Every time I get a pizza it’s not cut and it’s not cooked, still doughy in the crust and middle, the stove has been “going out” for the last 3 years, then I tell them make it extra crispy and it might come out cooked if I’m lucky, ran by a DM that doesn’t care the last 5 years and I understand it’s high schoolers but how hard is it to cut a pizza?
Atmosphere: 3
Food: 1
Service: 2
Shambria Bienemy
Still waiting on a refund for pizza that wasn't delivered DO NOT ORDER IT THROUGH DOOR DASH THE REFUND PROCESS IS HORRIBLE . NOW I HAVE TO GO BACK TO THE STORE FOR A REFUND AFTER PAYING FEES AND TIPPING 😕
A good edit: The manager fixed it and it's appreciated excellent customer service I just won't do delivery since the process is expensive for a refund.In store pickup only. THANK YOU
Service: 4
Ray B Smith
They never answer the phone to take orders
Night Eye7
They messed up my order twice order 2 times and the male employees making to food were arguing about being high under the influence and the lady taking the order was also talking about getting high I had to wait 1 hour and I order ahead of time over the phone and still had to waste time to wait on my order to be corrected pizza came out great but it was wrong they need new employees clearly who properly take orders
This happened here at this place At 9:00pm 11/23/25
3701 Pioneer Rd Balch Springs, TX 75180 103 building number
Please whoever the manager is look into this it’s not fair people have to waste there time because or employees that are under the influence
Atmosphere: 1
Food: 2
Regina Taylor
I love this place too
Atmosphere: 5
Food: 5
Service: 5
Chandra Simmons
This location was clean and pleasant but for some reason this location food doesn't taste as good as other locations I've been to.
Yesenia Llamas
Opened my pizza at home and this is what we got, pepperoni just thrown on it the minimum cheese, pizza was not cut! Completely messed up dinner for us. Besides while waiting for my pizza all employees seemed to care less about their job were just screaming laughing and playing around and to top it off one of the employees decides to bring in a dog inside the kitchen thru the drive thru window. Look at cameras if any and check on your employees. This was on 10/2 at 9:30pm.
Atmosphere: 1
Food: 1
Service: 1
Reyna Corrales
Not the best pizza but its good for the prices always busy
This is a pizza? Opened the boxes when I got home, called the store no answer! How do you cut the pizza, see this, and still care so little to give it to a paying customer? I’d be embarrassed to place this in a box and actually give this away! Oh, isn’t garlic bread supposed to have garlic on it? I thought so!
Atmosphere: 2
Food: 1
Service: 2
Gene Smith
Always good pizza 🍕
Atmosphere: 5
Food: 5
Service: 5
N M
Who the hell is in charge here because I went in today to grab 2 pizzas and they tasted peculiar. My kids ate it half way through when i noticed something wasnt right, idk Whats going on ?? The people were coo, but food was a no. Ive been here a handful of times and today was absolutely horrible. On top of that wait time today was 10-15, sometimes they already have it ready. Abide by the motto.
Atmosphere: 1
Food: 1
Service: 1
Bridget Castillo
Worst experience of my life went in today for what I thought would be a quick run for 3 hot and readys turned into an hour of waiting time just for me to see that the dough they are using for the pizza is no longer usable. It’s way past room temperature is practically breaking apart and they are still using it for all customers pizza. Health inspector should go check on the weekends and hold supervisor and owner accountable never going back will report and never return
Atmosphere: 1
Food: 1
Service: 1
Stephanie Pereira
Got cold wings last night and the wrong food I 10/10 do not recommend them they gave breadsticks that weren't mine and no sauce would not go back food was mediocre at best
Everything was fine
Atmosphere: 2
Food: 4
Service: 3
Its Little Caesars... 😅
Atmosphere: 3
Food: 3
Service: 4
Every time I get a pizza it’s not cut and it’s not cooked, still doughy in the crust and middle, the stove has been “going out” for the last 3 years, then I tell them make it extra crispy and it might come out cooked if I’m lucky, ran by a DM that doesn’t care the last 5 years and I understand it’s high schoolers but how hard is it to cut a pizza?
Atmosphere: 3
Food: 1
Service: 2
Still waiting on a refund for pizza that wasn't delivered DO NOT ORDER IT THROUGH DOOR DASH THE REFUND PROCESS IS HORRIBLE . NOW I HAVE TO GO BACK TO THE STORE FOR A REFUND AFTER PAYING FEES AND TIPPING 😕
A good edit: The manager fixed it and it's appreciated excellent customer service I just won't do delivery since the process is expensive for a refund.In store pickup only. THANK YOU
Service: 4
They never answer the phone to take orders
They messed up my order twice order 2 times and the male employees making to food were arguing about being high under the influence and the lady taking the order was also talking about getting high I had to wait 1 hour and I order ahead of time over the phone and still had to waste time to wait on my order to be corrected pizza came out great but it was wrong they need new employees clearly who properly take orders
This happened here at this place
At 9:00pm 11/23/25
3701 Pioneer Rd
Balch Springs, TX 75180 103 building number
Please whoever the manager is look into this it’s not fair people have to waste there time because or employees that are under the influence
Atmosphere: 1
Food: 2
I love this place too
Atmosphere: 5
Food: 5
Service: 5
This location was clean and pleasant but for some reason this location food doesn't taste as good as other locations I've been to.
Opened my pizza at home and this is what we got, pepperoni just thrown on it the minimum cheese, pizza was not cut! Completely messed up dinner for us. Besides while waiting for my pizza all employees seemed to care less about their job were just screaming laughing and playing around and to top it off one of the employees decides to bring in a dog inside the kitchen thru the drive thru window. Look at cameras if any and check on your employees. This was on 10/2 at 9:30pm.
Atmosphere: 1
Food: 1
Service: 1
Not the best pizza but its good for the prices always busy
Food: 4
Service: 5
Restaurantji Recommends
This is a pizza? Opened the boxes when I got home, called the store no answer! How do you cut the pizza, see this, and still care so little to give it to a paying customer? I’d be embarrassed to place this in a box and actually give this away! Oh, isn’t garlic bread supposed to have garlic on it? I thought so!
Atmosphere: 2
Food: 1
Service: 2
Always good pizza 🍕
Atmosphere: 5
Food: 5
Service: 5
Who the hell is in charge here because I went in today to grab 2 pizzas and they tasted peculiar. My kids ate it half way through when i noticed something wasnt right, idk Whats going on ?? The people were coo, but food was a no. Ive been here a handful of times and today was absolutely horrible. On top of that wait time today was 10-15, sometimes they already have it ready. Abide by the motto.
Atmosphere: 1
Food: 1
Service: 1
Worst experience of my life went in today for what I thought would be a quick run for 3 hot and readys turned into an hour of waiting time just for me to see that the dough they are using for the pizza is no longer usable. It’s way past room temperature is practically breaking apart and they are still using it for all customers pizza. Health inspector should go check on the weekends and hold supervisor and owner accountable never going back will report and never return
Atmosphere: 1
Food: 1
Service: 1
Got cold wings last night and the wrong food I 10/10 do not recommend them they gave breadsticks that weren't mine and no sauce would not go back food was mediocre at best
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