On December 4 I ordered online an 8 piece chicken nuggets for $5.19 potato wedges for $5.59 and some Southwest Cheddar Gravy for $2.29 at 10:18 and when I get there at 10:50 to pick it up they tell me that they couldn't make the potato wedges because they are cleaning the fryers so I said well how did y'all make the nuggets if the fryers been off since 10 they said it was already done and hands me the bag I pulled the gravy out and it was yellow water and then I looked at the nuggets and put the stuff back in the bag and give it to her and told her that I wanted a refund she said I would have to cancel it online I have been trying to get my refund every since and my bank has declined the dispute twice and I have called KFC and they telling me that the refund people has to call me I'm getting tired of going back and forth for 17.38 on top of that I had to buy me something else to eat just a lost of gas time and money
Atmosphere: 1
Food: 1
Service: 1
Paul Bell
It was ok
Gary Sheffield
It sucks because on Tuesdays they have a $10.00 8 piece WING bucket. Nothing else is available for 45 Minutes while more Different pieces cook. Bad Business decisions 😕😞. Losing customers because of POOR DECISIONS AND MANAGERS MANAGEMENT.😞😟😕😡
Cynthia Warren
Chicken pot had no meat inside tried to call phone gave a disconnect message
Food: 1
Cynthia D. Abbu
Went by drive through 12/23/2025; A Mexican female with tattoos all over neck and everywhere was at the window: RUDE, IMPATIENT, UNFRIENDLY and UNWELCOMING. We barely got a word out at speaker before she ended the ordering process. Then upon arrival at window— the person says” oh you probably won’t like any of it” and seemingly refuses to try to service us. Just leaned onto the window frame and stared into the night. Next I asked for her name (because she had no ID on) — then she replied “ oh you don’t need my name and stood there looking past our car. Lazy?? Mental Illness?? Or just plainly a horrible employee. No wonder our car was the only one in line.. this place has really went down in past years.. I would not recommend anybody eat here— Everything surrounding it is nasty: the building and the people inside it too. And the employee may poison someone from her attitude.
Atmosphere: 1
Food: 1
Service: 1
Mr. D. Nobles
I went kfc to get a pot pie combo but mainly the pot pie they have it advertised on sale for $5 on the billboard outside and also inside make my order i wait 10 minutes then the cashier informs me that they just about to make it will be 5 minutes ok cool after waiting 10 minutes I ask another worker where is my order she then says it will be 20 more minutes im furious 😠 😡 upset so I want a full refund they try to offer different item I said no . Now why do u have this pot pie advertised but don't have them another customer was waiting after me it was around close to 6pm so what the issue is don't go to kfc in balch springs but seems there is always customer issue when I go there now it was me
Atmosphere: 2
Food: 3
Service: 1
kristydee Rogers
Always great! Staff is fantastic!
Atmosphere: 5
Food: 5
Service: 5
BigDog Driver
Stopped for some honey BBQ and it was already discontinued, day after I saw the ad, BUMMER. So I order an 8 piece tender box. I was please that it was fresh and so good in original recipe breaker. I was taken care of by a sweet young lady, whose name i failed to obtain, but she was wearing the cutest heart choker. She was professional and courteous. Excellent experience.
Atmosphere: 5
Food: 5
Service: 5
Shantel Sims
Yeah it's 1045, but if you take in my fresh money, get me fresh food.This is why y'all don't give receipts, cause y'all know y'all given trash. Won't be back.
I ordered the 20 hot wings and they were not worth 29 dollars each! They was not fresh to order they come out a bag pre made 🤢🤢🤢I bought 2 and they came out to 47. 98 and Andrea if that's his name was worried more about his incentives on trying to charge me large sides for small. I didn't like how he does business I won't buy the wings or come back to this establishment.
Atmosphere: 2
Food: 2
Service: 1
Tina M
This place is not it. Not only do they skimp on food but the workers also have snarky remarks when you try to ask a question. My husband went in for 1 item today and was treated like pure crap due to a know-it-all behind the counter. If you don’t like working in the food industry, find another career!!! KFC is not for you and damn sure where you are not retiring. Got a refund and WILL NOT be returning ever to this location.
Atmosphere: 1
Food: 1
Service: 1
R L
Horrible after 5.... I dont know who is in there after 5 but this the worst place to go at that time. Day shift staff is awesome food is good. I stopped in. 10/29 a little after 7 and got the worst chicken i have ever had. Im never going back. Under cook and have raw, greasy and old ... Biscuit was not even cook all the through. I wish I could give it a 0.
Atmosphere: 3
Food: 1
Service: 3
Joshua Winch
Man has chicken gotten expensive. Nearly $40 after tax for 12 tenders and 12 nuggets. No sides or drinks.
Atmosphere: 4
Food: 5
Service: 5
Tee Johns
I had a flashback of the old KFCs, the food was so good. It really was the original recipe. I felt like a kid again.
