Golden Chick
11932 Elam Rd, Balch Springs
(214) 772-6190
Recent Reviews
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Always order doordash from here last time, old chicken and only 1 zing sauce with a 6 pc chicken tenders, worst golden chick. Staff does not care. Zing sauce only half way too.đ
Possibly the work Gilden Chick Iâve ever been too. (Strike 1) Tried to order a chicken sandwich at 9:30pm after work âall we have leftover is fried chicken.â đ asked if itâs been sitting under the heat lamp âwell sir, itâs 9:30 and we close at 10 so this is what we have. OkâŠbyeâŠ.sill take my money elsewhere
(Strike 2) Went back a week later and same thing except ar 9:30 they were out of chicken âall we have are chicken patties leftâŠweâre about to close.
(Strike 3) this time I tried to go during the day and order around 2:30pm. Went through my whole order and went to order extra rollsâŠâsorry sirâŠweâre out of rolls.â Huh? How do you run out of rolls at Golden Chick during the day on the weekend?
NowâŠIâve been coming to this location since it opened and itâs only in the last few months theyâve had these problems so it definitely a managerial/employee issue. What they donât realize is bad customer service in this area will shut a place down. Will be surprised if they last 1-2 more years in this location if this continues
Atmosphere: 1
Food: 1
Service: 1
I visited the drive thu today and I had to wait in the parking 25 minutes and they gave me dried chicken and the shrimp overcooked. Very bad service the shift manager was in the cell phone all the time. No supervision in the store.
Atmosphere: 1
Food: 2
Service: 2
Dietary restrictions: They have roasted chicken for those that don't want fried.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Golden Roast, Golden Fried Chicken
For my 6 piece tender I only received 1 sauce, which definitely didn't last for my whole meal. There's no seating indoors at this location.
Atmosphere: 3
Food: 4
Service: 5
When I ordered the 4pc tenders,take out there was a tender that was SO HARD and like it was old or still frozen it ruined my experience at this location and as a pregnant woman this made me scared I will not return but their customer service was good đ
Atmosphere: 3
Food: 1
Service: 4
The food was not good at all. I was missing the gravy for both meals and a mashed potatoes. The chicken strips were cold and tasted old. For this place to be fairly new the food is horrible. I will not spend another dime at this location.
Atmosphere: 1
Food: 1
Service: 5
They gave my pregnant 6 months sister raw chicken. What the hell. It was straight up not cooked right and so chewy this is nasty and not safe at all. Very unsanitary, if she ends up feeling sick, it might escalate
Atmosphere: 1
Food: 1
Service: 1
My overall experience is very pleasant. It's always clean the order never takes more than 3 min long that's even they are stacked outside or there is a customer ahead of me
Kid-friendliness: The workers always greet me when I enter which makes the interaction more friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 Tenders with Mashed Potatoes, Corn Nuggets
Excellent service, very clean and one of the best places to eat.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everything very ? rich
Atmosphere: 5
Food: 5
Service: 5
Tried to call to ask what time their lobby closes and they hung up twice, I called again and asked for a manager, they say quiet, and then hung up again.
Atmosphere: 2
Food: 5
Service: 1
Great food fast service and Angelic was very helpful and friendly and patient with me will be returning!
Atmosphere: 5
Food: 5
Service: 5
Claudia is definitely a great Manager and doing a very amazing job
Parking: Alot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 24 Wicked Wings 19 99 Special Wed & Weekend Only
Claudia is amazing
Atmosphere: 5
Food: 5
Service: 5
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