I ordered from here at 6:10 and was told that my order was ready at 6:45. I went up there to pick my food I waited till 7:30 almost an hour after my email said it was ready for somebody to finally tell me my order was sitting in the back so now I have food that has been sitting for almost an hour because someone couldn't find my food absolutely ridiculous I would think twice before ordering here
Atmosphere: 1
Food: 1
Service: 1
Bradley Johnson
Ordered on the app and bought a few of the over priced ranch dipping cups. However they ran out of ranch, still charged me for it and did bare minimum to fix it. They replaced it with other dipping cups that don’t amount to ranch?? Garlic and mango habanero. They did not try to fix it whatsoever.
Mike Sonnamaker
Pizza was cold when delivered but had been burned around the edges.
Food: 1
Service: 2
Patrick Nichols
We haven’t ordered from Domino’s in years because of poor quality and service. We decided to try again simply because we had been given a gift card. Well, whoever gave us that gift card wasted their money. Order accepted at 5:25pm. Order in the oven at 5:32pm. Quality checked by a “quality captain” at 5:42pm which I assume that means the pizzas are done and ready to be boxed. As you can see in the photo, as of 6:32pm the order had still not been delivered. As you can imagine after over 50 minutes of being out of the oven the pizzas were cold when finally delivered which made already bad pizza even worse to consume. To top it off, I paid for extra sauces and a 2 liter soda which were not delivered with the order. Never again, sorry not sorry.
Food: 1
Service: 1
Rue Rue
We order pizza online and it literally came with no sauce what’s so ever. Then when we called azles store to ask about a replacement the manager told us we needed to send the pizza back which we understood and didn’t have a problem with but then he started saying how nothing could be eaten at all but we had already take a bite out of one piece and he started being rude about it. Afterwards we asked to speak to the manager not knowing we already were and he said “ oh you wanna speak to the manager, hi manager speaking” very rudely. This is very unprofessional for a business. We tried working something else out even asked about buying another one and he was still rude. This isn’t the first time our orders have been messed up but having the disrespectful service was the breaking point. Please do better.
Atmosphere: 1
Food: 1
Service: 1
Cristina
LEANNEE she was the best. Online service was down and I had to call (haven’t done that in too long) to order. I had to ask about discounts, I had to ask about delivery, while also asking on how best to order and she was the most patient, she was kind, she even put me on hold to make sure I got the best deal for my 2 pizzas. After being transferred a couple times before finally reaching the actual store, I expected her to be rude and impatient but she went above and beyond to help me. She also double checked my delivery spot and read me back my order. I never order over the phone anymore, but to experience such good customer service when you have to is unexpected. Thank you Leannnee for being so helpful and kind enough to guide me. Will 100% be ordering again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pacific Veggie Pizza
Kathryn Herrell
Keep up the great work guys!!!
Atmosphere: 5
Food: 5
Service: 5
Haylee Curtis
Crew tonight was on it ! Especially the guy cutting all the pizzas, he greeted every customer that walked in. Everyone was working hard. Great pizza !
So excited to have a buffet again. The workers are just as amazing. Giving a shout-out to our amazing waitress Sara. Thanks for always serving with a smile 😊
This is how we got our pizza. Not a good experience. We always order from here and never had an issue.
Atmosphere: 1
Food: 1
Service: 1
Rabecca Quesenbury
Everyone was so nice and food was so good!!!!
Atmosphere: 5
Food: 5
Service: 5
Robin Williams
We order pizza from here often and the pizza is always good. Today, I decided to order a Philly cheesesteak sandwich. The poorest looking sandwich I've ever seen! Nowhere even remotely close to the picture! Please stick to making pizza!
Food: 2
Service: 5
A J
Ready an hour after I was told it would be ready in 5 mins. Had to go in and ask even though it was car side.
Atmosphere: 1
Food: 1
Service: 1
Christopher Lee Geter
The pizzas I ordered were awesome, so loaded and flavorful. The associate that took my order was very professional and helpful, especially when it came to ordering the pizzas online and placing the order correctly.
