Ordered online went through the driv thu to pick up and sat in line for 45 mins when I did pull up to the window no one came to the window nor to tell me just a min I sat there for another 30 min just for the lady to say she was out of my whole order I told her they need to just close for the night her response was NO U NEED TO JUST CANCEL YOUR ORDER this will be my last time at this kfc I will continue to eat at the location on Buckner
Atmosphere: 1
Food: 1
Service: 1
Mr. Celis
Was able to get 20 dollar and added the 5.00 meal but got only fries. People were helpful but I didn't have time to go back to fix their error.
Ethel Letsu Grey
THEYRE HORRIBLE NEVER BUY FROM THEM!!! I ordered more than an hour ago my food still wasn’t ready. Horrible everything. Get new staff!
Atmosphere: 1
Food: 1
Service: 1
Ceasar Urquiza
Asked for no ice in my drink got and got ice i could've looked passed that but I also asked for mash potatoes as my side and I got Mac n cheese??? Wasn't expecting much but 70% of my order was wrong
Atmosphere: 2
Food: 1
Service: 3
John Thompson
Shock at the price haven't been there in years
Food: 3
Service: 5
Trina Gibson
We order a $7 special and only got 1 piece of chicken, and have called multiple times no answer...phone is not working
Atmosphere: 1
Food: 1
Service: 1
Laz Mendoza
Young kids screwed up my order.the soda fountain was really dirty.im never coming back AND PLEASE CHECK YOUR ORDERS BEFORE YOU LEAVE!!!
Belinda Nelson
I was able to get through the Drive-thru quickly and my order was correct, hot and delicious! 😊👍🏾
Atmosphere: 5
Food: 5
Service: 5
Crystal Irvin
They stole a debit card from their customer because the card didn't have a name on it. But they still charged the card for the purchase. 07/07/2025 4:38 pm He went through the drive through. When his card wasn't returned to him he asked for the manager who came out and went through his car with him. They then went into the store where the customer saw a white board with one bank card from his bank. He asked them to check the card, they refused because the card didn't have a name on it as it was an instant issue card. He said he could tell them the last 4 on the card. But they refused to verify it. The customer contemplated calling the police, but he didn't want to cause a scene.
I got home and my chicken was not cooked all the way and this is not the first time they are going to kill someone with food poisoning
Atmosphere: 1
Food: 1
Service: 1
Kanishia Morris
This store was understaffed. It was only 1 lady who I saw working everything. She went outside to hand customers food and came back inside and never changes her gloves and began handling food. Need more training in food service.
Atmosphere: 1
Food: 1
Service: 1
Kevin Parra
So we came to get 2 (8 pieces for $10) and they apparently can't give it to me even tho for the last 4 Tuesdays that I been coming to this location. it was was given to me with no hassle. I assume doing 2 different orders is too hard too do. We then proceeded to go inside with two people and they denied us getting two of those meal separately because they were outta CHICKEN. Worst service I seen and definitely done on purpose. Update: I order online and this CHICKEN came out in 5 minutes. I guess they weren't outta chicken anymore. Supervisor or manager was definitely just telling the employees what to tell us
Food Was Dry and The Day After Tasted Stale
Atmosphere: 3
Food: 1
Service: 2
Ordered online went through the driv thu to pick up and sat in line for 45 mins when I did pull up to the window no one came to the window nor to tell me just a min I sat there for another 30 min just for the lady to say she was out of my whole order I told her they need to just close for the night her response was NO U NEED TO JUST CANCEL YOUR ORDER this will be my last time at this kfc I will continue to eat at the location on Buckner
Atmosphere: 1
Food: 1
Service: 1
Was able to get 20 dollar and added the 5.00 meal but got only fries. People were helpful but I didn't have time to go back to fix their error.
THEYRE HORRIBLE NEVER BUY FROM THEM!!! I ordered more than an hour ago my food still wasn’t ready. Horrible everything. Get new staff!
Atmosphere: 1
Food: 1
Service: 1
Asked for no ice in my drink got and got ice i could've looked passed that but I also asked for mash potatoes as my side and I got Mac n cheese??? Wasn't expecting much but 70% of my order was wrong
Atmosphere: 2
Food: 1
Service: 3
Shock at the price haven't been there in years
Food: 3
Service: 5
We order a $7 special and only got 1 piece of chicken, and have called multiple times no answer...phone is not working
Atmosphere: 1
Food: 1
Service: 1
Young kids screwed up my order.the soda fountain was really dirty.im never coming back AND PLEASE CHECK YOUR ORDERS BEFORE YOU LEAVE!!!
I was able to get through the Drive-thru quickly and my order was correct, hot and delicious! 😊👍🏾
Atmosphere: 5
Food: 5
Service: 5
They stole a debit card from their customer because the card didn't have a name on it. But they still charged the card for the purchase.
07/07/2025 4:38 pm
He went through the drive through. When his card wasn't returned to him he asked for the manager who came out and went through his car with him. They then went into the store where the customer saw a white board with one bank card from his bank. He asked them to check the card, they refused because the card didn't have a name on it as it was an instant issue card. He said he could tell them the last 4 on the card. But they refused to verify it. The customer contemplated calling the police, but he didn't want to cause a scene.
Restaurantji Recommends
Probably the worst KFC in America.
Atmosphere: 1
Food: 1
Service: 1
Need to treat their customers a little better
Atmosphere: 3
Food: 5
Service: 3
I got home and my chicken was not cooked all the way and this is not the first time they are going to kill someone with food poisoning
Atmosphere: 1
Food: 1
Service: 1
This store was understaffed.
It was only 1 lady who I saw working everything. She went outside to hand customers food and came back inside and never changes her gloves and began handling food. Need more training in food service.
Atmosphere: 1
Food: 1
Service: 1
So we came to get 2 (8 pieces for $10) and they apparently can't give it to me even tho for the last 4 Tuesdays that I been coming to this location. it was was given to me with no hassle. I assume doing 2 different orders is too hard too do. We then proceeded to go inside with two people and they denied us getting two of those meal separately because they were outta CHICKEN. Worst service I seen and definitely done on purpose.
Update: I order online and this CHICKEN came out in 5 minutes. I guess they weren't outta chicken anymore. Supervisor or manager was definitely just telling the employees what to tell us
Atmosphere: 1
Food: 3
Service: 1
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