Well we came to chicken express tonight and ordered to eat in at 9:30. The young man of another ethnicity with glasses was very short and the most unfriendly I have encountered at this establishment. It’s like he was upset that we even came in we had to repeat our order three times before he even started to enter into the computer. This is not how any customer should be treated with eye rolls and all.
Atmosphere: 1
Service: 1
Rachel Mason
Chicken express has been a staple in my family for decades. Foods always good, except, it used to be a reasonably priced go-to to feed the family. I cannot believe how much they have raised the prices, especially in the last year. Love yall but thats ridiculous
Frank Chavez
None of these Chicken Express places know how to make gizzards. They are always tough as can be. They need to go get the recipe from Bush's Chicken (a similar place but usually found a little further down in South Texas). Their chicken is okay but please go see what Bush's Chicken is doing and get their recipe for gizzards. Anyone who says their gizzards are good has not had good gizzards.
Atmosphere: 4
Food: 2
Service: 3
Eva Mcgee
Love it
Atmosphere: 5
Food: 5
Service: 5
CHRIST1ST SL
Drove 800+ miles to visit family. No Chicken Express' in Illinois. 2 young customer service girls were on it. Very fast, very friendly & great food!!!!
Atmosphere: 5
Food: 5
Service: 5
Angel
Worthless, they don't pay attention to what people order. Horrible customer service, a squirrel could do a better job.
Atmosphere: 1
Food: 1
Service: 1
Felicia Hickerson
My husband and I got chicken strips to go. Got home and immediately noticed the extremely light color of the fry on the chicken, not crispy at all. Broke apart the first piece, very rare at best. So we tested all of them, same thing. We boxed everything back up, my husband went back, about a 15 minute drive each way with traffic. He pointed out to them that the chicken was literally raw. They did not seem the least bit concerned that they were serving raw chicken. Are they not trained on the fact that consuming raw chicken can cause a serious case of food poisoning and/or other health issues that can be fatal. They did replace our order but here's real kicker, my husband broke open a couple of pieces from the new order before he left the store, he thought they looked OK. But when he got home and we tried to eat, 7 out of the 10 strips we got were still raw. These people are going to kill someone. We then didn't eat anything from our order. If they are that unconcerned about serving raw chicken they probably aren't very concerned with cross contamination either.
Atmosphere: 1
Food: 1
Service: 1
Wendell Hickerson
I wonder how many people have died from eating under cooked chicken from this location. We went through the drive thru and got two tenders meals. We got to the house, sat down at the table and started to eat. The tenders were very pink inside. We gathered the food up and drove back to Chicken Express. They mumbled under their breath but did redo the order. Drove back to the house, sat down at the table to pink chicken again. I should have shredded the chicken at their table. I give up. I will never get chicken from Chicken Express again. I DO NOT recommend Chicken Express!
I had a good time eating there and pretty fast service.
Atmosphere: 5
Food: 5
Service: 5
Monica
Overall place should be shut down witnessed several health code violations not to mention cold chicken several times. Not sure why everyone had an attitude. Like just start over completely
Atmosphere: 1
Food: 1
Service: 1
Faith Williams
Hot and good Everytime, if you have a problem they are extremely nice to fix it.
Atmosphere: 3
Food: 3
Service: 3
Amanda Cook
Food is good. Okra is A1 an the tea is super sweet an we love the ice... Praise the LORD
Atmosphere: 5
Food: 5
Service: 5
Carol Vizcaino
Can somebody tell me why a customer has to wait 20 minutes for bone-in chicken. Ask for a free drink for the inconvenience and was told the owners don't allow it! Customers are not a priority!
I like their fish fillet dinner.But I have to admit it's getting fairly expensive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rolls, Mashed Potatoes, Gravy, Fried Okra, Cole Slaw, Hush Puppies, Cherry Pie
Yummy hot/fresh chicken livers!
Atmosphere: 5
Food: 5
Service: 5
Well we came to chicken express tonight and ordered to eat in at 9:30. The young man of another ethnicity with glasses was very short and the most unfriendly I have encountered at this establishment. It’s like he was upset that we even came in we had to repeat our order three times before he even started to enter into the computer. This is not how any customer should be treated with eye rolls and all.
Atmosphere: 1
Service: 1
Chicken express has been a staple in my family for decades. Foods always good, except, it used to be a reasonably priced go-to to feed the family. I cannot believe how much they have raised the prices, especially in the last year. Love yall but thats ridiculous
None of these Chicken Express places know how to make gizzards. They are always tough as can be. They need to go get the recipe from Bush's Chicken (a similar place but usually found a little further down in South Texas). Their chicken is okay but please go see what Bush's Chicken is doing and get their recipe for gizzards. Anyone who says their gizzards are good has not had good gizzards.
Atmosphere: 4
Food: 2
Service: 3
Love it
Atmosphere: 5
Food: 5
Service: 5
Drove 800+ miles to visit family. No Chicken Express' in Illinois. 2 young customer service girls were on it. Very fast, very friendly & great food!!!!
Atmosphere: 5
Food: 5
Service: 5
Worthless, they don't pay attention to what people order. Horrible customer service, a squirrel could do a better job.
Atmosphere: 1
Food: 1
Service: 1
My husband and I got chicken strips to go. Got home and immediately noticed the extremely light color of the fry on the chicken, not crispy at all. Broke apart the first piece, very rare at best. So we tested all of them, same thing. We boxed everything back up, my husband went back, about a 15 minute drive each way with traffic. He pointed out to them that the chicken was literally raw. They did not seem the least bit concerned that they were serving raw chicken. Are they not trained on the fact that consuming raw chicken can cause a serious case of food poisoning and/or other health issues that can be fatal. They did replace our order but here's real kicker, my husband broke open a couple of pieces from the new order before he left the store, he thought they looked OK. But when he got home and we tried to eat, 7 out of the 10 strips we got were still raw. These people are going to kill someone. We then didn't eat anything from our order. If they are that unconcerned about serving raw chicken they probably aren't very concerned with cross contamination either.
Atmosphere: 1
Food: 1
Service: 1
I wonder how many people have died from eating under cooked chicken from this location. We went through the drive thru and got two tenders meals. We got to the house, sat down at the table and started to eat. The tenders were very pink inside. We gathered the food up and drove back to Chicken Express. They mumbled under their breath but did redo the order. Drove back to the house, sat down at the table to pink chicken again. I should have shredded the chicken at their table. I give up. I will never get chicken from Chicken Express again.
I DO NOT recommend Chicken Express!
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
I had a good time eating there and pretty fast service.
Atmosphere: 5
Food: 5
Service: 5
Overall place should be shut down witnessed several health code violations not to mention cold chicken several times. Not sure why everyone had an attitude. Like just start over completely
Atmosphere: 1
Food: 1
Service: 1
Hot and good Everytime, if you have a problem they are extremely nice to fix it.
Atmosphere: 3
Food: 3
Service: 3
Food is good. Okra is A1 an the tea is super sweet an we love the ice... Praise the LORD
Atmosphere: 5
Food: 5
Service: 5
Can somebody tell me why a customer has to wait 20 minutes for bone-in chicken. Ask for a free drink for the inconvenience and was told the owners don't allow it! Customers are not a priority!
Atmosphere: 2
Food: 5
Service: 3
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