I ordered from here at 6:10 and was told that my order was ready at 6:45. I went up there to pick my food I waited till 7:30 almost an hour after my email said it was ready for somebody to finally tell me my order was sitting in the back so now I have food that has been sitting for almost an hour because someone couldn't find my food absolutely ridiculous I would think twice before ordering here
Atmosphere: 1
Food: 1
Service: 1
Ordered on the app and bought a few of the over priced ranch dipping cups. However they ran out of ranch, still charged me for it and did bare minimum to fix it. They replaced it with other dipping cups that don’t amount to ranch?? Garlic and mango habanero. They did not try to fix it whatsoever.
Pizza was cold when delivered but had been burned around the edges.
Food: 1
Service: 2
We haven’t ordered from Domino’s in years because of poor quality and service. We decided to try again simply because we had been given a gift card. Well, whoever gave us that gift card wasted their money. Order accepted at 5:25pm. Order in the oven at 5:32pm. Quality checked by a “quality captain” at 5:42pm which I assume that means the pizzas are done and ready to be boxed. As you can see in the photo, as of 6:32pm the order had still not been delivered. As you can imagine after over 50 minutes of being out of the oven the pizzas were cold when finally delivered which made already bad pizza even worse to consume. To top it off, I paid for extra sauces and a 2 liter soda which were not delivered with the order. Never again, sorry not sorry.
Food: 1
Service: 1
We order pizza online and it literally came with no sauce what’s so ever. Then when we called azles store to ask about a replacement the manager told us we needed to send the pizza back which we understood and didn’t have a problem with but then he started saying how nothing could be eaten at all but we had already take a bite out of one piece and he started being rude about it. Afterwards we asked to speak to the manager not knowing we already were and he said “ oh you wanna speak to the manager, hi manager speaking” very rudely. This is very unprofessional for a business. We tried working something else out even asked about buying another one and he was still rude. This isn’t the first time our orders have been messed up but having the disrespectful service was the breaking point. Please do better.
Atmosphere: 1
Food: 1
Service: 1
LEANNEE she was the best. Online service was down and I had to call (haven’t done that in too long) to order. I had to ask about discounts, I had to ask about delivery, while also asking on how best to order and she was the most patient, she was kind, she even put me on hold to make sure I got the best deal for my 2 pizzas. After being transferred a couple times before finally reaching the actual store, I expected her to be rude and impatient but she went above and beyond to help me. She also double checked my delivery spot and read me back my order. I never order over the phone anymore, but to experience such good customer service when you have to is unexpected. Thank you Leannnee for being so helpful and kind enough to guide me. Will 100% be ordering again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pacific Veggie Pizza
Keep up the great work guys!!!
Atmosphere: 5
Food: 5
Service: 5
Crew tonight was on it ! Especially the guy cutting all the pizzas, he greeted every customer that walked in. Everyone was working hard. Great pizza !
Atmosphere: 5
Food: 5
Service: 5
Awesome place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pacific Veggie Pizza, Stuffed Cheesy Bread, Marinara, Parmesan Bread Bites
So excited to have a buffet again. The workers are just as amazing. Giving a shout-out to our amazing waitress Sara. Thanks for always serving with a smile 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Meat Lovers Pizza, Buffalo Chicken
Restaurantji Recommends
This is how we got our pizza. Not a good experience. We always order from here and never had an issue.
Atmosphere: 1
Food: 1
Service: 1
Everyone was so nice and food was so good!!!!
Atmosphere: 5
Food: 5
Service: 5
We order pizza from here often and the pizza is always good. Today, I decided to order a Philly cheesesteak sandwich. The poorest looking sandwich I've ever seen! Nowhere even remotely close to the picture! Please stick to making pizza!
Food: 2
Service: 5
Ready an hour after I was told it would be ready in 5 mins. Had to go in and ask even though it was car side.
Atmosphere: 1
Food: 1
Service: 1
The pizzas I ordered were awesome, so loaded and flavorful. The associate that took my order was very professional and helpful, especially when it came to ordering the pizzas online and placing the order correctly.
She was super helpful and very patient.
Atmosphere: 5
Food: 5
Service: 5
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