On December 4 I ordered online an 8 piece chicken nuggets for $5.19 potato wedges for $5.59 and some Southwest Cheddar Gravy for $2.29 at 10:18 and when I get there at 10:50 to pick it up they tell me that they couldn't make the potato wedges because they are cleaning the fryers so I said well how did y'all make the nuggets if the fryers been off since 10 they said it was already done and hands me the bag I pulled the gravy out and it was yellow water and then I looked at the nuggets and put the stuff back in the bag and give it to her and told her that I wanted a refund she said I would have to cancel it online I have been trying to get my refund every since and my bank has declined the dispute twice and I have called KFC and they telling me that the refund people has to call me I'm getting tired of going back and forth for 17.38 on top of that I had to buy me something else to eat just a lost of gas time and money
Atmosphere: 1
Food: 1
Service: 1
It was ok
It sucks because on Tuesdays they have a $10.00 8 piece WING bucket. Nothing else is available for 45 Minutes while more Different pieces cook. Bad Business decisions 😕😞. Losing customers because of POOR DECISIONS AND MANAGERS MANAGEMENT.😞😟😕😡
Chicken pot had no meat inside tried to call phone gave a disconnect message
Food: 1
Went by drive through 12/23/2025; A Mexican female with tattoos all over neck and everywhere was at the window: RUDE, IMPATIENT, UNFRIENDLY and UNWELCOMING. We barely got a word out at speaker before she ended the ordering process. Then upon arrival at window— the person says” oh you probably won’t like any of it” and seemingly refuses to try to service us. Just leaned onto the window frame and stared into the night. Next I asked for her name (because she had no ID on) — then she replied “ oh you don’t need my name and stood there looking past our car. Lazy?? Mental Illness??
Or just plainly a horrible employee. No wonder our car was the only one in line.. this place has really went down in past years.. I would not recommend anybody eat here— Everything surrounding it is nasty: the building and the people inside it too. And the employee may poison someone from her attitude.
Atmosphere: 1
Food: 1
Service: 1
I went kfc to get a pot pie combo but mainly the pot pie they have it advertised on sale for $5 on the billboard outside and also inside make my order i wait 10 minutes then the cashier informs me that they just about to make it will be 5 minutes ok cool after waiting 10 minutes I ask another worker where is my order she then says it will be 20 more minutes im furious 😠 😡 upset so I want a full refund they try to offer different item I said no . Now why do u have this pot pie advertised but don't have them another customer was waiting after me it was around close to 6pm so what the issue is don't go to kfc in balch springs but seems there is always customer issue when I go there now it was me
Atmosphere: 2
Food: 3
Service: 1
Always great! Staff is fantastic!
Atmosphere: 5
Food: 5
Service: 5
Stopped for some honey BBQ and it was already discontinued, day after I saw the ad, BUMMER. So I order an 8 piece tender box. I was please that it was fresh and so good in original recipe breaker. I was taken care of by a sweet young lady, whose name i failed to obtain, but she was wearing the cutest heart choker. She was professional and courteous. Excellent experience.
Atmosphere: 5
Food: 5
Service: 5
Yeah it's 1045, but if you take in my fresh money, get me fresh food.This is why y'all don't give receipts, cause y'all know y'all given trash. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
Very friendly staff, and a welcoming environment
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered the 20 hot wings and they were not worth 29 dollars each! They was not fresh to order they come out a bag pre made 🤢🤢🤢I bought 2 and they came out to 47. 98 and Andrea if that's his name was worried more about his incentives on trying to charge me large sides for small. I didn't like how he does business I won't buy the wings or come back to this establishment.
Atmosphere: 2
Food: 2
Service: 1
This place is not it. Not only do they skimp on food but the workers also have snarky remarks when you try to ask a question. My husband went in for 1 item today and was treated like pure crap due to a know-it-all behind the counter. If you don’t like working in the food industry, find another career!!! KFC is not for you and damn sure where you are not retiring. Got a refund and WILL NOT be returning ever to this location.
Atmosphere: 1
Food: 1
Service: 1
Horrible after 5.... I dont know who is in there after 5 but this the worst place to go at that time. Day shift staff is awesome food is good. I stopped in. 10/29 a little after 7 and got the worst chicken i have ever had. Im never going back. Under cook and have raw, greasy and old ... Biscuit was not even cook all the through. I wish I could give it a 0.
Atmosphere: 3
Food: 1
Service: 3
Man has chicken gotten expensive.
Nearly $40 after tax for 12 tenders and 12 nuggets. No sides or drinks.
Atmosphere: 4
Food: 5
Service: 5
I had a flashback of the old KFCs, the food was so good. It really was the original recipe. I felt like a kid again.
Atmosphere: 5
Food: 5
Service: 5
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