order and whe I picked it up it was not hot and the workers had an attitude an my fries was not even filled like it was supposed to be I orders a large fry and pku my chicken sandwich was not cooked all the way ….disgusting!!
Atmosphere: 1
Food: 1
Service: 1
Denis Sansoucie
Love the chili.
Atmosphere: 5
Food: 5
Service: 5
Alyssa Hoyt
Rude employees and day old food that they try to say is “fresh”
Honestly hope this place goes out of business and gets replaced with something better
Atmosphere: 1
Food: 1
Service: 1
M G
This has to be one of the worst Wendy's I've ever been. I beg of you to avoid this place at all costs.
Atmosphere: 1
Food: 1
Service: 1
D.R. Ali
Very long wait (+20) minutes to pick up an order. Pick up instructions said to enter building, but doors were closed.
It's unfortunate this is the ONLY Wendy's on 380. Because this location SUCKS. The people that work here can't take an order correctly, their scanners don't work and they cant be bothered to at least pretend they care about doing a good job.
Look, I get it. I worked at taco bell when I was 19. It sucked but I never clocked in and did a bad job or was rude.
If you don't like your job then quit instead of making it everyone else's problem that you're miserable. Won't be returning to this garbage location.
Service: 1
I ordered the number 8… got the wrong food.. fries were cold!
Food: 1
Service: 3
I only got 2 frosties no complaints
Atmosphere: 5
Food: 5
Service: 5
Over priced for what you get.
Atmosphere: 3
Food: 3
Service: 3
The last few times I’ve ordered a baked potato from this location, they’ve given me raw potatoes
Food: 2
I loved this Wendy’s I’ve never had a a bad experience until today I usually go around 12 AM but today I went at 10 the staff tonight were very rude. They threw sauce at us. Didn’t give us what we paid for and kept getting attitudes when we would ask for the things we paid for. I was very dissatisfied tonight.
Atmosphere: 1
Food: 5
Service: 1
Sent my daughter to get food for my wife and I and she ordered 2 burgers, 10 nuggets, a small frosty and a large chili which comes out to around 19$ with tax... when my daughter came home she had 3 times the amount of food... we thought we got someone elses order and when we saw the receipt... we got over charged by Danya and they don't even have a working phone to get resolved. This is theft from the customer and from the business overall... inexcusable. We will be contacting corporate about this matter.
Service: 1
visited this Wendy’s location today with my children and had one of the most unprofessional and disrespectful experiences I’ve ever had at a restaurant.
When I arrived, the manager, Azelea, stated the credit card machine was not working and they were only accepting cash. I calmly agreed and proceeded with my order.
I then attempted to use a valid Wendy’s app coupon, and was told the scanner “wasn’t working.” I politely asked if the $2 discount could be applied manually, which is a common solution at most restaurants. Instead of offering help or basic customer service, the manager refused and then told me she was denying me service entirely.
I was shocked — especially in front of my kids. I was not rude, loud, or argumentative. I simply asked a reasonable question and was met with hostility and refusal.
This felt discriminatory, dismissive, and completely unacceptable. No customer should be treated this way, especially by management.
I am requesting that corporate review this situation, retrain the staff on professionalism and customer service, and address why a paying customer was denied service without cause.
This experience has genuinely made me reconsider ever returning to this location.
Atmosphere: 1
Food: 1
Service: 1
The most disrespectful, unorganized, unprofessional and lack of communication in this particular location is beyond me. When asked and acknowledged about an up cost to original opposed to grilled And acknowledged and you still give me grilled and it’s dry is mind boggling. I paid for the up cost and you still gave me horrible service is crazy. Fast food is going to trash on top of your supposed management being rude and inconsiderate is crazy. You had to call a GM to give me a refund on yall downfall is crazy. I was patient but the lack of empathy in the downfall of there mistake made me upset. Do better!!! This is why fast food is losing money and will lose mine as well!! 😡😡 The picture is of the not so smart manager that was not trained properly. Do better !!
Atmosphere: 1
Food: 1
Service: 1
This location is so frustrating to visit, as well as to place online and Uber Eats orders from. The service is horrible IN PERSON let alone when you dare to order online or through Uber. 99% something will be missing or wrong. Ordered through Uber and was missing all my sauces, INCLUDING those I paid extra for. My straw wasn’t in the bag…it’s always something at this location.
Service: 1
Restaurantji Recommends
I had and online order and whe I picked it up it was not hot and the workers had an attitude an my fries was not even filled like it was supposed to be I orders a large fry and pku my chicken sandwich was not cooked all the way ….disgusting!!
Atmosphere: 1
Food: 1
Service: 1
Love the chili.
Atmosphere: 5
Food: 5
Service: 5
Rude employees and day old food that they try to say is “fresh”
Honestly hope this place goes out of business and gets replaced with something better
Atmosphere: 1
Food: 1
Service: 1
This has to be one of the worst Wendy's I've ever been. I beg of you to avoid this place at all costs.
Atmosphere: 1
Food: 1
Service: 1
Very long wait (+20) minutes to pick up an order. Pick up instructions said to enter building, but doors were closed.
Atmosphere: 2
Food: 3
Service: 2
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