McDonald's
3535 Glenshire Dr, Balch Springs
(972) 286-9056
Recent Reviews
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I keep ordering Blue Raspberry slushies minute maid, and Frozen Blue Raspberry and get different slushies all the time, this isn't even the first time. Since I order from doordash I don't really tell the person, since all they do is pick up the food but the workers are either straight up colorblind or lazy. Other than that I just don't get it if you won't give the right slushie might as well just take it off my order :/ this is from my order today
My kids love this place
Atmosphere: 5
Food: 5
Service: 5
There’s lane 1 and 2 not lane 111111 then 2 then 111 then 2
Ordered through the app. I picked up from curbside. The employee brought out my order in less than five minutes. He greeted me with a smile and wished me a good night. The food and sundae were good. Everything in order was correct.
Food: 3
Service: 5
I'm loving it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Double Cheeseburger
Super clean, the motion in the kitchen was great everyone was doing something productive and the workers were nice. They were way quicker than I expected
Atmosphere: 5
Food: 5
Service: 5
I visit this location often, usually late night. Every time I order the same thing 40 piece nugget they try to ring them up as 2 20 piece…and then I ask for sauce and they try to add extra for extra sauce. I called the guy taking my order out on it the other day for this being something he always tried to do and he said “do you want me to take your order or not because I don’t care.” I asked for his name and he said “I don’t have to give you that.” Now…the guy that works the window, Dontrail, is always very friendly and professional and apologized. He sees me on a regular basis and knows I’m not “that guy” that acts like that. I couldn’t believe how rude this other guy was. After talking with some other employees I found out the guys name I Johnny…and Johnny is like that with everyone. Johnny evidently doesn’t like working there from what I hear and that’s why they put him on night shift. That’s not my fault. I happen to have a dashcam recording of this interaction and will be posting it along with all the info to this location so people can witness it for themselves and ask the bigger question. Is this how McDonalds trains their employees? To scam the customers trying to save a couple extra dollars by charging them more? Trying to charge customers extra for extra sauce they didn’t ask for? Imagine if every McDonalds did this to all of their loyal customers because it seems to be normal at this location. We’ll see how the internet reacts after me posting to my 200k+ followers
Atmosphere: 2
Food: 2
Service: 2
The service at this location isn't that great. I've had multiple issues with them
Always neat and clean. Nice big rooms and pet friendly. The staff even gives treats to your dog!
Atmosphere: 5
Service: 5
⭐️ 1 Star (only because I have to in order to write this review)
Bad service! We waited for close to 30 minutes for our to-go order and it never came out. When we finally asked, we were told they were prioritizing customers with rewards and the drive-thru… even though we used our rewards too. No explanation, no update, and not even an apology. Completely disappointing and unorganized. This location seriously needs to train their management & staff on how to provide great customer service and time management.
Service: 1
Restaurantji Recommends
Terrible service
0 stars if it even let me post but ever since the buffalo ranch came out only once they given it to me but after that they given me the regular buffalo sauce and I correct whoever is at the window and only come out with one sauce stating they ran out. Like are they greedy or lazy.
This place is understaffed. Expect long lines and wrong orders
Atmosphere: 2
Food: 3
Service: 2
Very bad customer service
Im tired honestly every time i come here my food taste old , i ask the cashier every time make it cooked to order so it can be fresh . But them fries taste like they were old and recooked in grease. The chick in my snack wrap be old n cold . Like whats good frl im never rude or anything like the food need to be cooked right if im paying
Atmosphere: 5
Food: 1
Service: 5
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