Jack in the Box

12325 Lake June Rd, Balch Springs
(214) 200-3966

Recent Reviews

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Scott Gray

It took me 35 minutes to get through the drive thru! I had to wait 10 minutes at the speaker before he took my order. Then when they finally take it, I pull around the building and there is NOBODY in front of me!! So, they finished the 4 or 5 cars in front of me then decide to take my order! And then I got attitude from the guy at the window. Also, he made me back up away from the window so they can trick the timer inside. BS!!! We will NEVER go back.

Food: 3

Service: 1

Peter Flores

Drive thru line was taking forever. After I ordered the person at the window stuck their hand out and told me to stay back. It seems like they were doing this to everyone. I decided to take off because I didn’t trust them with my food or giving them my card. Everything about that visit was uncomfortable. This happened between 8PM and 8:15PM. The person that told me to stay back was a Hispanic boy with an Edgar haircut.

Atmosphere: 1

Service: 1

patricia hernandez

They never have ranch always bad terrible service

Atmosphere: 2

Food: 2

Service: 1

Akira Fudo

Go ahead and get new employees. Lazy. Nearly an hour and a half wait for uber eats and the order is rushed. Even in person they take soo long for small items

Atmosphere: 1

Food: 2

Service: 1

Mariela Santiago

I bought two of their waffles fries I don’t believe 4 waffle fries in each of their box is worth $5 not ever again will I buy that from there. The tacos were nothing but lettuce. The sandwich was extremely dry.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Fries, Burger

Wm Herrera

They do not allow you to make two orders in a single vehicle. If you need another order you must go through the line again. Terrible service.!!!

Atmosphere: 1

Food: 3

Service: 1

Thelma Hall

The employees are very rude, don't acknowledge customers, I sit for 30 minutes for a order that was called in.

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 3

Food: 4

Service: 2

Amy Whetnight

Door dash order

Food: 5

Service: 5

Tina Motton

Food was cold

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Burger

Isaias Zavala

They forgot my fries and the guy that gave me the food just threw my food at me

Food: 3

Service: 1

Angel “10kLogic” Lopez

Man, I like going here. I really don’t trip if there's, like, one tiny hair strand on my food, but I found 2 long ones and some tiny ones, one in my cheeseburger and the other on my taco. 🙏😭

Jessie Lewis

Excellent service 💯

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Burger, Jumbo Jack

Bibi Valdovinos

No matter what time of day or what day I order, my orders are always missing something . Either then don't understand or care to understand, your order, can hear them laughing and having you repeat the order only to get it wrong. I ordered a box of the tiny tacos, with the lettuce sause and cheese. I only got 5 single tiny tacos no nothing on them. When door dashing, my customers get there order wrong sometimes. What's up with this jack in the box? I recently had surgery so I can go back or drive around.

Atmosphere: 1

Food: 2

Service: 1

Tommy Hunter

Loved the cheap tacos...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, 2 Tacos

alexandria gladd

Tacos please!!

Atmosphere: 5

Food: 5

Service: 5

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